Director, Transportation & Parking Operations

Northwestern University; Evanston (IL); On-site; USD 140,000 - 160,000; Full time

Job summary

Northwestern University’s Safety & Security Administration department seeks a senior leader to direct parking and transportation services on the Evanston and Chicago campuses. The role ensures efficient, cost-effective operations, delivers high-quality service to students, faculty, staff and visitors, and participates in strategic planning and staffing decisions.

The successful candidate will manage budgets, vendor contracts, data analytics, and cross-campus collaboration to support safe,

Qualifications

• Minimum 5 years' experience in transportation and parking management including leadership, management, planning, implementing and evaluating programs.
• Experience with planning and operations of special events.
• Experience working with and negotiating contracts, developing RFPs, and oversight of vendors in relation to their contract.

Responsibilities

• Directs transportation services on both campuses, maintaining professional relationship with contractual transportation vendor and developing policies, procedures, plans, and programs.
• Directs parking services on both campuses maintaining professional partnership with contractual parking operations vendor and ensuring quality service to permit applicants, permit holders, guests and violators.
• Effectively delegates responsibility to ensure effective daily operations through development of staff.
• Manages the Transportation and Parking budgets and provides accurate accounting and financial strategy for facilities, expansions and improvement of operations.
• Collects and analyzes departmental data and compiles reports needed for long-range planning of parking and transportation programs.

Job description

Northwestern University’s Safety & Security Administration department seeks a senior leader to direct parking and transportation services on the Evanston and Chicago campuses. The role ensures efficient, cost-effective operations, delivers high-quality service to students, faculty, staff and visitors, and participates in strategic planning and staffing decisions.

The successful candidate will manage budgets, vendor contracts, data analytics, and cross-campus collaboration to support safe,