Director, Technical Program Management

Capital One; San Francisco (CA); On-site; USD 230,400 - 286,900; Full time

Benefits offered by this job

Performance-based incentive compensation

Comprehensive benefits package

Job summary

Capital One in San Francisco is looking for an experienced professional to own and advance their AI initiatives. You will lead programs from research to deployment and work closely with technical teams to enhance generative AI solutions.

The ideal candidate has a Bachelor’s degree in a technical field and at least 7 years of experience in managing complex technical programs. The salary range is competitive, with additional performance-based incentives and benefits.

Qualifications

• 7+ years of experience managing technical programs.
• Experience building distributed systems and highly available services.

Responsibilities

• Own and advance core platforms for AI solutions.
• Collaborate with cross-functional teams.

Skills

Program management

AI deployment

Collaboration

Education

Bachelor’s degree in a technical field

Tools

AWS

Distributed computing

Job description

Responsibilities

• Own and advance core platforms and high-impact solutions that enable safe, accelerated adoption of Generative AI across the company.
• Drive programs that take cutting‑edge AI research from concept to production‑grade deployment.
• Collaborate closely with researchers, engineers, product owners, designers, data scientists, and stakeholders to translate AI models into scalable, production‑ready solutions.
• Simplify complex technical concepts and influence decision‑making across product, engineering, design, and data science teams.
• Lead the development and orchestration of agentic AI chatbots and intelligent assistants that support context‑aware, multi‑agent interactions.
• Partner with research teams to manage pre‑training, fine‑tuning, and inference optimization, ensuring performance and efficiency at scale.
• Work with risk, security, and compliance teams to identify and mitigate risks related to generative AI.
• Establish frameworks for experimentation, evaluation, and deployment of generative AI models.
• Track milestones, dependencies, and delivery to keep programs on schedule and within scope.
• Translate academic research into practical applications and drive adoption of AI technologies across production environments.
• Demonstrate exceptional communication, collaboration, problem‑solving, and influencing skills to manage cross‑functional teams.

Basic Qualifications

• Bachelor’s degree in a technical field.
• At least 7years of experience managing technical programs.

Preferred Qualifications

• 7+years of experience designing and building data‑intensive solutions using distributed computing.
• 3+years of experience building distributed systems and highly available services with cloud computing (AWS preferred).
• 3+years of experience building highly scalable mobile products and platforms.
• 3+years of experience with Agile delivery.
• 3+years of experience delivering large and complex programs, owning both business and technical vision.
• Experience building systems and solutions within highly regulated environments.
• MBA or master’s degree in a technical field (or equivalent experience).

Benefits

Salary range: $230,400 – $286,900 annually, depending on location. Position is eligible for performance‑based incentive compensation and a comprehensive benefits package that supports overall well‑being.

EEO Statement

Capital One is an equal opportunity employer (EOE, including disability/vet). Capital One promotes a drug‑free workplace and considers qualified applicants with a criminal history under applicable laws. For accommodations, contact Capital One Recruiting.