Director, UX, Sales and Marketing Platform

Google; Mountain View (CA); On-site; USD 267,000 - 376,000; Full time

Job summary

A leading tech company seeks a Director for UX in their Sales and Marketing Platform division. This role focuses on leveraging innovative strategies to enhance customer engagement through product design, aiming for substantial business impact with a strong design team management component. In this position, the candidate will need a rich background in user-centered design principles and the ability to lead large-scale UX initiatives within a complex organizational framework.

Qualifications

• 15 years of experience leading UX teams or design portfolios.
• 10 years in a senior role creating strategy and designing products.
• Experience managing cross-discipline UX organizations.

Responsibilities

• Guide product visions and strategic roadmaps through UX.
• Drive operational excellence across product releases and platforms.
• Advocate for the UX needs within the organization.

Skills

Leadership

Cross-functional collaboration

User-centered design

Education

Bachelor's degree in Design, HCI or equivalent

Job description

Director, UX, Sales and Marketing Platform

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• Bachelor's degree in Design, HCI, or equivalent practical experience.
• 15 years of experience leading UX teams or design portfolios.
• 10 years of experience in a senior role creating strategy and designing products.
• Experience managing and growing cross-discipline UX organizations, including senior managers and their teams.
• Experience with cross-functional collaboration, partnerships, and leadership within a matrixed organization.
  
  

Minimum qualifications:

• Bachelor's degree in Design, HCI, or equivalent practical experience.
• 15 years of experience leading UX teams or design portfolios.
• 10 years of experience in a senior role creating strategy and designing products.
• Experience managing and growing cross-discipline UX organizations, including senior managers and their teams.
• Experience with cross-functional collaboration, partnerships, and leadership within a matrixed organization.
  
  

Preferred qualifications:

• Management experience of distributed teams and the ability to grow strong teams and leaders.
• Ability to communicate clearly and persuasively, driving commitment and innovation across teams and peers.
• Fluency in roles, methods, processes and best practices for user-centered design at scale.
• Portfolio showing shipping software products for a top brand.
  
  

About The Job

The Customer Engagement (CE) team empowers Google to intelligently engage with customers at scale. CE builds a product suite named Connect, which focuses on delivering an ecosystem for Google's representatives in the sales, support, and marketing organizations to perform their jobs helping advertisers throughout their lifecycle with Google. CE has innovated with AI to impact business outcomes. We measure our success through increased topline revenue and by removing bottom line costs - both for our customers and for Google.

The Director, UX, Sales and Marketing Platform has the responsibility of leading the UX organization that drives customer success, sales effectiveness, and revenue for Google. You will be responsible for the design vision, strategy, and implementation of the "only at Google" solutions that sit within the intersection of Ads and Business, integrated with the latest Ads and AI/ML technology, to support the frontline to the top business executives.

As the UX leader, you will also lead a high functioning design and research team that has a successful track record of defining elegant product solutions that enable customer success.

Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

The US base salary range for this full-time position is $267,000-$376,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Guide compelling product visions and strategic roadmaps through the discipline of UX that lead to the growth of existing products and boldly pursuing new ones. Set a high standard for excellence through the use of user-centered principles and methods across UX.
• Drive operational and executional excellence, while leading creative and holistic thinking at scale across product releases, platforms and devices.
• Advocate effectively on behalf of the Customer Engagement Ads UX teams and their users, empowering them visibly and behind the scenes.
• Build relationships and operating rhythms with leaders within Customer Engagement, Ads UX and the broader Ads organization, to socialize and influence experiences that are cohesive, inclusive and well-informed.
• Serve as a strong thought leader to provide perspective on the evolution of Customer Engagement and the broader Google Ads ecosystem in an AI-first world.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Strategy/Planning, and Consulting

• Industries

  Information Services and Technology, Information and Internet

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