Director, Youth & Family Programs - West Park YMCA

YMCA of Greater Cleveland; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

The YMCA of Greater Cleveland is seeking a Director of Youth/Family Programs to lead and supervise youth, family, and teen initiatives across multiple programs. You will develop and implement high quality activities, manage budgets, and build partnerships to sustain program success.

Responsibilities include staff recruitment, scheduling, ensuring safety standards, and collaboration with leadership to secure funding. Strong communication and inclusive community engagement are essential.

Qualifications

• Bachelor’s Degree preferred; in lieu, Associate’s Degree with 2-3 years related work experience or HS diploma with 4-6 years related work experience.
• Minimum 2 years’ supervision experience in customer service or program management.
• CPR and First Aid certification and Safety training within 30 days of hire.
• Ability to relate to diverse groups and communicate effectively.

Responsibilities

• Lead and supervise youth, family programs such as Leaders Club, Achievers, Youth In Government, Model UN, Teen Café.
• Develop, organize and implement high quality youth and teen programs.
• Manage program budget; monitor statistics for effectiveness and participation.
• Recruit, hire and develop staff and volunteers; schedule facilities as needed.
• Collaborate with leadership and fund development to ensure program sustainability.
• Ensure program standards and safety procedures are followed.
• Serve as CDLOD during scheduled shifts.

Skills

Staff supervision

Program management

Budget management

Marketing strategies

Customer service

Communication skills

Diversity & inclusion

Team motivation

Education

Bachelor’s Degree preferred

Associate’s Degree + 2-3 years experience

High School diploma / GED + 4-6 years experience

Tools

Software knowledge

Job description

At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community.

Position Summary

The Director of Youth/Family programs is responsible for leading and supervising the pathway/child care and teens departments of assigned areas. The Director of Youth/Family programs is responsible for the development, organization and implementation of high quality youth, teens, families programs such as Leaders Club, Achievers, Youth In Government, Model UN, Teen Café. The Director of Youth/Family program will have direct responsibility for directing the YMCA Core Teen Leadership programs.

Essential Functions

Ensures programs and services meet community needs to include supervising existing program activities, establishing new program activities, and expanding the program within the community as needed. Assists in the marketing and distribution of program information.

Recruits and hires diverse staff and volunteer teams across multiple dimensions of diversity. Onboards and develops them for success.

Models relationship-building skills in all interactions. Develops and maintains collaborative relationships with community organizations. Maintains regular, clear, and concise communication within area of responsibility.

Manages the program, including developing and monitoring the program budget to meet fiscal objectives; compiling program statistics to monitor and evaluate the effectiveness of and participation in program; oversight of the scheduling the needed facilities.

Collaborates with YMCA leadership and fund development staff to identify funding opportunities to ensure program sustainability.

Develop, manage and maintain relationships with school administration, parents' groups, other organizations and agencies related to program areas.

Supervise employees in assigned accountabilities, monitor program operation, scheduling and verify time sheets and actual hours worked.

Ensures that YMCA program standards are met and safety procedures are followed at all times.

Serves as Cause Driven Leader on Duty (CDLOD) during scheduled shifts

Adhere to Blood borne Pathogen standards and attend annual training.

Ensure all classes taught are in accordance with YMCA of Cleveland standards and guidelines.

Qualifications

Education

Bachelor’s Degree preferred. In lieu of Bachelor’s Degree, Associate’s Degree in the related field and 2-3 years of related work experience or High School diploma, GED, or equivalent certificate of competency and 4-6 years of related work experience.

Experience

Minimum 2 years’ experience in the supervision in customer service and/or program management preferred.

Certification(s) & Requirements

Minimum 2 years’ programming experience. CPR and First Aid certification and Safety training required within 30 days of hire.

Technical Skills And Knowledge

Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Must be able to effectively motivate management level staff to accomplish organizational goals and objectives.

Must have ability to create and deliver innovative program/marketing strategies.

Demonstrated strong customer service skills.

Excellent verbal and written communication skills.

Working knowledge of software packages and ability to analysis financial information.

Self-motivated team player.

Demonstrate commitment to the mission, cause of the YMCA, and uphold its values and ethics.

Ability to work effectively work with people of different backgrounds, abilities, opinions and perceptions.

Willingness and ability to be a mandated reporter for any signs or suspicion of child abuse and neglect. All employees are required to follow the child abuse and neglect reporting process: completion of Suspected Child Abuse/Neglect reporting form, calling children protective services (696-Kids) and notifying your immediate supervisor, branch executive, risk management and human resources department (s).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.

The employee frequently is required to sit and reach, and must be able to move around the work environment.

The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.

Work Environment

Ability to work in a moderate to noisy work environment. Ability to multitask in a changing environment. May be required to work outside and on occasion may encounter inclement weather.

Disclaimer

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

About YMCA of Greater Cleveland

Our vision is to be the premier community-based, charitable organization that embraces collaborations to build strong kids, strong families and strong communities. That's why we offer an exceptional package that includes:

• A free membership to your local YMCA and discount to YMCA programs including childcare (part-time positions do not receive discount on childcare).
• Additional employee discounts at many places in and around town, just for being a YMCA of Greater Cleveland employee.
• Eligible employees receive comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 9% paid by the YMCA of Greater Cleveland and paid vacation.