Director, Workforce Planning

Sam's Club; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's Club is seeking a Director of Organization Effectiveness to lead organization design, build functional capability models, and drive strategic workforce planning across multiple business units. You will forecast workforce needs, oversee analytics, and partner with senior leaders to align initiatives with enterprise goals.

The role emphasizes data-driven decisions, change management, and talent development while promoting operational excellence and adherence to company standards across the

Qualifications

• Bachelor's degree in Analytics, Statistics, Computer Science, Mathematics, or related field.
• 5 years’ experience in data management, business analytics, statistics, or related area OR 7 years’ experience in data analysis, statistics, computer science, or related area.
• 2 years’ supervisory experience.

Responsibilities

• Lead and execute complex organization design, defining functional capabilities, and workforce planning projects.
• Develop and oversee workforce analytics, evaluation strategies, and improvement initiatives aligned with enterprise objectives.
• Collaborate with cross-functional leaders to validate workforce data, enhance forecasting accuracy, and support annual operational planning.
• Manage project priorities, resources, and milestones while facilitating communication among stakeholders and teams.
• Implement metrics to measure project success and provide regular status updates to key partners.
• Drive talent development strategies including capability gap analysis, recruitment, mentorship, and succession planning.
• Promote adherence to company standards, ethics, and compliance within workforce programs and practices.

Skills

Workforce planning

Leadership

Data analysis

Change management

Stakeholder collaboration

Ethics & integrity

Education

Bachelor's degree in Analytics/Statistics/CS/Math

Job description

Position Summary

The Director, Organization Effectiveness leads the development and execution of comprehensive projects on Organization Design, Building Functional Capability models, and Strategic Workforce planning. Leading planning strategies to support enterprise objectives. This role oversees complex projects, aligning data-driven solutions with business goals while collaborating with cross-functional leaders. The Director ensures accurate workforce forecasting, drives continuous improvement initiatives, and fosters talent development through strategic workforce management. By promoting operational excellence and adherence to company standards, this position plays a critical role in optimizing workforce capabilities and advancing organizational performance across multiple business units.

About the team

The Organization Effectiveness team supports Sam’s Club by driving business transformation through organization design, defining future functional capabilities, and strategic workforce planning. The team enhances People Partner effectiveness by distinguishing strategic from transactional work and leads process redesign to automate or retire routine tasks. Integrating AI into people processes and toolkits, it establishes partnership models that clarify roles, decision rights, and collaboration cadence. Focused on innovation, strategic alignment, and continuous improvement, this team plays a key role in advancing organizational effectiveness and supporting enterprise goals through data-driven workforce management and cross-functional leadership.

What you’ll do

• Lead and execute complex organization design, defining functional capabilities, and workforce planning projects.
• Develop and oversee workforce analytics, evaluation strategies, and improvement initiatives aligned with enterprise objectives.
• Collaborate with cross-functional leaders to validate workforce data, enhance forecasting accuracy, and support annual operational planning.
• Manage project priorities, resources, and milestones while facilitating communication among stakeholders and teams.
• Implement metrics to measure project success and provide regular status updates to key partners.
• Drive talent development strategies including capability gap analysis, recruitment, mentorship, and succession planning.
• Promote adherence to company standards, ethics, and compliance within workforce programs and practices.

What you’ll bring

• Extensive experience in workforce planning and management, with a strong ability to develop and implement strategic business plans.
• Proven leadership skills in directing cross-functional teams and managing complex projects to successful completion.
• Expertise in data analysis, business intelligence, and statistical methods to drive informed decision-making.
• Strong proficiency in change management and workflow optimization to enhance operational efficiency.
• Demonstrated ability to collaborate with stakeholders and communicate effectively across organizational levels.
• Commitment to upholding ethical standards and fostering a culture of integrity and accountability.

Benefits

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00

Additional Compensation Includes Annual Or Quarterly Performance Bonuses

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Minimum Qualifications

Minimum Qualifications: Bachelor’s degree in Analytics, Statistics, Computer Science, Mathematics, or related field and 5 years’ experience in data management, business analytics, statistics, or related area OR 7 years’ experience in data analysis, statistics, computer science, or related area. 2 years’ supervisory experience.

Preferred Qualifications

Retail Operations

Masters: Analytics, Masters: Computer Science

Primary Location

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.