Director Technology IT Infrastructure Services

Good Samaritan Society; Bismarck (ND); On-site; USD 151,000 - 249,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Sanford Health is seeking an IT leader to direct and coordinate the department's activities, including planning, budgeting, and overseeing application delivery to support IT customers and achieve objectives.

You will partner with operational leaders, drive quality and cost efficiency, manage vendor contracts, hire and develop staff, and report on performance to sustain high customer satisfaction and business value.

Qualifications

• Bachelor's degree in computer science, MIS, business, or a related field.
• Minimum five years' experience in management.
• ITIL Foundation certification preferred.

Responsibilities

• Directs and manages IT department operations and projects.
• Oversees vendor management, contracts, and support agreements.
• Hires, mentors, and evaluates staff; drives performance.
• Ensures compliance with regulatory requirements and quality standards.

Skills

Leadership

Communication

Strategic thinking

Vendor management

Education

Bachelor's degree in computer science, MIS, business, or related field

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Facility: Bismarck Business Center
Location: Bismarck, ND
Address: 3451 N 14th St, Bismarck, ND 58503, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $72.50 - $119.50

Job Summary

Responsible for the direction, coordination, planning, budgeting and oversight of all activities related to the department. Leads the implementation, operation, and maintenance of all components of the applications to support IT customers, and to achieve established objectives, promote quality, and drive business value in compliance with internal and external policies and procedures. Directs and manages the delivery of large or complex projects. Works closely with appropriate IT governing bodies and other IT leaders to ensure high quality service deliver and ongoing support. Partners with operational leaders within and beyond IT to identify, assess, and prioritize meaningful opportunities to use applications within departmental settings, and to develop the people, processes, and technologies to achieve that objective. Provides culture direction and ensures the adoption of established culture. Communicates with IT department and Management. Monitors prompt response and support for technical issues. Ensures high standards and quality of technical work. Directs reviews of tools and technologies for improving performance and reducing costs. Responsible for developing metrics and accountabilities for the department functions. Coordinates and manages the strategy for multiple locations as they share job functions. Actively leads efforts to improve systems, processes and contracts that result in top performance. Understands and aligns with the strategic vision and executional priorities. Collaborates with the leadership team. Responsible for the interviewing, hiring, discipline of employees and any other personnel issues that arise. Completes performance appraisals. Handles day-to-day operations, while focusing on the broader view including strategic growth, best in class operational practices, and advocating for new technologies. Delivers high customer satisfaction and retention of profitable business through formal reports, and data analytics. Leads resolution across all areas within the operation organization. Responsible for oversight of vendor management, contracts, and support agreements. Responsible for statement of work review related to project leadership. Determines performance objectives/metrics and defines tools to measure progress and ensure consistent achievement of business objectives. Directs, motivates, develops and manages the performance of management team and key staff. Creates opportunities for individuals to exercise and grow new skills. Demonstrates the ability to provide strong leadership that mentors, develops and guides. Committed to growth including personal and professional development and life-long learning. Attends mandatory educational requirements as directed by the organization. Must have excellent presentation and communication skills, strong interpersonal skills and analytical skills necessary to develop policies, plans and goals. Able to work with growth and development needs. Strong negotiation and marketing skills are necessary. Able to balance multiple complex projects and deadlines by determining critical issues, timelines, and priorities. Knowledge of current clinical practice, regulatory healthcare requirements, and healthcare information systems.

Qualifications

Bachelor's degree in computer science, management information systems (MIS), business, or a related field.

Minimum five years' experience in management required.

Information Technology Infrastructure Library (ITIL) Foundation certification preferred.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0273560
Job Function: Information Technology
Featured: No