Director, Technology Governance

ViziRecruiter,LLC.; Salisbury (NC); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Ahold Delhaize USA is seeking a Director of Technology Governance in Salisbury, NC. This role involves establishing a governance model to enable the business to work efficiently while managing risks. The successful candidate will lead governance and risk strategies, ensuring compliance and operational transparency.

This position supports a flexible/hybrid schedule with 3 in-office days and 2 remote days. Applicants must be authorized to work in the U.S. on a full-time basis.

Qualifications

• 12+ years of experience in Technology leadership with governance exposure.
• 4+ years of leading diverse teams in complex environments.
• Proven success in designing governance frameworks.

Responsibilities

• Define and lead the enterprise technology governance model.
• Operate as a strong second line of defense.
• Build, lead, and develop a high-performing team.

Skills

Governance

Risk Management

Strategic Leadership

Budget Management

Communication Skills

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow GRC/IRM

SharePoint

Confluence

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

Technology governance is not just about controls-it's about enabling the business to move with speed, clarity, and confidence. As our Technology organization continues to evolve, this role will shape a more modern, risk-aware, and well-governed environment that supports innovation at scale.

As Director of Technology Governance, you will own and evolve the enterprise governance function-establishing clear guardrails, decision rights, and operating standards that enable teams to move faster with confidence. You'll bring together governance, audit readiness, and knowledge management into a cohesive, scalable approach that strengthens how we operate across the organization.

This is a highly visible role within IT, partnering closely with Internal Audit, Information Security, and senior Technology leaders. You will help embed "compliance by design," enhance transparency across risk and decision-making, and drive measurable maturity-without slowing the business down.

If you're energized by turning governance into a strategic enabler and shaping how a large, evolving Technology organization makes decisions and manages risk, this role offers the opportunity to make a lasting, enterprise-wide impact.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location for this role is Salisbury, NC.

Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Define and lead the enterprise technology governance model, including decision rights, forums, RACIs, standards, and exception frameworks-ensuring clarity and consistency across domains.
• Establish and continuously improve governance policies and processes, including lifecycle management, ownership, approvals, exceptions, attestations, and change control.
• Operate as a strong second line of defense by setting control expectations, monitoring effectiveness, and providing independent, constructive challenge to first line teams.
• Lead audit and compliance readiness efforts (e.g., SOX ITGC, PCI, HIPAA as applicable), including scoping, evidence strategy, walkthroughs, findings governance, and remediation tracking.
• Serve as a key partner to Internal Audit and Information Security, aligning on risk priorities, testing approaches, and lessons learned from audits and incidents.
• Establish and lead governance forums (e.g., Change/Release, Architecture/Standards, Data/Platform guardrails), ensuring decisions are clear, actionable, and consistently upheld.
• Own knowledge management for governance artifacts, including taxonomy design, centralized repositories, version control, accessibility, and change communications.
• Define and deliver KPI and KRI dashboards (e.g., policy adoption, attestations, exception trends, control effectiveness, finding aging) and use insights to drive continuous improvement.
• Embed "compliance by design" through enablement, training, and integration into ways of working and supporting tools.
• Partner across Procurement, Security, and Legal to strengthen governance of third-party and vendor technology risk within the CIO organization.
• Build, lead, and develop a high-performing team responsible for governance, risk, and knowledge management capabilities.
• Manage budgets, platforms, and external partners supporting GRC and knowledge management initiatives.
• Contribute to broader IT strategy development, ensuring governance frameworks support both innovation and risk management objectives.
• Partner with business and Technology leaders to identify opportunities to improve decision-making, reduce risk, and increase operational transparency.

Requirements

• 12+ years of progressive Technology leadership experience, including ownership of strategic programs, platforms, or domain-specific functions, with strong exposure to governance, risk, audit/compliance, or IT controls
• 4+ years of experience leading diverse, cross-functional teams within complex, matrixed environments
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field (or equivalent experience)
• Proven success designing and implementing scalable governance frameworks, policy portfolios, and enterprise guardrails
• Strong financial acumen, including budget ownership and investment planning for governance and tooling initiatives
• Exceptional problem-solving and decision-making skills, with the ability to balance risk, innovation, and business agility
• Strong communication and influencing skills, with experience engaging senior stakeholders across IT, Security, Audit, Legal, and Finance
• Demonstrated ability to build and develop high-performing teams and foster a culture of accountability and continuous improvement
• Strong executive presence with the ability to translate strategy into actionable outcomes
• Deep understanding of control frameworks and regulatory environments (e.g., SOX ITGC, NIST, ISO 27001), as well as second line oversight and audit cycles

Preferred Qualifications

• Master's degree in Information Technology, Business Administration, or related field
• Certifications such as CISM, CISSP, CGEIT, CRISP, CISA, or similar
• Experience leading governance, risk, or compliance functions in large, complex organizations
• Familiarity with GRC platforms (e.g., ServiceNow GRC/IRM, Archer) and enterprise knowledge management tools (e.g., SharePoint, Confluence)
• Experience supporting enterprise architecture or digital transformation initiatives
• Additional certifications in IT service management or risk frameworks (e.g., ITIL, ISO 27001 Lead Implementer/Auditor)