Director, Telemedicine Platform Strategy & Integration

Apnimed; Cambridge (MA); Remote; USD 180,000 - 280,000; Full time

Benefits offered by this job

401(k) with company match

Generous time off

Flexible working environment

Motivated and experienced team

Job summary

Apnimed, a Boston-area biotech company focused on sleep apnea, seeks a Director of Telemedicine Platform Strategy & Integration to own the branded telemedicine platform from design through launch and post-launch optimization.

You will collaborate with Marketing, Medical Affairs, Legal, IT, and external partners to create a compliant, patient-centric patient pathway enabling clinician access and home testing where needed.

Qualifications

• Strong omnichannel and digital experience including CRM and patient journey design.

Responsibilities

• Own end-to-end build and launch of Apnimed's branded telemedicine platform.
• Define patient journey from brand website to clinician consultation and pharmacy fulfillment.
• Lead vendor selection, SOWs, budgets, timelines and KPI performance.
• Build operating model, governance, and launch readiness plan for a launch-ready platform.
• Serve as integration lead across Marketing, Market Access, Medical Affairs, Legal & Compliance, IT and Privacy.
• Ensure HIPAA compliance and pharma-sponsored telehealth guardrails.

Skills

Omnichannel experience

Digital platform design

Cross-functional leadership

Executive presence

Vendor management

Education

Bachelor's degree or equivalent

MBA or advanced degree a plus

Tools

MS Word

PowerPoint

Job description

Apnimed is a rapidly growing pharmaceutical company working to transform the treatment of sleep apnea based on a simple idea – patients with obstructive sleep apnea (OSA) could benefit from treatment with a safe and effective oral medication dosed once daily at bedtime. Our lead development program, AD109, targets the neurologic control of upper airway muscles to maintain an open airway during sleep. Apnimed is committed to innovation, as well as state-of-the-art advancements in sleep medicine, which is leading to the development of a portfolio of novel pharmacologic therapies for sleep apnea and related disorders.

Recognized by the Boston Business Journal as one of the Best Places to Work in both 2024 and 2025, we are continuing to grow and build the foundational operations that enable our employees and our mission to thrive.

Summary:

The Director, Telemedicine Platform Strategy & Integration reports to the VP, Commercial Strategy and is responsible for building, launching, and running Apnimed's branded telemedicine platform: the easiest route for diagnosed, untreated OSA patients to connect with an independent licensed clinician and learn whether AD109 is right for them, if approved. The successful candidate will also play a key role in serving as the single point of integration across Marketing, Market Access & Trade, Patient Access, Medical Affairs, Legal & Compliance, IT and Privacy, Insights & Analytics, and our commercialization partners, and in owning Apnimed's full telemedicine strategy, including potential partnerships with third-party virtual sleep clinics. This is an exciting opportunity to build the patient pathway to a clinician at the forefront of a major paradigm shift in the treatment of sleep apnea from medical devices and surgery to a first in class pharmaceutical treatment.

Key Job Duties include, but are not limited to:

• Own the end-to-end build and launch of Apnimed's branded telemedicine platform with our selected vendor(s), from requirements and design through testing, go-live, and post-launch optimization
• Define the patient journey from brand website entry through clinician consultation, home sleep testing (HST) when needed, prescription routing, pharmacy fulfillment, and ongoing adherence support
• Lead vendor selection support, statements of work, budgets, timelines, and performance management against clear KPIs (patient volume, conversion, time-to-therapy, satisfaction, and cost per patient)
• Build the operating model, governance, and launch readiness plan required to have the platform live and coverage-ready at launch
• Serve as the integration lead connecting the platform to Sales & Marketing, Market Access & Trade, Patient Access & Services, Medical Affairs, Legal/Compliance/Regulatory/MLR, IT/Privacy/Data, and our commercialization partners, with a single launch readiness plan and shared accountability
• Build the platform within pharma-sponsored telehealth guardrails (independent clinician judgment, anti-kickback, state telehealth and prescribing rules, OPDP/MLR review of all patient-facing content) and HIPAA-compliant data integrations
• Own Apnimed's full telemedicine strategy, including evaluation and activation of potential partnerships with third-party virtual sleep clinics and DTP platform providers, and build the post-launch roadmap for expansion segments
• Partner with Insights & Analytics to define the platform dashboard, report performance to leadership, and drive continuous improvement through testing and iteration, applying AI tools and automation where appropriate and compliant

Qualifications:

• Bachelor's degree or equivalent required; MBA or advanced degree a plus
• 8 or more years of pharmaceutical or biotech commercialization experience, industry or agency side, with direct ownership of at least one product launch
• Proven track record leading complex, cross-functional launch programs with many stakeholders, vendors, and moving parts, delivered on time
• Hands-on experience with promotional review (OPDP/MLR), regulated patient-facing content, and launch readiness planning
• Strong omnichannel and digital experience, including CRM, personalization, and patient journey design
• Demonstrated financial discipline: managing multi-million-dollar budgets, statements of work, staffing plans, and vendor performance
• Experience with telehealth, direct-to-patient (DTP) programs, patient services/hub, or digital health platforms strongly preferred
• Therapeutic experience in sleep medicine, specialty, cardiometabolic, or oncology preferred
• Executive presence and the ability to build consensus across Marketing, Market Access, Medical, Legal, and IT without direct authority
• Ability to manage simultaneous priorities and changing deadlines.
• Excellent oral and written communication skills.
• Ability to plan, organize and prioritize work.
• Proficiency in the use of MS Word, PowerPoint; experience with Adobe Acrobat Professional.

What Apnimed Offers:

• 401(k) with company match
• Generous time off for vacation
• Flexible working environment
• Motivated and experienced team
• Winner of 2024 Boston Business Journal Best Places to Work

Location and Other Information:

• Apnimed is a publicly licensed company based in Cambridge, MA; we are generally virtual and specific location within the US is not critical.
• We are a small growing Company with an inclusive environment.
• Must be able to trave las necessary.
• Apnimed is an EEO employer committed to an exciting, diverse, and enriching work environment.
• Please visit us at www.apnimed.com to learn more about our work with Obstructive Sleep Apnea.