Disability Representative

NADR; Chicago (IL); Híbrido; USD 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Mentor and manager support

Career development opportunities

Comprehensive benefits package

Training program

Resumo da oferta

Sedgwick is seeking a Disability Representative to process claims and determine benefits under disability plans. You will handle payments for workers’ compensation, SSDI, and related offsets while providing timely updates to claimants.

The role requires at least two years of related experience (one year in benefits/claims) and strong communication skills. A hybrid in-office/remote setup in Chicago supports ongoing career growth and mentoring.

Qualificações

• High school diploma or GED required; college preferred.
• Two years of related experience or equivalent combination required; one year of benefits or claims management preferred.
• Excellent oral and written communication; PC literate with Microsoft Office; analytical skills; strong organizational skills; team-oriented; able to meet performance competencies.

Responsabilidades

• Makes claim determinations to approve non-complex disability claims or recommends denial to team lead.
• Determines benefits due and processes timely payments and adjustments for workers' comp, SSDI, and other offsets.
• Informs claimants of required documentation, time frames, payment information and claim status by phone, mail or claims system.
• Maintains professional client relationships and refers cases as appropriate to the team lead.

Conhecimentos

Excellent oral & written communication

Analytical & interpretive skills

Strong organizational skills

Team-oriented

Meet or exceed performance - CompetENC

Formação académica

High school diploma or GED

College preferred

Ferramentas

Microsoft Office

Descrição da oferta de emprego

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Disability Representative

Disability Representative

Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you'll need to live near our dynamic Center of Excellence Chicago, IL 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604.

What we offer

• A stable, consistent work environment-both in-office and virtual
• A comprehensive training program to help you support employees and customers from some of the world's most respected brands
• A dedicated mentor and manager to guide you every step of your career journey
• Career development and promotional opportunities as you take on new responsibilities
• A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being

Your next big opportunity starts here-are you ready to join us?

PRIMARY PURPOSE

To process claims and determine benefits due pursuant to a disability plan; to make timely payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets; and to ensure the ongoing processing of claims.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
• Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
• Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.
• Refers cases as appropriate to team lead; maintains professional client relationships.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High school diploma or GED required. College preferred.

Experience

Two (2) years of related experience or equivalent combination of education and experience required to include one (1) year general office or customer service experience. One (1) year of benefits or claims management experience preferred.

Skills & Knowledge

• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical

Computer keyboarding, travel as required

Auditory/Visual

Hearing, vision and talking

NOTE

Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (r21.82). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.