Director, Wholesaler Contract Management (Remote)

Managed Health Care Associates, Inc.; Lake Hiawatha (NJ); Remote; USD 120,000 - 170,000; Full time

Job summary

A leading healthcare company is seeking a Director of Wholesaler Contract Management to drive strategic value and operational excellence. This remote role will focus on improving contract performance, enhancing compliance, and optimizing financial outcomes through effective negotiation and management strategies.

Benefits

Comprehensive medical, dental, and vision plans

Paid time off and holidays

401K match

Tuition reimbursement

Paid volunteer time-off

Qualifications

• 10 years of experience in contract negotiation and management.
• 5 years in wholesaler or healthcare settings.
• Strong understanding of healthcare compliance requirements.

Responsibilities

• Lead the development, negotiation, and management of wholesaler contracts.
• Achieve improvements in contract performance and reduce leakage.
• Implement contract frameworks and manage supplier partnerships.

Skills

Negotiation

Collaboration

Analytical skills

Relationship-building

Education

BA/BS in business or healthcare administration

Advanced degree (e.g., JD, MBA) preferred

Tools

Contract management software

Data analytics tools

Job description

Director, Wholesaler Contract Management (Remote)

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Who We Are

Managed Health Care Associates, Inc. (MHA) empowers care communities with access, solutions, and insights to operate more effectively. Our members include post-acute providers such as long-term care pharmacies, home infusion, specialty pharmacies, senior living, and other group living facilities. As a Curious Learner, you’ll explore contracting trends; as a Selfless Advocate, you’ll secure agreements that benefit our members; and as a Relentless Finisher, you’ll ensure contracts drive value and compliance. If you’re passionate about negotiation, collaboration, and improving healthcare outcomes, join us to shape the future of aging with grace.

Role Summary

The Director of Wholesaler Contract Management brings deep expertise in wholesaler contracting within and across the post-acute and long-term care pharmaceutical supply chain, with a focus on driving strategic value, operational excellence and financial performance. This role is accountable for delivering measurable outcomes, including a 10% improvement in value capture, a 15% reduction in contract leakage, and a 5% decrease in administrative costs through effective contract strategies, cross-functional collaboration, and process optimization. The ideal candidate will have a proven track record of leading the development, negotiation, and management of complex wholesaler and distributor contracts specifically SOPs and SLAs. This role is critical to maximizing value, ensuring compliance, and minimizing slippage across MHA’s wholesaler portfolio, directly supporting our mission to deliver cost-effective, high-quality solutions for our members.

What You’ll Be Doing

Contract Strategy & Negotiation

• Support negotiations and structure contracts with wholesalers and distributors securing favorable Standard Operating Procedures, Service Level Agreement, and other related business terms for MHA’s members including service terms, contract allowances, and processing protocols

• Ensure contract terms align with GPO objectives, achieving a 10% improvement value capture for our membership and MHA.
• Design and implement contract frameworks, including Member onboarding, contract management and data exchange, to protect margins and mitigate financial risk.
• Ensures contract language tightly complies with contract management and customer pricing files in a timely manner to maintain contract stability.
• Build and manage supplier partnerships to ensure contract adherence, resolve discrepancies, and identify future collaboration opportunities.
• Enforces minimum margin thresholds, discount ceilings, and back-end rebate strategies as outlined within agreement and benchmarks against industry standards

• Responsible for aligning product inclusion with strategic goals, implement contract terms and portfolio alignment, ensuring accurate contract setup, and monitoring compliance to reduce non-compliant purchases
• Researching market intelligence and alternative distribution strategies and contract structures and approaches to drive negotiations with performance insights, and proactive strategies to improve profitability while driving the value of our exclusive programs and contracts.

