Director, Technical Program Management - Business Cards & Payments

Capital One; Virginia; On-site; USD 210,000 - 263,000; Full time

Benefits offered by this job

Health benefits

Job summary

Capital One is seeking a Director of Technical Program Management for Business Cards & Payments. Based in Richmond, VA or McLean, VA, you will guide major technical transformations and build scalable TPM practices across portfolios.

You will align roadmaps with business goals, drive architectural coherence, and influence senior leaders on tradeoffs between velocity, cost, and reliability. You’ll lead cross-functional teams, mentor TPMs, and push platform standardization while delivering

Qualifications

• Experience designing and building distributed systems and services.
• Strong background in Agile delivery and program management.
• MBA or Master’s in a technical field adds strategic business perspective.

Responsibilities

• Lead cross-functional teams to deliver large, complex TPM programs.
• Define and synchronize program roadmaps with business objectives and architecture.
• Elevate TPM maturity through operating models, metrics, and governance.
• Serve as escalation point for risks and tradeoffs among speed, cost, and resiliency.

Skills

Distributed systems

Agile delivery

Executive communication

Cross-functional leadership

Program management

Education

MBA or MS in a technical field

Bachelors in a technical field

PMP / Lean / Agile / Six Sigma

Tools

AWS

Job description

Director, Technical Program Management - Business Cards & Payments### Director, Technical Program Management - Business Cards & PaymentsApply: Richmond, VA: McLean, VA: Full time: Posted Yesterday: R1004186Director, Technical Program Management - Business Cards & PaymentsDo you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program Manager, you’ll have the opportunity to be on the forefront of driving major technical transformations and scaling platform capabilities across Capital One. **What You’ll Do:**The Business Cards & Payments team's mission is to help businesses do more business. We are building a dynamic software ecosystem that helps small business owners reduce friction, save time, and create massive leverage across their operations. As a Director of Technical Program Management (TPM), we’re looking for someone that can help us deliver on that mission by leading programs for critical business goals and building scalable products that create exceptional experiences for our Small Business Card customers. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.* Contribute to the organization’s TPM / Delivery strategy: establish operating mechanisms, maturity models, and tooling that scale across portfolios* Drive development of and alignment on program roadmap anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies* Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse* Serve as an executive-level escalation point for program risks, influencing technology leaders to make data-driven tradeoffs between speed, cost and resiliency* Ensure definition of measurable outcomes of platform success (availability, scalability, cost efficiency, developer velocity) and ensure delivery accountability across multiple engineering teams **Basic Qualifications:*** Bachelor's degree in a technical field* At least 7 years of experience managing technical programs **Preferred Qualifications:*** 7+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)* 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS* 3+ years experience building highly scalable products & platforms* 3+ years of experience with Agile delivery* 3+ years years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact* Experience in building systems & solutions within a highly regulated environment* MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering)* PMP, Lean, Agile, or Six Sigma certification* 3+ years of people management experience or influencing organization as an IC* Experience driving platform standardization across multiple product portfolios or lines of business* Track record of building TPM maturity (operating models, career frameworks, metrics) at scale within engineering organizations* Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership ***At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).***The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $230,400 - $263,000 for Director, Technical Program ManagementRichmond, VA: $209,500 - $239,100 for Director, Technical Program ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.