Director, US Mid-Market, Growth Products & Services

MasterCard; Purchase (NY); On-site; USD 130,000 - 180,000; Full time

Job summary

MasterCard is seeking a Director for Growth Products & Services in the US Mid-Market team. This role involves driving commercialization strategies, understanding market needs, and enhancing product offerings. The ideal candidate will possess proven product experience and strong analytical skills, aimed at increasing market share for the U.S. region.

Qualifications

• Proven experience in product management and commercialization.
• Strong understanding of Mid-market segment needs.
• Experience with B2B and digital payments preferred.

Responsibilities

• Own growth products for the U.S. region and develop market strategies.
• Analyze customer needs and market trends.
• Collaborate with teams to drive product sales and enhancements.

Skills

Analytical thinking

Communication skills

Customer focus

Education

Bachelor’s degree

MBA preferred

Job description

Job Title:

Director, US Mid-Market, Growth Products & Services

Overview:

Job Title:
Director, US Mid-Market, Growth Products & Services

Overview:
The Mid-Market segment accounts for nearly one-third of U.S. GDP and is growing at an impressive 12% year-over-year. These companies are the quiet powerhouses of the global economy—driving innovation, creating jobs, and fueling sustainable growth. Yet, many especially in the lower Mid-Market remain underserved—too large for small business solutions, yet not quite suited for enterprise-scale offerings. Recognizing this gap, Mastercard launched the Mid-Market Accelerator—a suite of tailored solutions designed to meet the unique needs of this high-potential segment. The U.S. Mid-Market team is at the forefront of this mission. We’re building and scaling innovative, customer-centric products to unlock growth for these businesses. By combining deep market insights with Mastercard’s global capabilities, our team is redefining what’s possible for the Mid-Market. If you’re excited about creating impact at scale and shaping the future of commerce, this is the place to be.
We are looking for a seasoned product manager within the US Mid-Market Product Management team to play a key role in the commercialization/go-to-market execution for Growth Products & Services within Mastercard Mid-Market Accelerator suite of solutions. The team’s goal is to ensure the long-term competitiveness of our products, for existing and new use cases; addressing unmet needs in the market; and to grow revenue by delivering more value to our customers. The ideal candidate will be passionate about driving product growth, highly motivated, analytical, with a commercial mindset. This person will be part of a team of product managers and drive key activities including execution of the go-to-market strategy.

Role:
• Own Mastercard Mid-Market Accelerator Growth Products & Services to grow revenue and gain market share for the U.S. region
• Analyze customer needs, anticipate future market trends, conduct competitive analysis and connect dots with Mastercard priorities
• Drive GTM and commercialization strategy for the products under management
• Lead build | partner | buy decisions for the U.S. region and support successful execution of the strategy for the U.S. region
• Collaborate with cross-functional teams for product sales, usage, and continuous product enhancement
• Engage with customers to capture the client feedback and identify opportunities for continuous product improvement.
• Engage with our internal account, product sales, Global product & engineering teams to advance execution of the strategy
• Develop and execute partnerships to deliver the roadmap
• Accountable for measuring and optimizing the product usage KPIs
• Serve as a subject matter expert on the products, offering support to internal and external customers with communication and training on product features and enhancements
• Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions
• Manage and own Product P&L for the region


All About You:
• Proven Product, GTM and commercialization experience
• Strong understanding of pain points and needs of Mid-market segment
• Experience with B2B card and virtual card payments, acceptance, digital payments, accounts payable, accounts receivable is preferred.
• Strong customer Focus and experience in engaging with customers
• Analytical thinker who solves problems in a structured way using data to deliver strategic recommendations
• Works with urgency to drive the delivery of tangible outcomes.
• Strong communication skills & ability to influence at all levels and work collaboratively with cross-functional teams.
• Bachelor’s degree, MBA preferred