Director, Veeva Commercial Services

Slipstream IT, LLC; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A leading IT support firm in the United States is seeking an experienced professional to lead project delivery and manage client relationships. The ideal candidate will have over 10 years of hands-on administration experience with Salesforce and Veeva applications, along with proven analytical and problem-solving skills. This role requires excellent communication and project management capabilities, and it offers opportunities for strategic leadership in a dynamic environment.

Benefits

Life insurance

Discretionary PTO

Qualifications

• Minimum of 10+ years of hands-on administration experience with Salesforce and Veeva applications in Biotech/Pharma/Life Sciences industries.
• Knowledge of and experience in Salesforce and Veeva suite of products.
• Project Management/Scrum Master skills a plus.
• Proven analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Maintain professionalism and attend all required meetings.

Responsibilities

• Lead and deliver a portfolio of projects, ensuring quality standards are met.
• Accountable for overall Customer Success of the Customers’ portfolios.
• Manage client relationships and drive resources to project success.
• Define and lead project teams for large, complex projects.

Job description

Are you ready for new challenges and new opportunities? Join our team! At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

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Responsibilities

• Lead and deliver a portfolio of projects, ensuring that projects meet quality standards and are delivered on scope, on time, and on budget.
• Hold accountability for overall Customer Success of the Customers’ portfolios by providing technical and/or business consultative leadership at the pre-and/or post sales level.
• Manage client relationships and drive resources to project success. Create proposals; lead and participate in RFP defense meetings
• Represent Slipstream in Technology and Sales Summits for Partners and clients and provide the clients with the latest information regarding the services offered by the Practice.
• Define and lead project teams for large, complex business critical projects, including establishing business rules, processes, and solutions.
• Core Responsibilities for the role will include the following:
  • Ensuring customer and employee success
  • Leading through hands-on and strategic initiatives
  • Cultivating a positive and productive environment
  • Driving new practices to support implementation excellence
  • Creating innovative collateral to support delivery
  • Partnering with global and cross-function teams to provide the best outcomes
  • Responsible for hiring, performance management, and mentorship
  • Provide executive oversight of internal initiatives and project sponsorship
  • Cultivate trusted relationships with customers

Required Qualifications

• Minimum of 10+ years of hands-on administration experience with Salesforce and Veeva applications in Biotech/Pharma/Life Sciences industries.
• Knowledge of and experience in Salesforce and Veeva suite of products.
• Project Management/Scrum Master skills a plus.
• Proven analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Maintain professionalism and attend all required meetings.
• Life insurance/LTD
• Discretionary PTO

Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.