Director, Team Member (Employee) Relations

Dine Brands Global, Inc.; Pasadena (TX); Hybrid; USD 165,000 - 180,000; Full time

Job summary

Dine Brands Global, Inc. is seeking a Director, Team Member Relations in Pasadena to serve as lead employee relations partner.

You will guide strategic HR initiatives, investigations, and risk mitigation for designated business groups, partnering with leaders to translate business objectives into people strategies. Reporting to the Executive Director, Talent & HR Business Partners, you will support talent reviews, succession planning, and organizational development while ensuring compliance and

Qualifications

• 10+ years of progressive HR experience with emphasis on employee relations.
• Experience conducting sensitive investigations with federal and California employment law.
• Broad exposure to talent management, leadership development, change management.
• Strong advisor to senior leaders during periods of change and growth.
• Excellent interpersonal and leadership skills; consensus-building.
• Strong business acumen and ability to contribute to planning and execution.
• Restaurant/retail/hospitality experience preferred; franchise experience a plus.
• BS degree in business or HR; Master’s degree in HRM preferred.

Responsibilities

• Translate business strategy into people strategies that drive high performance and accountability.
• Advise leaders on employee relations, risk mitigation, and workforce challenges.
• Lead investigations, policy interpretation, and performance management with fairness.
• Coach leaders on difficult conversations and documentation to strengthen leadership.
• Lead talent reviews, succession planning, and organizational development.
• Drive enterprise HR program improvements for consistency, compliance, and efficiency.
• Manage employee relations programs and cases to minimize risk.

Skills

Employee relations

Workplace investigations

Policy interpretation

Risk mitigation

Leadership

Change management

Business acumen

Stakeholder management

Communication

Franchise experience

Education

BS in business or HR management

MS in Human Resource Management

Job description

Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee’s Neighborhood Grill + Bar®, IHOP®, and Fuzzy’s Taco Shop® brands. As of December 28, 2025, these three brands consisted of over 3,500 restaurants across 20 international markets. Dine Brands is one of the largest full-service restaurant companies in the world and in 2022 expanded into the Fast Casual segment. For more information on Dine Brands, visit the Company’s website located at www.dinebrands.com.

Job Location Type Hybrid - The Role:

The Director, Team Member (Employee) Relations serves as the lead employee relations partner and strategic HR advisor for designated business groups, providing expert guidance on employee relations matters, including workplace investigations, conflict resolution, performance management, policy interpretation, and risk mitigation. This role partners closely with leaders to translate business objectives into people strategies, lead organizational change, support talent and succession planning, and strengthen leadership capability. Reporting to the Executive Director, Talent & HR Business Partners, this role also serves as the primary HR business partner for designated client groups.

Responsibilities:

• Translate business strategy into people strategies that leverage the organization’s strengths and values while driving culture change for high performance and accountability.
• Serve as a trusted advisor to business leaders, providing strategic HR guidance and employee relations expertise to address workforce challenges, organizational effectiveness, and risk mitigation.
• Lead complex employee relations matters, including investigations, policy interpretation, conflict resolution, performance management, workplace concerns, and corrective action while ensuring consistency, fairness, and legal compliance.
• Coach leaders on employee relations best practices, performance management, difficult conversations, and documentation to strengthen leadership effectiveness and reduce organizational risk.
• Lead talent review, succession planning, and organizational development processes that align performance, talent development, and business objectives.
• Collaboratively drive enterprise improvements in HR programs, policies, and processes that enhance consistency, compliance, efficiency, and organigrans
• Manage employee relations programs and cases to ensure equitable treatment, policy adherence, regulatory compliance, and alignment with company values while minimizing legal and reputational risk.
• Target base salary range $165k – $180k depending on experience

Skills & Requirements:

• 10+ years of progressive HR experience with a strong focus on employee relations and workplace investigations.
• Demonstrated experience conducting sensitive, confidential investigations, including deep knowledge of federal and California employment law frameworks.
• A professional career track that includes broad functional exposure in the areas of talent management and succession planning, leadership and organizational development, change management, employee relations and engagement, and recognition.
• Outstanding interpersonal and leadership skills with a proven record of advising senior leaders through periods of change and growth.
• Proven expertise in building consensus and positively influencing the outcome of projects and continuous improvement initiatives.
• Strong business acumen with the ability to contribute to business planning and execution.
• Contributes to a collaborative, productive work environment; interacts with team members at all levels of the organization; fosters an enterprise culture that discourages siloed mindsets.
• Places a high priority on talent, both acquiring and developing the talent that drives the business, with a deep understanding that talent is a key driver of a successful business strategy.
• Prior experience in the restaurant, retail, or hospitality industries preferred; franchise experience a plus.
• BS degree in business or HR management; Master’s degree in Human Resource Management or a related field preferred.

Equal Employment Opportunity Statement

Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions. Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: manage compliant and ethical people operations throughout the entire employment lifecycle; securely obtain, store, and transmit employees’ personal, financial, and medical information. For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice.

Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee’s Neighborhood Grill + Bar®, IHOP®, and Fuzzy’s Taco Shop® brands. As of December 28, 2025, these three brands consisted of over 3,500 restaurants across 20 international markets. Dine Brands is one of the largest full-service restaurant companies in the world and in 2022 expanded into the Fast Casual segment. For more information on Dine Brands, visit the Company’s website located at www.dinebrands.com.