Director Winnebago County Services

Rosecrance Behavioral Health

Rockford (IL)

On-site

USD 71,000 - 87,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan with employer match

LTD & AD&D coverage

Licensure reimbursement

Paid Time Off

Daily pay option

Job summary

Rosecrance Behavioral Health seeks a program supervisor to oversee Winnebago County programs, ensuring ethical, legal, and therapeutic service continuity. The role emphasizes leadership, performance feedback, and staff development within a regulated behavioral health setting.

The candidate should hold an advanced degree in a related field, LCPC/LCSW/LMFT licensure when possible, and an LPHA designation. Strong documentation and budget skills are essential for success in this position.

Qualifications

Master’s degree in social work, psychology, counseling or related field or equivalent combination of education, training and experience.

Responsibilities

Work hours as directed by leadership and additional hours as necessary.
On 24-hour call-in in emergencies for assigned departments.
Provide orientation, training, supervision, performance feedback, and evaluations for direct reports.
Coordinate on-call functions and utilization/contract management for Rosecrance areas.
Develop annual goals for staff and lead in policy implementation and reporting.
Represent the department to stakeholders and maintain productive relationships.

Skills

Supervisory experience

Clinical skills

Written communication

Windows/computer literacy

LPHA designation

Licensure: LCPC/LCSW/LMFT

Education

Master’s Degree in Social Work, Psychology, or Counseling

Job description

Become a champion of hope. At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence‑based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose:

Facilitate, coordinate and supervise all components of the Rosecrance Winnebago County programs as prescribed in the agency goals and objectives. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Qualifications/Basic Job Requirements

Master’s Degree in Social Work, Psychology, Counseling, a related field or an equivalent

combination of education, training and experience.

Licensure as a LCPC, LCSW, or LMFT strongly preferred.
LPHA designation from IL Department of Mental Health
Experience in healthcare or behavioral health operations is highly recommended.
Minimum of three years mid-level supervisory experience
Experience or training in budget preparation
Demonstrated competency in clinical skills
Computer training or experience in a Windows environment
Adequate written skills to accurately complete required documentation within the time frames prescribed

Essential Responsibilities

Work hours prescribed by leadership and any additional hours deemed necessary for the responsibilities assigned.
On 24-hour call-in case of emergencies relating to assigned departments.
Provides orientation, training, ongoing supervision, regular performance feedback, scheduled performance evaluations, and disciplinary interventions for direct reports, as required.
Coordinate on-call functions for Rosecrance assigned areas.
Coordinate all Utilization Management and Contract Management functions for Rosecrance assigned areas.
Provide leadership in development of annual goals for all assigned staff.
Serve as a liaison between Rosecrance and key stakeholders and maintain productive relationships.
Ensure all state and federal regulations along with Rosecrance Policies and Procedures are maintained.
Complete all necessary monthly and quarterly reports by appropriate timelines.
Monitor and maintain compliance with all applicable regulatory and accreditation standards
Present workshops, lectures and training to clients, families, and staff and community groups.
Facilitate team meetings and case reviews.
Represent the department in PI committees and organizational initiatives as determined appropriate by Leadership.
Manage all related contracts, Leases and agreements, and complete monthly reports as required.
Responsible for coordinating all physical plant requirements.
Maintain a reporting procedure with leadership regarding assigned program services, personnel,
and related services and assigned project and/or other duties.
Serve as a member of the Administrative Team and participate in all team meetings and activities.
Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
Deliver exceptional customer service consistently to every customer.
Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing the agency.
Assume other related responsibilities as assigned by management.

Physical Requirements/Percentage Of Work Time

Vision: Must be able to read clinical documentation, policies and procedures and other written materials 75-100%
Hearing: Must be able to hear well enough to communicate with clients within an individual, group or family setting 75-100%; communicate with coworkers 25-49%; communicate on the telephone with a variety of individuals 25-49%
Standing/Walking/Mobility: Must have mobility between departments within the facility 25-49%
Climbing/Stooping/Kneeling: 0-24%
Lifting/Pulling/Pushing: Must exert up to 20 pounds of force occasionally and/or up to 5 pounds of force frequently to lift or move objects 25-49%
Fingering/Grasping/Feeling: Must be able to finger keyboard for computer work and phone equipment for placing/receiving calls 50-74%
Sitting: must be able to sit for prolonged periods of time when conducting assessments 50-74%

Environment

Exposure to bloodborne pathogens requires the use of universal precautions and/or personal protective equipment. Exposure to computers.

Pay

The starting salary for this position is $78,794.56

Work Location:

Rosecrance Ware Center

Our Benefits:

Medical, dental, and vision insurance with multiple plan options to meet your needs
401(k) plan with employer match and discretionary employer contribution
Group Life Insurance including LTD and AD&D
Tuition assistance and licensure/certification reimbursement
Paid Time Off, sick time, bereavement leave
Referral program earning up to $1,000 per hire!
Wellness plan with certain facilities offering an on-site gym
Discounts at participating retailers
Daily pay available through financial wellness provider: UKG Wallet

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

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