Contract Lifecycle Management & Financial Optimization

• Direct contract lifecycle, including implementation, monitoring and renewal, to minimize leakage and slippage by 15%.
• Use analytics to audit chargebacks, recover margins, and identify cost-saving opportunities.
• Develop and maintain contract performance dashboards to provide real-time insights to savings, compliance, contract efficiency, and financial impact.
• Utilize analytical tools to conduct root cause analysis and identify opportunities for contract optimization.
• Actively manage supply chain, shortages, market disruptions, changing conditions (crisis management). Ensuring the contract is robust enough to consider alternative solutions adequate for membership.

Operational Excellence & Innovation

• Implement process improvements using Lean and Six Sigma to streamline contract administration processes and improve contract performance
• Support the development of policies and procedures to enhance contract operations and compliance with healthcare regulations.
• Ensure timely and accurate payment fees, maintaining alignment between manufacturers, distributors, and members.
• Leads initiatives to monitor and recover all sources of revenue recognition, payment timing, pricing tiers, and exclusivity structures
• Drive performance insights, and proactive strategies to protect or improve profitability while leading initiatives to recover lost margin through contract reconciliation, rebate dispute resolution, and process automation.
• Explore innovative tools, such as agentic AI platforms, to automate contract workflows and reduce administrative costs by 5% within the first year.

Cross-Functional Leadership & Stakeholder Engagement

• Represent MHA in discussions with external partners, fostering trust and collaboration to drive long-term value.
• Engage with MHA member pharmacies to understand their needs and advocate for solutions that enhance their purchasing power.
• Work closely with the GPO Analytics, Insights and Operations team to align contracting strategies with organizational goals.
• Partner with cross-functional teams, including finance, operations, and member services, to support rapid organizational growth.

• Collaborate with legal and compliance teams to ensure contracts meet regulatory requirements (e.g., Anti-Kickback Statute, Stark Law, 340B provisions and GPO safe harbor provisions).
• Strategic integration of key MHA programs across the MHA Network, Pharmaceutical Manufacturers and LTC Members

Requirements:

• BA/BS in business, healthcare administration, or a related field; advanced degree (e.g., JD, MBA) preferred.
• 10 years of experience in contract negotiation and management, with at least 5 years in wholesaler, distributor, pharmaceutical or healthcare GPO settings.
• Exceptional negotiation, communication, and relationship-building skills with wholesalers, distributors or pharmaceutical manufacturers
• Strong understanding of the wholesaler’s role within the post-acute supply chain and specifically within long-term care pharmacy operations
• Advanced Business acumen in wholesaler operations
• Advanced knowledge of healthcare compliance requirements, including GPO regulations and safe harbor provisions.
• Analytical mindset with experience in data reconciliation, performance measurement, and root cause analysis.
• Proficiency in contract management software and data analytics tools; experience with AI-driven tools (e.g., AutoGPT, OpenAI).
• Ability to work independently and collaboratively in a fast-paced environment with high attention to detail.
• Strategic thinker with strong organizational and project management skills.

• Demonstrated leadership experience influencing cross-functional teams and driving measurable results

What’s Good to Know

• 10 - 20% travel
• Hybrid & Onsite – As directed by your manager

Why Join MHA
MHA continues to lead by providing purpose-dr
iven and value-based solutions, which preserve the dignity and grace people deserve, regardless of age. Let us be the best place you’ll ever work!

Our associates enjoy the following benefits, and you can, too!

Staying Healthy
Comprehensive medical, dental, and vision plans with FSA/HSA options
Fitness reimbursement
Access to an Employee Assistance Program

Enjoying Time-Off
Paid time off, holidays, paid parental leave, plus your Birthday as a day off!

Planning for the Future
Life Insurance, short-term & long-term disability insurance
401K match
Employee Stock Purchase Plan
Access to financial and legal advisors

Learning Continuously
E-learning programs
Tuition Reimbursement
Ongoing Team Trainings

Making an Impact
Paid volunteer time-off
Donation matching

Managed Health Care Associates, Inc. is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning, Supply Chain, and Analyst

• Industries

  Hospitals and Health Care and Wholesale Drugs and Sundries

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