Director, Value Stream Data & Analytics - Products

COMFORT SYSTEMS; Columbia (SC); On-site; USD 109,000 - 224,000; Full time

Benefits offered by this job

Health insurance

Vision and dental

Generous PTO with volunteering

401(k) match

Mental health support

Tuition reimbursement

Flexible work environment

Job summary

Unum seeks a Director, Value Stream Data & Analytics to lead end-to-end analytics strategy across the value stream, shaping how value is defined, tracked, and optimized. The role partners with Value Stream leadership, Product, Finance, and Enablement to establish KPI frameworks and governance.

The director will build a high-performing analytics team, set standards, guide best practices, and drive data-driven decision-making across the organization.

Qualifications

• Bachelors degree preferred or equivalent experience.
• 7+ years experience in an analytics-related field with demonstrated success.
• Proficient in SQL/R/Python.
• Experience with modern BI tools Tableau, Alteryx, Power BI or equivalents.
• Understanding of data profiling, statistical analysis and data modeling concepts.
• Proficient in extracting data from data warehouses, databases, object stores & API environments.
• Ability to translate business needs into technical solutions.
• Ability to adapt to change and drive practical results.
• Strong communications skills and ability to mentor others.

Responsibilities

• Own the value stream analytics strategy, defining how performance, outcomes, and value are measured across the value stream.
• Establish and govern KPI frameworks with enterprise-aligned definitions of success and value realization.
• Influence prioritization and investment decisions by providing insights and scenarios for roadmap and MVP choices.
• Lead value measurement and impact assessment to tie pilots and initiatives to outcomes.
• Drive alignment with Value Stream leaders, Product, Finance, and Technology on metrics and results.
• Set data and analytics standards and practices for quality, reporting, and tooling.
• Build analytics capability by leading and mentoring analysts and managers.
• Champion a data-driven culture and leverage emerging tools for better decision-making.

Skills

SQL

R

Python

Tableau

Power BI

Alteryx

Education

Bachelor's degree

Tools

Tableau

Alteryx

Power BI

Job description

Job Posting End Date: August 28

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture

• Inclusion and diversity as a priority

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability

• Generous PTO (including paid time to volunteer!)

• Up to 9.5% 401(k) employer contribution

• Mental health support

• Career advancement opportunities

• Student loan repayment options

• Tuition reimbursement

• Flexible work environments

_All the benefits listed above are subject to the terms of their individual Plans_* .

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

The Director, Value Stream Data & Analytics is responsible for defining and leading the end-to-end analytics strategy for a value stream, ensuring data is used to drive prioritization, measure value, and inform decision-making at all levels. This role moves beyond delivering analysis to shaping how value is defined, tracked, and optimized across the value stream.

Working closely with Value Stream leadership, Product, Finance, and Enablement partners, the Director establishes KPI frameworks, governs data standards, and ensures consistent, enterprise-aligned measurement of performance and outcomes. The role plays a critical part in influencing roadmap decisions, evaluating investments, and ensuring delivery is grounded in measurable business value.

The Director also leads the development of data and analytics capabilities within the value stream—setting standards, guiding best practices, and building a high-performing analytics team—while staying closely connected to emerging tools and approaches that enhance insight generation and decision support.

Job Specifications

· Bachelors Degree preferred, and/or equivalent experience

· 7+ years experience with demonstrated success at a comparable data analytics related field

· Proficient in analytics programming languages (SQL/R/Python)

· Demonstrated expertise with modern BI toolsets (Tableau, Alteryx, PowerBI, or equivalent)

· Demonstrated understanding of data profiling, statistical analysis and data modeling concepts

· Proficient in extracting and leveraging data out of data warehouse, transactional databases, object stores & API based environments

· Demonstrated ability to translate business needs into technical solutions

· Ability to embrace change, adapt to the unexpected, and focus energies, people, and solutions on practical and positive results

· Demonstrated problem solving skills

· Strong communications skills with the ability to influence others using data and logic

· Ability to effectively mentor others

· Aptitude and drive to learn new technologies and analysis techniques

· Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.

Key Competencies

· Analytical mindset with the ability to interpret data and identify meaningful insights

· Understanding of key business and operational metrics and how they measure performance

· Ability to connect data analysis to business outcomes and value drivers

· Strong problem-solving skills with a focus on practical, actionable recommendations

· Collaboration and teamwork within cross-functional environments

Principal Duties and Responsibilities

· Own the value stream analytics strategy, defining how performance, outcomes, and value are measured across the full end-to-end value stream.

· Establish and govern KPI frameworks, ensuring consistent, enterprise-aligned definitions of success, value realization, and performance tracking.

· Influence value stream prioritization and investment decisions by providing insights, scenarios, and trade-offs that shape roadmap and MVP selection.

· Lead value measurement and impact assessment, ensuring pilots, MVPs, and initiatives are evaluated consistently and tied to financial and operational outcomes.

· Drive alignment across stakeholders, partnering with Value Stream leaders, Product, Finance, and Technology to ensure a shared understanding of metrics, assumptions, and results.

· Set data and analytics standards and practices, including data quality expectations, reporting approaches, and tools to ensure consistency and scalability.

· Build and develop analytics capability, providing leadership, coaching, and direction to analysts and managers while strengthening overall data maturity within the value stream.

· Champion a data-driven culture, identifying opportunities to leverage data, advanced analytics, and emerging tools to improve decision-making and business outcomes.

#LI-TO1

#LI-MULTI

~IN4

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$109,100.00-$224,000.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum