Director, UX Design, Demand Tech Experiences

Socket.dev; Seattle (WA); On-site; USD 216,000 - 293,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a senior design leader to own design strategy and roadmaps across the Amazon Ads platform. You will partner with product, engineering, and business leadership to translate market opportunities into a scalable design vision and lead a high-performing design organization.

You will drive design operations, end-to-end product experiences, and industry-leading customer touchpoints, while mentoring emerging leaders and partnering with cross-org stakeholders to accelerate innovation

Qualifications

• 12+ years of professional design experience, including 8+ years leading design teams.
• Proven expertise in AdTech, B2B enterprise UX, SaaS platforms, or sophisticated workflow software.
• Deep understanding of design strategy, information architecture, interaction design, and visual design best practices.
• Experience designing end-to-end product experiences from discovery through production.
• Demonstrated ability to communicate design concepts clearly to diverse audiences (executives, engineers, business stakeholders).
• Track record of building and scaling high-performing design teams.

Responsibilities

• Own design strategy and roadmap across the Amazon Ads platform, partnering with product, engineering, and business leadership to translate market opportunities and customer needs into a scalable design vision.
• Lead and develop the design organization—establish culture, hiring standards, mentorship, and career development that attract and retain world-class design talent.
• Drive design operations excellence—establish systems, processes, and tools that enable the team to move at velocity while maintaining quality and craft.
• Execute high-impact design initiatives—lead end-to-end design from problem definition through production launch, ensuring designs are intuitive, performant, and measurable.
• Build industry-leading experiences across all customer touchpoints: campaign builders, management tools, reporting dashboards, agentic copilot experiences, and emerging AI-powered workflows.
• Partner with cross-org stakeholders—work closely with peer design leaders, principal engineers, and product directors to unify experiences and accelerate innovation across Amazon Ads and partner teams.
• Establish design governance and standards—define and evolve design patterns, accessibility standards, and design systems that scale across a growing product portfolio.
• Communicate design vision compellingly—present strategic and tactical recommendations to senior leadership, executive sponsors, and external stakeholders (holding companies, customers, industry partners).
• Mentor and develop emerging leaders—coach individual contributors into design managers and future directors; foster a culture of continuous learning and psychological safety.
• Drive customer obsession—ensure design decisions are grounded in data, research, and deep understanding of advertiser workflows, pain points, and aspirations.

Skills

Design leadership

AdTech / SaaS UX

Information architecture

Interaction design

Visual design

Communication with executives

Tools

Figma

Miro

Job description

Key job responsibilities

• Own design strategy and roadmap across the Amazon Ads platform, partnering with product, engineering, and business leadership to translate market opportunities and customer needs into a scalable design vision
• Lead and develop the design organization—establish culture, hiring standards, mentorship, and career development that attract and retain world-class design talent
• Drive design operations excellence—establish systems, processes, and tools that enable the team to move at velocity while maintaining quality and craft
• Execute high-impact design initiatives—lead end-to-end design from problem definition through production launch, ensuring designs are intuitive, performant, and measurable
• Build industry-leading experiences across all customer touchpoints: campaign builders, management tools, reporting dashboards, agentic copilot experiences, and emerging AI-powered workflows
• Partner with cross-org stakeholders—work closely with peer design leaders, principal engineers, and product directors to unify experiences and accelerate innovation across Amazon Ads and partner teams
• Establish design governance and standards—define and evolve design patterns, accessibility standards, and design systems that scale across a growing product portfolio
• Communicate design vision compellingly—present strategic and tactical recommendations to senior leadership, executive sponsors, and external stakeholders (holding companies, customers, industry partners)
• Mentor and develop emerging leaders—coach individual contributors into design managers and future directors; foster a culture of continuous learning and psychological safety
• Drive customer obsession—ensure design decisions are grounded in data, research, and deep understanding of advertiser workflows, pain points, and aspirations

About the team

Amazon is investing heavily in building a world class advertising business and we’re responsible for defining and delivering a collection of self-service enterprise advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create world-class products. Because successful advertising starts with a great customer experience, our team works backwards to meet the needs of our advertising customers.

If you’re interested in joining a rapidly growing team working to build a unique, truly innovative advertising group with a relentless focus on the customer, you’ve come to the right place. The Demand Tech UX organization within Amazon Ads envisions and delivers intuitive, intelligent experiences that enable advertisers of all sizes—from holding companies to independent creators—to achieve their business goals effortlessly.

We operate at the intersection of innovation and execution: multi-year roadmaps move at 3x the speed of traditional enterprise software, and we’re reimagining how advertisers think about campaign orchestration through agentic AI experiences. Our 40-person design team (designers, researchers, writers) collaborates closely with product, engineering, and business teams to transform complexity into clarity.

Basic Qualifications

• 12+ years of professional design experience, including 8+ years leading design teams
• Proven expertise in AdTech, B2B enterprise UX, SaaS platforms, or sophisticated workflow software (AdTech, financial services, analytics, etc.)
• Deep understanding of design strategy, information architecture, interaction design, and visual design best practices
• Experience designing end-to-end product experiences from discovery through production
• Demonstrated ability to communicate design concepts clearly to diverse audiences (executives, engineers, business stakeholders)
• Track record of building and scaling high-performing design teams

Preferred Qualifications

• 5+ years of direct experience in advertising technology (AdTech), demand-side platforms (DSP), or programmatic trading
• Experience designing AI-assisted or agentic user experiences that transform how users work
• Familiarity with emerging design challenges in multi-agent systems, autonomous workflows, and human-AI collaboration
• Leadership experience in fast-growing, high-velocity organizations where shipping speed is competitive advantage
• Experience designing across omnichannel contexts (desktop, mobile, chat interfaces, data visualization)
• Track record of building design systems and establishing design governance at organizational scale
• Experience presenting to C-suite, boards, or external partners (holding companies, customers)
• Familiarity with design tools (Figma, Miro) and modern design workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Learn more about our benefits at https://amazon.jobs/en/benefits.

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

USA, NY, New York - 238,000.00 - 322,000.00 USD annually

USA, WA, SEATTLE - 216,400.00 - 292,800.00 USD annually