Director, Technical Program Management - GPN Tech - capitalone

OpenTalent; Riverwoods (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

Capital One is seeking a Technology Program Management Director to drive architectural alignment and execution of high‑impact payment infrastructure within the Global Payment Network. You will lead TPM teams, own complex dependencies, and partner with product, engineering, design, and data science to deliver scalable, secure financial platforms.

A systems thinker with strong communication skills is essential to succeed in this role.

Qualifications

• Bachelor’s degree required and at least 7 years of experience in managing technical programs.
• Experience leading complex, data-intensive initiatives across multiple teams and domains.

Skills

Technical Program Management

Leadership

Cross-functional Collaboration

Systems Thinking

Education

Bachelor's Degree

Tools

AWS

Job description

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

Team Description:

The Global Payment Network (GPN) Technology organization manages critical payments infrastructure to facilitate high-throughput, secure global transaction processing. Our Technical Program Management (TPM) teams are vital to GPN’s success. These teams leverage deep technical acumen and systems thinking to drive the architectural alignment, technical strategy, and execution of the organization’s objectives and key results.

They improve scalability and system resilience within the GPN engineering lifecycle, with a focus on ownership of complex technical dependencies, cross-functional engineering roadmaps, and the robust delivery of global financial infrastructure.

Our TPM Directors have:

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Basic Qualifications:

• Bachelor's Degree
• At least 7 years of experience managing technical programs

Preferred Qualifications:

• 7+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3+ years experience building highly scalable mobile products & platforms
• 3+ years of experience with Agile delivery