Director, Veeva CoE Operations Lead

Pfizer; New York (NY); On-site; USD 130,000 - 160,000; Full time

Job summary

A leading pharmaceutical company seeks a Director for Veeva CoE Operations to enhance drug development through innovative digital solutions. The role involves managing IT service operations, overseeing project teams, and ensuring strategic delivery in a complex environment. Candidates should have extensive project management experience and strong analytical skills.

Qualifications

• 8+ years project management experience, preferably in pharma.
• 5+ years in large-scale program management.

Responsibilities

• Build relationships with stakeholders within VEEVA CoE and R&D Digital.
• Define program governance framework and drive adoption of releases.
• Oversee project teams in terms of people, technology, and finances.

Skills

Management of IT service operations

Cloud software commercial aspects

Financial management

KPI reporting

Risk Management

Analytical skills

Negotiation skills

Education

Bachelor’s degree in relevant fields

Master’s degree in relevant fields

Tools

MS Office

Veeva Vault

SAP

Salesforce

Job description

Director, Veeva CoE Operations Lead page is loaded

Director, Veeva CoE Operations Lead

Locations: United States - Pennsylvania - Collegeville, United States - Washington – Bothell, United States - New York - New York City, United States - Connecticut - Groton, North America - Any Pfizer Site

Time type: Voltijds

Posted on: Gisteren geplaatst

Requisition ID: 4935327

Use Your Power for Purpose

In Pfizer Research & Development Digital, we enable our R&D partners to accelerate drug development and clinical trials through digital products and solutions. Within R&D Digital, the Veeva Platform & Services function is responsible for defining the strategy and leading the delivery of the Veeva product suite to end users.

As the VEEVA CoE Operations Director, R&D Digital, you will partner with Service Delivery, Platform Governance, R&D Digital Creation Center, and business users (Regulatory, Clinical, Quality, and others) to enable seamless delivery, adoption of change, and innovation for the VEEVA Platform Services.

You will lead change management, innovation, roadmaps, financials, and reporting for Veeva Development Cloud Applications.

Key skills include management of IT service operations, Cloud software commercial aspects, financial management, KPIs reporting, and Risk Management. Building relationships with key stakeholders and leading change, communication, and adoption are crucial.

What You Will Achieve

• Build relationships with stakeholders within VEEVA CoE, R&D Digital, and business units.
• Define program governance framework.
• Drive adoption of releases and innovations.
• Oversee project teams in terms of people, technology, and finances.
• Influence strategic technical delivery and cost savings.
• Negotiate service contracts.
• Coordinate with Veeva Customer Success Managers.
• Manage Product Management and Support activities.
• Ensure projects are delivered within scope, budget, and schedule.
• Review completed projects to ensure benefits realization.
• Support global Vault implementations in Clinical, Quality, and Regulatory areas.

Minimum Requirements

• Bachelor’s degree in relevant fields.
• 8+ years project management experience, preferably in pharma.
• 5+ years in large-scale program management.
• Strong analytical and negotiation skills.
• Knowledge of MS Office tools.

Certifications/Training

• PMP Certification
• Agile Certification

Preferred Qualifications

• Master’s degree in relevant fields.
• Experience with enterprise platforms like Veeva Vault, SAP, Salesforce.
• Exceptional communication and leadership skills.
• Ability to lead in a complex, distributed environment.

Additional details on salary, benefits, travel, and legal disclosures follow.

Note: The role requires working in an assigned Pfizer office 2-3 days per week and is not remote. Travel requirement is 25%.