Director, Supply Chain Management

thyssenkrupp Bilstein of America Inc; Hamilton (OH); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

401K matching program

Paid time off

Health, Dental & Vision Coverage

Tuition reimbursement

Gym reimbursement

Company-paid short-term disability and

life insurance

Employee Assistance Program

Discounted Bilstein products

Job summary

thyssenkrupp Bilstein of America, Inc. in Hamilton, Ohio seeks a Director of Supply Chain Management to lead end-to-end planning, material management, and logistics.

You will join the plant leadership team to develop and execute a clear supply chain strategy, improving customer satisfaction, operational performance and cost efficiency. The role requires building a high-performing organization, driving continuous improvement, digitalization, and data-driven decision-making in alignment with plant

Qualifications

• Bachelor’s degree in Supply Chain Management, Business Management, Operations Management or related field.
• At least five years of experience in a comparable supply chain position within automotive manufacturing.
• Proven leadership experience in a manufacturing environment with cross-functional teams.
• Strong expertise in demand and production planning, material management, inventory optimization, and customer delivery.
• Hands-on experience in internal warehouse operations, shop floor logistics and transportation.
• Experience managing customer relationships and supply chain recovery plans.
• Proficiency in SAP and ERP system improvements; familiarity with TMS.
• Proven ability to manage budgets, reduce costs and improve KPIs via data-driven decisions.

Responsibilities

• Lead demand, production, capacity and material planning to align customer needs with plant resources.
• Drive S&OP to balance delivery, efficiency, inventory and working capital.
• Oversee customer communications, delivery commitments and escalations.
• Proactively manage supply risks and disruptions with cross-functional teams.

Skills

Demand planning

Production planning

Material management

Inventory optimization

Customer delivery

Shop floor logistics

Transportation

SAP

ERP systems

Education

Bachelor’s degree in Supply Chain Management

Tools

SAP

ERP systems

Transportation management systems

Job description

thyssenkrupp Bilstein of America, Inc. is a world class manufacturer of suspension solutions headquartered in Hamilton, Ohio USA. thyssenkrupp Bilstein of America supplies products to a wide range of Original Equipment Automotive Manufacturers as well as Aftermarket and Motorsports customers. Our Aftermarket operations are based out of Poway, CA and our Motorsports operations are based out of Mooresville, NC.

For decades, the name BILSTEIN has been synonymous with high tech in suspension design, driving comfort, and safety. In order to expand this position BILSTEIN became a division of thyssenkrupp Technologies AG in 1988, and a wholly owned subsidiary in 2005. This partnership has enabled us to continue the BILSTEIN tradition of excellence.

The Director, Supply Chain Management will lead the plant’s end-to-end supply chain, including demand and production planning, material management, customer delivery, internal warehouse operations, shop floor logistics and transportation. As a member of the plant leadership team, develop and execute a clear supply chain strategy that improves customer satisfaction, operational performance and cost efficiency. Build a high-performing organization and drive continuous improvement, digitalization and data-driven decision-making in alignment with Plant Management, AVP Supply Chain North America and the BU Head of SCM & Logistics.

Supply Chain Strategy and Performance

• Represent Supply Chain Management in the plant leadership team and develop a shared vision and strategy with department leaders, aligned with plant and business unit objectives.
• Set goals in coordination with plant management and other functional heads. Regularly review performance and initiate corrective actions within delegated authority whenever targets are at risk.
• Drive structural improvements across all plant supply chain functions, strengthen cross-functional collaboration and implement common business processes and best practices.

Planning and Customer Management

• Lead demand, production, capacity and material planning, aligning customer requirements with supplier capabilities and plant resources.
• Drive the plant’s sales and operations planning process to balance customer delivery, production efficiency, inventory and working capital.
• Oversee supply-chain-related customer communication, delivery commitments and escalations. Lead cross-functional recovery plans and ensure timely, transparent communication.
• Proactively manage supply risks, material shortages and delivery disruptions together with Purchasing, Production, Quality, Sales and suppliers.

Financial Management and Operational Execution

• Own and improve the plant’s supply chain KPIs: Days Inventory Outstanding (DIO), Customer Delivery Performance, premium freight (special freight), transportation costs, warehouse costs and personnel costs.
• Develop and manage budgets and forecasts with department leaders and Finance. Deliver measurable cost savings while maintaining customer service, safety and operational stability.
• Lead internal warehouse operations and shop floor logistics, including receiving, storage, inventory accuracy, internal material flow, production line replenishment and finished goods handling. Ensure safe, efficient and reliable material supply to production through close coordination with Production and Planning.
• Oversee inbound and outbound transportation. Optimize packaging, freight consolidation, carrier performance and transportation costs.
• Manage transportation and warehouse service providers, including service levels, contract negotiations and cost control, in alignment with Purchasing and business unit standards.
• Ensure supply chain operations comply with applicable trade, customs, transportation and safety requirements.

Leadership, Systems and Continuous Improvement

• Lead, coach and develop the supply chain organization, with emphasis on strengthening managers’ leadership skills, employee engagement, accountability and succession planning.
• Drive implementation, adoption and continuous improvement of SAP, mobilizing local key users and coordinating support from the regional and BU SCX team.
• Advance digitalization, data quality and analytics to improve planning accuracy, operational transparency and decision-making.
• Apply Lean principles, structured problem-solving and change management to eliminate waste, resolve root causes and sustain improvements.

Qualifications & Experience:

• Bachelor’s degree in Supply Chain Management, Business Management, Operations Management or other related field.
• At least five years of experience in a comparable supply chain management position within the automotive industry.
• Proven leadership experience in a manufacturing environment, including leading cross-functional teams and developing managers or team leaders.
• Strong expertise in demand and production planning, material management, inventory optimization and customer delivery, supported by hands‑on experience in internal warehouse operations, shop floor logistics and transportation.
• Demonstrated experience managing customer relationships, delivery escalations and supply chain recovery plans.
• Proficiency in SAP and experience implementing or improving ERP systems; familiarity with transportation management systems.
• Proven ability to manage budgets, reduce costs and improve supply chain KPIs through analytical, data‑driven decision‑making.
• Strong Lean, continuous improvement, project management and change management capabilities.
• Excellent communication, negotiation and stakeholder management skills, with the ability to influence across plant and business unit functions.
• Ability to prioritize effectively and lead decisively in a fast‑paced automotive manufacturing environment.

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bilstein has great benefits to offer!

• A state‑of‑the‑art OE manufacturing plant with a strong focus on safety and cleanliness.
• Multiple competitive Health, Dental & Vision Coverage options.
• 401K matching program.
• Paid time off + 13 paid holidays.
• Paid volunteer hours.
• Tuition reimbursement program.
• Gym reimbursement.
• Company‑paid short‑term disability and life insurance.
• Internal growth opportunities.
• Employee Assistance Program (EAP).
• Discounted BILSTEIN products.