Director, Workforce Development Programs & Delivery

Community College of Rhode Island; Warwick (RI); On-site; USD 100,000 - 140,000; Full time

Job summary

Community College of Rhode Island seeks a Director to manage and supervise workforce development programs, advancing services for employers, nonprofits, government sectors, and students. You will collaborate with academic and workforce teams to ensure high-quality delivery, fiscal stewardship, and continuous improvement across CCRI’s workforce partnerships.

The role emphasizes program planning, vendor management, budgeting, data analysis, and compliance with contracts and regulations to meet

Qualifications

• Bachelor’s degree in healthcare, business, public health, education, workforce development, or a related field.
• Experience managing workforce development, continuing education or complex operational programs in healthcare.
• Poised, professional demeanor with positive, confident presence.
• Ability to think creatively to leverage college resources for workforce training needs.
• Ability to adapt to changing technologies and systems.
• Ability to establish and maintain effective working relationships.
• Ability to plan and organize work to meet schedules and changing deadlines.
• Authorized to work for ANY employer in the U.S. without sponsorship.

Responsibilities

• Manage and direct assigned workforce development programs by supervising staff, KPIs, customer satisfaction, and compliance; achieve enrollment and performance goals.
• Assist in development of proposals, grants, contracts, and employer agreements; review and negotiate contracts to ensure compliance.
• Facilitate hiring, training, and development of vendors, instructors, and staff for program needs.
• Schedule and coordinate programs and services in a cost‑effective manner while achieving program outcomes.
• Manage preparation of program materials and delivery logistics (rooms, books, equipment).
• Identify and recruit prospective students for all assigned programs.
• Deliver curriculum content and instruction for workforce development programs, including work readiness and student support services.
• Analyze program performance data to improve operations and customer satisfaction.
• Manage all assigned budgets with attention to revenue and expenditures.
• Collaborate with teams to assess feedback and drive improvements.
• Compile data, analyze information, track students into college and careers, assist in grant writing.
• Ensure delivery of CCRI placement requirements, financial aid, enrollment procedures for CCRI programs.
• Ensure high quality and responsiveness in all programs, communications, proposals, and processes.
• Develop and maintain relationships with employers, community organizations, government agencies, and stakeholders.
• Coordinate resources with academic departments to support student success.
• Demonstrate commitment to CCRI’s mission as a comprehensive community college.
• Work collaboratively in a diverse and inclusive environment.
• Represent CCRI in committees and events; identify operational improvements and innovative solutions.

Skills

Leadership & professionalism

Creativity

Adaptability to new technologies

Relationship building

Planning & organizing

Education

Bachelor’s degree in healthcare, business, public health, education, workforce development, or related field

Job description

Community College of Rhode Island seeks a Director to manage and supervise workforce development programs, advancing services for employers, nonprofits, government sectors, and students. You will collaborate with academic and workforce teams to ensure high-quality delivery, fiscal stewardship, and continuous improvement across CCRI’s workforce partnerships.

The role emphasizes program planning, vendor management, budgeting, data analysis, and compliance with contracts and regulations to meet