Director, UX Design

HeartFlow, Inc; San Francisco (CA); Hybrid; USD 220,000 - 280,000; Full time

Job summary

A leading medical technology company is seeking a Director of UX Design to spearhead user experience initiatives for innovative healthcare products. You will lead a talented UX team, ensure design excellence, and integrate user-centered principles while navigating regulatory standards. This is a pivotal role in enhancing patient care through effective design.

Qualifications

• Proven track record as a UX leader with 12+ years of experience in UX design.
• Minimum 5 years in a leadership role, ideally in medical device software.
• Strong portfolio showcasing expertise in interaction and visual design.

Responsibilities

• Define UX vision and strategy aligned with business goals and user needs.
• Build and mentor a high-performing team of UX designers.
• Drive user research initiatives and translate insights into design.

Skills

Leadership

Problem-Solving

Strategic Thinking

Communication

Adaptability

Education

BS/MS degree in Human-Computer Interaction or related field

Job description

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMapAnalysis), assess coronary blood flow (FFR CT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis).Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a VC-backed company that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 400,000 patients worldwide.

As a Director of UX Design, you will lead the user experience vision and strategy for Heartflow's innovative medical technology products. You'll be responsible for building, mentoring, and leading a team of talented UX designers, ensuring a cohesive and exceptional user experience across our growing product portfolio. Your role will involve championing user-centered design principles, collaborating closely with product management and engineering, and setting the standard for design excellence in a regulated environment. A significant focus will be on translating complex medical algorithms and data into intuitive and effective user interfaces for clinicians, requiring a deep understanding of design for medical devices and clinical workflows.

Job Responsibilities:

• UX Strategy & Vision: Define and champion the overall UX vision and strategy for Heartflow's products, ensuring alignment with business goals, user needs, and technological capabilities.
• Team Leadership & Mentorship: Build, mentor, and grow a high-performing team of UX designers, fostering a culture of collaboration, innovation, and continuous improvement.
• Design Excellence: Establish and enforce design standards, best practices, and a consistent design language across all products, ensuring a high bar for usability, aesthetics, and user satisfaction.
• User Research & Insights: Drive comprehensive user research initiatives, including usability testing, interviews, and ethnographic studies, to deeply understand clinician workflows, pain points, and needs. Translate these insights into actionable design solutions.
• Cross-functional Collaboration: Partner closely with product management, engineering, human factors engineering, clinical, and regulatory teams to integrate user experience seamlessly throughout the product development lifecycle.
• Product Definition & Planning: Collaborate with product managers to define user needs, inform product roadmaps, and translate complex technical requirements into elegant and intuitive user experiences.
• Regulatory Compliance: Ensure all design activities and outputs comply with relevant regulatory standards for medical devices (e.g., FDA, IEC 62366, ISO 13485), working closely with QA/RA.
• Design Operations: Optimize design processes, tools, and workflows to enhance efficiency and collaboration within the UX team and across cross-functional partners.
• Thought Leadership: Stay abreast of industry trends, emerging technologies, and best practices in UX design, medical device design, and healthcare technology.

Skills Needed:

• Experience: Proven track record as a UX leader, with significant experience in designing and delivering complex products, preferably within the medical device or healthcare domain.
• Leadership: Demonstrated ability to lead, inspire, and mentor a team of UX designers, fostering a collaborative and high-performance environment.
• Design Expertise: Strong portfolio showcasing expertise in interaction design, visual design, information architecture, and user research methodologies for complex applications.
• Strategic Thinking: Ability to translate business objectives and technical constraints into compelling user experience strategies and actionable design plans.
• Communication: Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions and advocate for user needs to diverse stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with a data-driven approach to design decisions.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Regulatory Acumen: Not required, but familiarity with regulatory frameworks is preferred, especially with medical devices (e.g., FDA, IEC 62366, ISO 13485) and experience navigating design processes within a regulated environment.

Educational Requirements & Work Experience:

• A BS/MS degree in Human-Computer Interaction, Interaction Design, Graphic Design, or a related field, or equivalent practical experience.
• At least 12 years of professional experience in UX design, with a minimum of 5 years in a leadership or management role, and a preference in Software as a Medical Device.

A reasonable estimate of the yearly base compensation range is $220,000 to $280,000 (for San Francisco Bay Area) , cash bonus, and equity. #LI-Hybrid; #LI-IB1

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.

Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.

Create a Job Alert

Interested in building your career at Heartflow? Get future opportunities sent straight to your email.

Apply for this job

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Education

School * Select...

Degree * Select...

Select...

LinkedIn Profile

Website

Are you legally authorized to work in the US? * Select...

Will you now, or in the future, require sponsorship for employment visa status (eg. H1B, etc)?? Select...

How did you hear about this job?

Job site

LinkedIn

Indeed

Employee

Google Jobs

Other

What are your base salary expectations for this role in USD? *

Is your degree in any of the below field? * Select...

Do you have 5+ years in a leadership or management role? * Select...

Please provide details *

Do you have SaMD experience? * Select...

Do you have any immediate family that work at Heartflow? * Select...

If answered Yes, please provide the name of the employee who works at Heartflow. If No, please add N/A *

Are any of your immediate family members practicing health care professionals that may use or purchase Heartflow products? * Select...

If answered Yes, please provide the name of the relative and the name of the organization in which they are employed. If No, please add N/A *

Have you ever been or currently debarred by the U.S. FDA or excluded by the OIG? * Select...

What state do you currently reside in? * Select...

Are you currently located in one of the below metropolitan areas on the West Coast? *

Portland

Seattle

Las Vegas

None of the above

If not currently based in San Francisco Bay Area, are you willing to relocate? *

Yes

No

Currently in San Francisco Bay Area

As part of this position, you will be required to be in the San Francisco office 3 days a week. Are you ok with this requirement? * Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Heartflow’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.