Director, Web Operations

magnitudesoftware; United States; Remote; USD 160,000 - 201,000; Full time

Job summary

magnitudesoftware is seeking a strategic leader to set the web platform strategy and operating model across its multi-brand ecosystem. You will oversee web development, UX, CMS, publishing, and technical operations, turning business priorities into reliable roadmaps and delivery.

This is a leadership role focused on governance, scalability, accessibility, and performance, not hands-on coding. You will guide migrations, consolidations, and integrations, collaborating with SEO, analytics, and

Qualifications

• Seven+ years in website operations or digital platforms.
• Five+ years leading teams across multi-brand web ecosystems.
• Experience with large-scale migrations or platform consolidations.
• Ability to create scalable governance and delivery processes.

Responsibilities

• Define web platform strategy, architecture, and long-term roadmap.
• Lead web development, UX/UI, CMS, publishing, and support.
• Establish governance, intake, prioritization, and delivery processes.
• Coordinate with SEO/AEO, analytics, and marketing teams on priorities.
• Oversee usability, accessibility, security, and performance.
• Direct major migrations and acquisitions integrations through launches.

Skills

Web leadership

Cross-functional leadership

Strategic planning

Governance & delivery processes

Agency/vendor management

Education

Degree in digital marketing or related field

Tools

Headless CMS platforms

Cloud hosting

Google Analytics

Salesforce Pardot

Job description

Role overview

Lead the strategy and operating model for a multi-brand web ecosystem, overseeing the teams and partners responsible for web development, user experience, content management, publishing, and technical operations. The focus is to turn business and digital marketing priorities into roadmaps and reliable delivery, while improving site performance, discoverability, accessibility, and conversion. This is a strategic and operational leadership role rather than a hands-on development position.

Responsibilities

• Set web platform strategy and technical roadmaps, including architecture, infrastructure, integrations, and long-term scalability.
• Lead web development, UX/UI, CMS, publishing, and technical support functions across multiple brands.
• Establish governance, standards, intake, prioritization, resource planning, and delivery processes.
• Coordinate with SEO/AEO, analytics, demand generation, product marketing, IT, and external agencies on site priorities.
• Oversee usability, accessibility, security, reliability, performance, and continuous improvement.
• Direct major migrations, platform consolidations, rebrands, and acquisition integrations through launch and stabilization.

Requirements

• At least seven years in website operations, web development, digital platforms, or digital experience, including five or more years leading people and teams.
• Track record leading enterprise or multi-brand web ecosystems and multidisciplinary teams spanning development, UX/UI, and CMS operations.
• Experience with large-scale website migrations, platform consolidation, or digital transformation.
• Ability to create scalable governance and delivery processes and manage cross-functional priorities.
• Experience collaborating with SEO/AEO, conversion optimization, analytics, and paid digital marketing teams.
• Experience managing agencies, vendors, or external technical partners.

Nice to have

• A degree in digital marketing, information systems, web technologies, business, or a related area is preferred. Familiarity with headless CMS platforms, modern web frameworks, cloud hosting, and marketing technology such as Salesforce, Pardot, Google Analytics, and tag management is useful.
• Experience applying automation or AI-enabled workflows to web operations is also preferred.

Benefits and work setup

The listed U.S. annual salary range is $160,000–$201,000 for this non-sales position; additional bonus eligibility may apply, and offers depend on qualifications and experience.