Director, Student Accessibility Services

Brown University; Providence (RI); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Brown University seeks a Director of Student Accessibility Services to lead a busy, campus-wide accessibility program. You will guide policy, oversee data management modernization, and partner with faculty and staff to ensure compliant, equitable student experiences across undergraduate, graduate, and medical programs.

The role requires deep knowledge of the ADA/Section 504, extensive supervisory experience, and a focus on data-driven process improvement within a vibrant, diverse university

Qualifications

• Master’s degree required in a relevant field.
• 7+ years of supervisory and management experience.
• 5+ years working with postsecondary students with disabilities.
• Deep knowledge of Section 504, ADA and related laws.
• Experience with disability data collection, reporting and databases.
• Ability to translate regulations into university protocols.

Responsibilities

• Provide leadership for a broadly collaborative department serving 10k+ students.
• Modernize SAS data management and systems administration.
• Oversee data tools to improve integrity and streamline processes.
• Develop evidence-based policies and compliance protocols.

Skills

Supervisory experience

Policy interpretation

Disability services knowledge

Data management

Effective communication

Cross-cultural competency

Education

Master’s degree in Rehabilitation counseling, Disability Services, Higher education, Educational Psychology or related discipline

Tools

Disability database systems

Data management tools

Assistive technologies

Job description

Job Description

Student Accessibility Services (SAS) at Brown University is responsible for the provision of disability services for all students in the University’s undergraduate, graduate, and medical programs. SAS partners closely with students to identify and implement accommodations that allow for their full participation in Brown’s rigorous academic and vibrant university community. As the Director of Student Accessibility Services (SAS) within the Division of Campus Life, Brown’s leader in this highly visible role is responsible for ensuring that all aspects of the student experience are accessible, equitable, and inclusive.

The Director provides leadership and vision for a broadly collaborative department that serves a diverse student population of over 10,000 students and collaborates with hundreds of faculty and staff regarding curricular and environmental accessibility.

The Director must be exceedingly well‑versed in national trends, Section 504, the ADA, and other federal and state requirements pertaining to student accessibility.

A primary focus of this role is the modernization of SAS data management and systems administration.

The Director oversees the implementation and maintenance of updated data management tools to improve data integrity and streamline the interactive process, thereby enhancing the student experience.

By centralizing data systems and utilizing quantitative metrics, the Director is responsible for reducing delays between initial requests and final determinations, ensuring timely care and mitigating institutional risk.

Through careful stewardship of SAS resources and staff, the Director leads continuous improvement efforts and develops evidence‑based policies and protocols that document the University’s excellence in meeting regulatory and compliance obligations.

Job Qualifications

• Master’s degree in Rehabilitation counseling, Disability Services, Higher education, Educational Psychology or a related discipline is required.
• At least 7 years of demonstrated supervisory and management experience in a highly volume, highly‑engaged department.
• Minimum of 5 years of experience working with postsecondary students with disabilities in a higher education or similar setting.
• Deep knowledge of Section 504, the ADA, and the Fair Housing Act as well as pertinent federal, state, and local laws.
• Proven facility with administrative data collection, summation, and reporting. Experience managing disability‑specific database systems and familiarity with an array of assistive technologies.
• Strong policy‑related expertise, including the ability to draft, interpret, and implement complex institutional policies.
• Must demonstrate the skill to translate federal/state regulations into clear, actionable University protocols and provide high‑level interpretation for faculty and senior leadership.
• Exceptional communication skills with the ability to exercise a high degree of discretion, diplomacy, and sophisticated problem‑solving.
• Demonstrated commitment to success in a vibrant multicultural environment with a critical understanding of social justice issues in both student and workplace settings.
• Experience in fiscal management and the oversight of multifaceted operational services (e.g., accessible transportation, vendor coordination).
• Experienced, sophisticated and sensitive problem solving capability.

Background Check: All offers of employment are contingent upon a successful criminal background check and education verification satisfactory to Brown.

Job Posting Title

Director, Student Accessibility Services

Department

AVP Dean of Students

Grade

Grade 12

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Scheduled Weekly Hours

37.5

Position Work Location

Hybrid

Submission Guidelines: The designated Position Work Location for each position determines the approved modality of work. Positions are classified based on the operational and business needs of the department and may be designated as on‑site, hybrid, or remote. Employees with a designated position work location as remote must reside and perform their work in a state where Brown University is registered to do business. Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C.

This position is not eligible for visa sponsorship.

Still Have Questions?

If you have any questions you may contact [e-mail].

Brown is an E-Verify Employer.

Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.