Director, Systems Operations - Finastra

OpenTalent; Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

Finastra invites an experienced leader to helm Application Operations Engineering for payment solutions hosted in public clouds. You will direct deployment, upgrades, patching, and maintenance across containerized and VM environments, ensuring high availability and security.

Reporting to the Cloud Delivery Manager, you’ll partner with Development, Services, and Infrastructure to modernize platforms, oversee 24x7 operations, and drive initiatives that improve reliability and performance in a

Qualifications

• Proven experience leading cloud operations, DevOps, SRE, or app-support teams in enterprise/financial services.
• Strong knowledge of AWS, Azure, or GCP and container technologies.
• Experience managing CI/CD pipelines and cloud-native deployment practices.

Responsibilities

• Lead and develop a team of Application Operations Engineers for Finastra payment solutions across cloud and on-prem environments.
• Drive cloud delivery initiatives with Development, Services, and Infrastructure teams.
• Govern CI/CD and Infrastructure as Code practices for automated build, deploy, and run processes.
• Oversee 24x7x365 production operations in a follow-the-sun model ensuring high availability and low latency.
• Maintain 99.9% uptime SLAs and support disaster recovery testing and continuous service improvement.
• Ensure compliance with security, resiliency, vulnerability management, and audit standards (SOC2 and regulatory requirements).
• Lead cross-functional programs, allocate resources, and drive execution against business objectives.
• Resolve technical and operational challenges while influencing stakeholders and senior leaders.

Skills

Cloud operations

DevOps

SRE

Leadership

Tools

Terraform

Kubernetes

CI/CD

IaC

Job description

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will you contribute?

Reporting to the Cloud Delivery Manager, this role is responsible for leading a team of Application Operations Engineers supporting Finastra payment solutions hosted in public cloud environments for global banking clients. The position drives the deployment, operational excellence, reliability, security, and continuous improvement of mission‑critical payment applications, ensuring high availability, scalability, and compliance across cloud-based platforms.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited to, the following:

Lead and develop a team of Application Operations Engineers responsible for deploying, upgrading, patching, and maintaining Finastra payment solutions across containerized and virtual machine environments.

Manage cloud delivery initiatives, working closely with Development, Services, and Infrastructure teams to support new client implementations, platform modernization, and cloud technology upgrades.

Govern CI/CD pipelines and Infrastructure as Code (IaC) practices to ensure efficient, automated, and repeatable build, deployment, and operational processes.

Oversee 24x7x365 production operations in a follow-the-sun support model, ensuring the stability and performance of high-volume, low-latency payment processing environments.

Drive operational excellence by maintaining 99.9% uptime SLAs, supporting incident management, disaster recovery testing, and continuous service improvement initiatives.

Ensure compliance with security, resiliency, vulnerability management, and audit requirements, including SOC2 and financial industry regulatory standards.

Lead cross-functional programs and teams, establish operational policies and standards, allocate resources, and drive execution against business objectives.

Resolve complex technical and operational challenges while influencing stakeholders and senior leaders to achieve strategic business outcomes.

Required Experience:

Experience leading cloud operations, DevOps, Site Reliability Engineering (SRE), or application support teams in enterprise or financial services environments.

Strong knowledge of public cloud platforms (AWS, Azure, and/or GCP), container technologies, virtualized infrastructure, and Infrastructure as Code.

Experience managing CI/CD pipelines, automation frameworks, release management, and cloud-native deployment practices.