Director, Supply Chain Technology (Manhattan Active WMS)

Ahold Delhaize USA; Quincy (MA); Hybrid; USD 160,000 - 240,000; Full time

Job summary

Ahold Delhaize USA, a leading grocery retailer, seeks a Director of Business Systems to enable its supply chain through integrated technology. You will own end-to-end design, development, testing, and deployment of Manhattan Active WMS across all ADUSA Distribution Centers and partner with executive leadership on strategic investments.

You will lead a team of senior professionals, govern enterprise IT initiatives, and drive data alignment and interoperability to sustain growth and efficiency.

Qualifications

• Bachelor's degree in computer science, CIS or related field.
• 10+ years of experience in technology roles or equivalent.
• 5+ years guiding and onboarding team members in relevant technologies.
• Proven experience owning enterprise domains or large-scale system portfolios.
• Demonstrated ability to influence executive stakeholders and shape enterprise strategy.
• Experience leading enterprise-wide transformation initiatives and operating model changes.

Responsibilities

• Serve as the enterprise leader for business systems strategy within an assigned domain.
• Deliver critical supply chain transformation programs.
• Successfully implement Manhattan Active WMS and other strategic platforms.
• Act as a strategic advisor to executive leadership, influencing priorities and roadmaps.
• Define and own the enterprise roadmap and investment strategy across domains.
• Own end-to-end system domain performance, including architecture and scalability.
• Establish governance enabling prioritized execution across the enterprise.
• Lead enterprise-wide transformation programs affecting multiple functions and systems.
• Define the enterprise operating model and vendor ecosystem strategy.
• Ensure data strategy alignment and system interoperability across domains.

Skills

Leadership

Strategic thinking

Executive influence

Program management

Cross-functional collaboration

Education

Bachelor's degree in computer science, CIS or related

Master's degree in relevant field

Tools

Manhattan Active WMS

ERP systems

Job description

Category/Area of Expertise: IT & Technology

Job Requisition: 557776

Address: USA-MA-Quincy-10 Granite St

Store Code: IT Executive & Administration (5134404)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Director, Business Systems is responsible for enabling our supply chain from supplier to store through modern, reliable, and integrated technology solutions. The Director ensures systems not only support but fundamentally enable how the business operates, scales, and competes. This role serves as a strategic partner to executive leadership, shaping how technology enables core business capabilities and long-term growth. The Director owns end-to-end accountability for the design, development, testing and implementation of Manhattan Active Warehouse Management across all ADUSA Distribution Centers.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC and Quincy, MA.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties & Responsibilities

• Serve as the enterprise leader for business systems strategy within an assigned domain
• Deliver critical supply chain transformation programs
• Successfully implement strategic platforms and initiatives including Manhattan Active WMS
• Act as a strategic advisor to executive leadership, influencing enterprise priorities, investment decisions, and capability roadmaps
• Define and own the enterprise roadmap and investment strategy, including funding allocation across competing initiatives and domains
• Own end-to-end system domain performance, including architecture alignment, scalability, integrations, and long-term sustainability
• Establish decision-making frameworks and governance that enable consistent prioritization and execution across the enterprise
• Own enterprise governance frameworks, policies, and standards for business systems, ensuring compliance, consistency, and scalability
• Lead enterprise-wide transformation programs impacting multiple functions, systems, and operating models
• Define and implement the enterprise operating model (product/platform, funding, and organizational design)
• Own vendor ecosystem strategy, including strategic sourcing, partnerships, and optimization of enterprise spend
• Ensure enterprise-wide data strategy alignment, integration architecture, and system interoperability across domains
• Drive enterprise capability maturity, benchmarking, and innovation to enable continuous transformation
• Lead a team, including managers and senior leaders, with accountability for talent strategy
• Own full financial accountability for the business systems domain, including investment portfolio, cost optimization, and ROI realization
• Ensure enterprise resilience, risk management, and business continuity across systems and platforms
• Define and track enterprise-level KPIs tied to business capability performance, value realization, and strategic outcomes
• Represent business systems in executive forums, driving alignment on enterprise priorities and transformation initiatives

Qualifications

• Bachelor's degree in computer science, CIS or related (or equivalent related work experience)
• 10+ years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity.
• 5+ years of experience directly responsible for managing, guiding, training and onboarding team members in relevant technologies, capabilities or skills.
• Proven experience owning enterprise domains or large-scale system portfolios with cross-functional impact
• Demonstrated ability to influence executive stakeholders and shape enterprise strategy
• Proven track record leading enterprise-wide transformation initiatives and operating model changes
• Strong financial acumen with accountability for investment strategy, portfolio management, and ROI delivery
• Executive-level presence with ability to influence and communicate at board/executive levels
• Ability to lead in highly complex, ambiguous environments with enterprise-wide impact and accountability

Preferred Qualifications

• Master's degree in relevant field of study
• Additional trainings or certifications in relevant field of study
• Agile/product experience
• Deep experience across multiple enterprise platforms and integration ecosystems
• Experience defining enterprise data and analytics strategies tied to business capabilities
• Experience in retail or grocery

ME/NC/PA/SC Salary Range: $139,120 - $208,680

IL/MA/MD/NY Salary Range: $160,000-$240,000

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.