Director, Technology Integration & Business Solutions

Mhs PA; Hershey, Northern (PA, KY); Hybrid; USD 137,000 - 183,000; Full time

Job summary

Milton Hershey School seeks a strategic Director of Technology Integration and Business Solutions to lead enterprise transformation, modernize business processes, and enable technology, data, reporting, and analytics across the organization.

The role focuses on driving adoption of emerging technologies, AI, automation, and change leadership to improve decision-making and mission outcomes, on-site in Hershey, PA.

Qualifications

• Bachelor’s degree and significant leadership in transformation initiatives.
• Proven ability to drive technology modernization and process improvement.
• Experience with business intelligence, analytics, and data governance.
• Experience leveraging AI and automation to improve performance (preferred).

Responsibilities

• Lead enterprise transformation and business systems modernization initiatives.
• Partner with departments to simplify, standardize, and improve business processes.
• Drive future-state process design, implementation planning, and change management efforts.
• Manage cross-functional projects, stakeholder engagement, risks, dependencies, and readiness.
• Identify and implement opportunities to leverage AI, automation, analytics, and emerging technologies.
• Lead enterprise reporting, analytics, and master data management capabilities.

Skills

Leadership experience

Change management

Business transformation

AI & analytics

Education

Bachelor’s degree in Business, Information Systems, Technology, or a related field

Job description

Director, Technology Integration & Business Solutions

Milton Hershey School (MHS) is one of the world’s best pre‑K through 12th grade private schools, where approximately 2,200 students from disadvantaged backgrounds are provided with a cost‑free home and a top‑notch education. Thanks to the generosity of Milton and Catherine Hershey in 1909, the school is fully endowed today, with the resources to ensure students can thrive. The school has prepared over 12,000 graduates to lead fulfilling and productive lives and is expanding to serve more students for future generations.

Milton Hershey School (MHS) is seeking a strategic and innovative Director, Technology Integration and Business Solutions to drive enterprise transformation, business process modernization, technology enablement, enterprise data, reporting, and analytics capabilities, and organizational adoption of emerging technologies. This role will partner across the school to improve how work gets done, enhance decision‑making, and advance mission outcomes through process improvement, technology, AI, automation, and change leadership.

This is a year‑round, on‑site position in Hershey, PA with salary between $136,749.00 - $182,560.00 depending on years of experience, plus an exceptional benefits package.

Key Responsibilities

Lead enterprise transformation and business systems modernization initiatives.

Partner with departments to simplify, standardize, and improve business processes.

Drive future‑state process design, implementation planning, and change management efforts.

Manage cross‑functional projects, stakeholder engagement, risks, dependencies, and implementation readiness.

Identify and implement opportunities to leverage AI, automation, analytics, and emerging technologies.

Lead enterprise reporting, analytics, and master data management capabilities to support informed decision‑making.

Lead organizational adoption, training, and change readiness initiatives for enterprise solutions and emerging technologies.

Develop business cases, performance measures, and value realization strategies for transformation initiatives.

Lead and develop a high‑performing team focused on business solutions, analytics, modernization, and continuous improvement.

Why Join MHS? This is a unique opportunity to help shape the future of one of the nation's premier mission‑driven educational institutions. The successful candidate will play a key role in driving innovation, operational excellence, and transformational change that directly supports mission success and organizational effectiveness.

Qualifications:

Bachelor’s degree in Business, Information Systems, Technology, or a related field.

Significant leadership experience in business transformation, process improvement, technology modernization, or organizational change.

Demonstrated success leading large‑scale, cross‑functional initiatives involving technology, operations, and business stakeholders.

Skilled in change management, business process optimization, business intelligence, and digital transformation.

Experience leveraging AI, automation, and technologies to improve organizational performance preferred.

Candidates must demonstrate a high degree of integrity as all staff are role models for students.

Candidates must be eager to proactively interact with students through a wide variety of opportunities to engage with them.

Milton Hershey School does not discriminate against applicants or employees, in hiring, promotion or any terms or conditions of employment, on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability or use of a guide or support animal because of the blindness, deafness or physical handicap of the user or because the user is a handler or trainer of support or guide animals, or any other status protected under applicable federal or Pennsylvania law.

Milton Hershey School will not tolerate any form of harassment or discrimination on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability, or any other status protected under applicable federal or Pennsylvania law (collectively “Protected Characteristics”), against any applicant for admission, enrolled student, or any other individual(s) who participate(s) in the programs, services, and activities of the School. Read important MHS policies on equal opportunity and diversity, equal employment opportunity, and more.