Director, Supply Chain Management

Samsung Electronics America; Plano (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee purchase program

Tuition assistance

Paid time off

Wellness incentives

Job summary

Samsung Electronics America, Inc.—SCM Director, Demand Management—leads strategic forecast activities to minimize opportunity loss and cost across the supply chain. The role drives mid- and long-term demand planning, optimizes inventory for distribution, and collaborates with sales subsidiaries to guide strategic decisions.

As leader of the demand management function, you will oversee key materials planning, model lifecycle, and ensure robust supply alignment for new products and EOP phases

Qualifications

• Bachelor’s degree required with 12+ years in Planning/Forecasting.
• Strong analytical and communication capabilities.
• Ability to work independently and manage multiple demands.
• Customer oriented with good judgment and collaborative problem solving.
• Proficient in MS Excel, Outlook, and Office Suite.

Responsibilities

• Minimize sales opportunity loss and cost by strategic demand forecasting.
• Improve demand operation levels across subsidiaries through governed processes.
• Manage mid- and long-term demand planning to optimize inventory for distribution.
• Lead a professional team and mentor other members; oversee budget and HR considerations.

Skills

Demand forecasting

Analytical skills

Communication skills

Independent work

Team leadership

Prioritization

Deadline management

Attention to detail

Excel/Office proficiency

Education

Bachelor’s degree

Job description

Position Summary

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

SCM Director – Demand Management

This role is responsible for minimizing sales opportunity loss and cost in supply chain by operating strategic supply forecast considering the lead time based on market demand analysis. In addition, this role will improve demand operation level of sales subsidiaries by complying with rules and processes of supply management and maintaining optimal inventory for distribution. This role will also be in charge of maximizing SCM operation efficiency by building mid and long term demands.

Roles & Responsibility

• [Market demand analysis] Performs market demand analysis for each segment and model group by analyzing factors (economic trend, marketing plan, launch of competitive product, etc.) which influence market.
• [Operation by securing supply quantity of key materials] Performs selecting key materials and operating them in the system to stabilize supply for mass production of new models.
• [Demand management of sales subsidiaries] Performs discussion on demand quantity with the related sales subsidiaries and plans the guide for strategic decision making of the business unit.
• [Launch of new model and EOP (End of Production) management] Prepares strategy operating 4 cycles of period (introduction, growth, maturity, and decline) from new model launch to EOP.
• [Optimal inventory operation] Performs establishing sale & supply plan for surplus and shortage of inventory to maintain optimal inventory level for distribution in the market and sales subsidiaries.
• [Mid- and long-term resource management planning] Participates in establishing Mid- and long-term resource management planning for preparing long term delivery materials and facilities by discussing the demand for mid- and long-term period (4 to 6 months) in advance.
• Leads team of professionals with limited control over budget spending or HR management such as recruiting or dismissal and supervises mentoring and coaching for team members
• Acts independently to determine methods and procedures on new or special assignments

Required Skills And Attributes

• Bachelor’s Degree - Minimum of 12+ years of experience in Planning/Forecasting
• Strong analytical & communication skills
• Ability to work independently & manage multiple competing demands
• Customer Oriented
• Strong Judgement
• Participative & collaborates to solve problems
• Ability to work in a high-demand environment & prioritize
• Meet deadlines under pressure
• Analytical, attention to detail and accuracy
• High proficiency in Microsoft Excel, Outlook, and Office Suite

Key Measures

• Forecast Accuracy – Sell In Orders and Sell out Sales
• Inventory Weeks of Supply
• Customer In Stock

Skills And Qualifications

• Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more.
• In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.