Director, Strategy & Operations – New Business

DoorDash; Chicago (IL); On-site; USD 197,200 - 290,000; Full time

Benefits offered by this job

401(k) with employer match

Paid parental leave (16 weeks)

Medical, dental, and vision benefits

11 paid holidays

Job summary

DoorDash is seeking a senior leader to own end-to-end strategy and operational execution across our newest and most ambitious emerging business lines. This hands-on role requires working with R&D, product, finance, marketing, and business development to translate ambitious goals into high-impact results, reporting to the VP of New Business Strategy & Operations.

You will drive the development and scaling of new opportunities, leveraging AI as a multiplier and leading a fast-paced, high-ambition

Qualifications

• 10+ years of relevant experience, ideally with startup and/or founder experience.
• AI-native problem solver – early adopter of AI tools to create clarity and focus in complex problem spaces.
• Proven track record of driving significant, company-wide impact.
• Bias to action and agility – you move quickly in a fast-paced environment.
• Clarity of thought – you can articulate a clear vision to cross-functional partners.
• Skilled executive management and communication, especially with senior leaders.
• Strong leadership to build and scale a world-class organization.

Responsibilities

• Lead frontier efforts across emerging business lines from strategy to execution.
• Own end-to-end strategy and operational execution to scale ideas.
• Collaborate cross-functionally with R&D, product, finance, marketing, and business development.
• Report into the VP of New Business Strategy & Operations.

Job description

About The Team

The New Business Strategy & Operations team is on the frontlines of DoorDash’s growth, helping identify and accelerate new opportunities to scale. We are a team of owners, responsible for taking on and solving critical problems as they arise, and pushing the business forward into new frontiers.

About The Role

You will lead frontier efforts across some of our newest and most ambitious emerging business lines. In this role, you will own end-to-end strategy and operational execution, helping take ideas from our R&D and 0-to-1 teams and scale them across the DoorDash ecosystem. This is a hands‑on, individual‑contributor role and no problem is too big or small to roll up your sleeves and jump into. You will work cross-functionally with R&D, product, finance, marketing, and business development teams to turn ambitious goals into high-impact results. You will report into the VP of New Business Strategy & Operations.

You're Excited About This Opportunity Because You Will

• Invent the future of local commerce.
• Own new business opportunities from 0-to-1 and 1-to-100.
• Drive “visible from space” impact that takes DoorDash to new heights.
• Operate as a hands‑on owner leveraging AI as a force multiplier.
• Work with a team of all-star operators.
• Partner closely with cross‑functional teams and external partners to bring new businesses to market.
• Identify and solve the highest-leverage new problems to grow DoorDash.

We're Excited About You Because

• 10+ years of relevant experience, ideally with startup and/or founder experience.
• AI-native problem solver – you’re an early, heavy adopter of AI tools and use them to create clarity and focus in complex and ambiguous problem spaces.
• Track record of impact – you’ve been in the trenches and have a proven track record of driving significant, company-wide impact.
• Bias to action and agility – you move quickly and thrive in a fast‑paced environment. No job is beneath you and you lead from the front.
• Clarity of thought – you can articulate a clear vision to cross‑functional partners.
• Skilled executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders.
• Strong leadership and maturity to build (attract, hire, retain) and scale a world‑class organization.

We expect this position to be filled by 8/24/26.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

Paid Time Off Details

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado: $197,200—$290,000 USD.

Statement of Non-Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.