Disability Income Underwriter | Flexible Schedule

Northwestern Mutual Group; Franklin (WI); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Flexible work schedules

Concierge service

Comprehensive benefits

Employee resource groups

Job summary

Northwestern Mutual in Wisconsin seeks a detail‑oriented professional to support the insurance application process. You will build strong relationships with financial advisors and internal partners, using critical thinking and sound judgment to guide decisions in a fast-paced environment.

You will review applications, clarify requirements, and collaborate with medical, technical, and operational teams to ensure accurate, timely decisions.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• Analytical skills with independent decision making and sound judgment.
• Excellent written and oral communication, handling confidential information.

Responsibilities

• Builds strong relationships with financial advisors, customers, and internal business partners to support the insurance application process.
• Communicates with customers and financial professionals to answer questions, provide updates, and ensure a positive experience throughout the application process.
• Serves as a resource for financial advisors by providing guidance on insurance applications, coverage considerations, and application requirements.
• Reviews preliminary inquiries and available information to help determine whether an application may be eligible for insurance coverage and identify any additional information that may be needed.
• Collaborates with internal teams and external partners to gather information, resolve issues, and support timely decision-making.

Skills

Learning Agility

Critical Thinking

Decision Making

Adaptive Communication

Negotiation

Change Adaptability

Attention to Detail

Education

Bachelor's degree preferred

4 years equivalent education/experience

Job description

Northwestern Mutual in Wisconsin seeks a detail‑oriented professional to support the insurance application process. You will build strong relationships with financial advisors and internal partners, using critical thinking and sound judgment to guide decisions in a fast-paced environment.

You will review applications, clarify requirements, and collaborate with medical, technical, and operational teams to ensure accurate, timely decisions.