Director, US Commercial Enablement

BioSpace; Waltham (MA); On-site; USD 188,000 - 235,000; Full time

Job summary

Dyne Therapeutics in Waltham, MA seeks a Director of US Commercial Enablement to build and optimize field enablement infrastructure, incentive programs, CRM platforms, and analytics to support growth and launch readiness.

You will lead cross-functional collaboration across Sales, Marketing, Market Access, Patient Services, Finance, and IT, driving scalable processes and a patient-first operating model.

Qualifications

• Bachelor’s degree; advanced degree preferred.
• 12+ years in biotech, pharmaceutical, or life sciences including field sales, sales leadership, field operations, or consulting experience supporting commercial organizations.
• Experience launching rare disease, neuromuscular, neurodegenerative, or neurodevelopmental therapies preferred.
• Strong leadership and vendor management experience, including scaling commercial infrastructure.
• Strategic thinker with ability to execute and deliver results.
• Experience with commercial technology platforms and data environments (CRM, BI tools, Snowflake, Boomi, SP/SIP, HUB data).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication; ability to present to senior leadership.
• Ability to collaborate effectively across cross-functional stakeholders.

Responsibilities

• Lead incentive compensation and bonus programs across commercial, medical, and patient services teams.
• Develop plan design models, manage payouts, and deliver monthly and quarterly reporting.
• Maintain plan documentation, tracking systems, and performance monitoring processes.
• Conduct regular performance reviews with stakeholders to optimize program effectiveness.
• Partner with field teams to build account planning tools.
• Lead recognition programs, including Circle of Excellence and associated planning.
• Serves as commercial business owner for CRM platforms (e.g., Veeva) and BI reporting.

Skills

Leadership

Project management

Launch readiness

Strategic mindset

Analytical thinking

Communication

Cross-functional collaboration

Biotech/Life sciences domain knowledge

Education

Bachelor’s degree; advanced degree preferred

Tools

CRM platforms (Veeva)

BI tools

Snowflake

Boomi

SP/SIP

HUB data

Job description

Company Overview

Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for Duchenne muscular dystrophy (DMD) and myotonic dystrophy type 1 (DM1) as well as a preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more at https://www.dyne-tx.com/, and follow us on X, LinkedIn and Facebook.

Company Overview

Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for Duchenne muscular dystrophy (DMD) and myotonic dystrophy type 1 (DM1) as well as a preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more at https://www.dyne-tx.com/, and follow us on X, LinkedIn and Facebook.

Role Summary

The Director, US Commercial Enablement drives strategic commercial enablement initiatives and builds foundational tools, processes, and capabilities to support business growth and launch readiness. The Director establishes and optimizes field enablement infrastructure, including incentive compensation, CRM platforms, and business intelligence tools, while ensuring alignment across cross-functional stakeholders. This role enhances field effectiveness, builds scalable processes, and promotes operational excellence with a patient-first mindset.

This position is based in Waltham, MA

Primary Responsibilities Include

Incentive Compensation and Performance Programs

• Leads planning, design, and administration of incentive compensation and bonus programs across commercial, medical, and patient services teams
• Develops plan design models, manages payouts, and delivers monthly and quarterly reporting
• Maintains plan documentation, tracking systems, and performance monitoring processes
• Conducts regular performance reviews with stakeholders to optimize program effectiveness
• Partners with field teams to build account planning tools
• Leads recognition programs, including Circle of Excellence and associated planning

Commercial Systems, Tools, and Analytics

• Serves as commercial business owner for CRM platforms (e.g., Veeva), translating field needs into system enhancements
• Partners with IT and stakeholders to implement and optimize CRM and data solutions
• Owns business intelligence reporting tools and ensures data accuracy through quality control processes
• Supports reporting platforms across market access and patient services
• Optimizes field enablement tools and materials to improve productivity and effectiveness

Field Operations and Infrastructure

• Designs and implements fleet program aligned with business needs and industry benchmarks
• Maintains and updates fleet policies in collaboration with Compliance, HR, Finance, and Field Leadership
• Builds scalable processes to support field teams and commercial operations

Cross-Functional Planning and Execution

• Leads coordination of national, regional, and headquarters meetings in partnership with Marketing and Commercial teams
• Drives cross-functional planning across Sales, Marketing, Market Access, Advanced Analytics, Patient Services, Finance, and IT
• Ensures alignment and readiness to support commercial launch and execution
• Strengthens collaboration and communication across teams

Education And Skills Requirements

• Bachelor’s degree; advanced degree preferred
• 12+ years of experience in biotech, pharmaceutical, or life sciences industry, including field sales, sales leadership, field operations, or consulting experience supporting commercial organizations
• Demonstrated experience supporting or leading launch readiness, ideally in rare disease, neuromuscular, neurodegenerative, or neurodevelopmental therapies
• Strong leadership and project management experience, including managing vendors and scaling commercial infrastructure
• Strategic mindset with ability to execute and deliver results
• Experience with commercial technology platforms and data environments (e.g., CRM, BI tools, Snowflake, Boomi, SP/SIP, HUB data)
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills, including ability to present to senior leadership
• Demonstrated ability to collaborate effectively across cross‑functional stakeholders

MA Pay Range

$188,000 - $235,000 USD

The pay range reflects the base pay range Dyne reasonably expects to pay for this role at the time of posting. Individual compensation depends on factors such as education, experience, job-related knowledge, and demonstrated skills.

The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload.

Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.