Disability Benefit Specialist

Crawford & Company; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote work option

Job summary

Crawford & Company is seeking a Disability Benefit Specialist to evaluate claims, determine benefit eligibility, and guide employees toward effective return-to-work strategies. You will leverage expertise in disability policies and medical/vocational issues to deliver clear, timely decisions and strong support.

Role emphasizes independent work, familiarity with ERISA regulations, and proficiency in Excel/Word; remote work is enabled, with ongoing collaboration across teams.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years of STD/LTD claims adjudication experience.
• Experience in the TPA or self-administration services is desirable.
• FMLA/state leave claims experience a plus.
• Strong ability to learn medical terminology and interpret regulations and procedures.
• Ability to work independently while using various technical resources.
• Proficiency with Excel, Word, and web-based systems.

Responsibilities

• Evaluate claims and determine benefit eligibility.
• Guide employees toward successful return-to-work strategies.
• Deliver clear, timely decisions and provide exceptional support.

Skills

STD/LTD claims adjudication

TPA / self-administration

FMLA / state leave claims

Medical terminology

Regulations interpretation

Independent work

Verbal communication

Written communication

ERISA regulations

Disability duration & Social Security

Analytical thinking

Problem solving

Interpersonal skills

Education

Bachelor's degree

Tools

Excel

Word

Web-based systems

Job description

Disability Benefit Specialist – (Remote)

Make an impact from anywhere—and love what you do!

What’s in it for you?

• Work remotely — your office, your vibe!
• Help people when they need it most.
• Be part of a team that values compassion, clarity, and results.

Join us as a Disability Benefit Specialist and play a key role in evaluating claims, determining benefit eligibility, and guiding employees toward successful return-to-work strategies. Use your expertise in disability policies and medical/vocational issues to deliver clear, timely decisions and exceptional support.

• Bachelor's degree or equivalent experience required.
• 2 + years of STD/LTD claims adjudication
• Experienced in the TPA or self-administration services is desired
• Experience with FMLA/State leave claims is a plus
• Aptitude for learning medical terminology and conditions, as well as interpreting procedures and regulations
• Ability to work independently while assimilating various technical resources
• Computer knowledge in excel, word, web based systems, etc
• Good verbal and written communication skills
• Knowledge of ERISA regulations, required offsets and deductions, disability duration and Social Security procedures
• Demonstrated ability to gather and analyze information, determine a course of action and implement the selected course of action.
• Strong ability to identify, analyze and solve problems.
• Effective interpersonal skills capable of dealing with external sources and all levels of employees.

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