Director, Strategic Vendor Management

Ladders; Boston (MA); On-site; USD 220,000 - 250,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life and disability insurance

Retirement & Savings Plan

Emergency back-up child and adult care

Paid vacation, sick time off, anda0H0

Professional development and career0-

Job summary

Ladders in Boston seeks a Director of Strategic Vendor Management to lead the vendor portfolio supporting core operations in the Legal & Accounting space. The role drives vendor strategy, performance oversight, and risk management in collaboration with executive leadership.

Location is Boston, MA with US-based candidates only; visa sponsorship is not available. Compensation ranges from $220,000 to $250,000 annually, with benefits including health/dental/vision, retirement plans, and more.

Qualifications

• 10+ years of vendor management and procurement experience.
• Experience in law or financial services preferred.
• Proven ability to lead complex vendor relationships.

Responsibilities

• Serve as executive relationship owner for key vendors.
• Develop long-term vendor strategies and performance roadmaps.
• Establish vendor scorecards and manage performance KPIs.
• Lead quarterly business reviews to assess vendor performance.
• Act as senior escalation point for vendor service issues.
• Oversee vendor onboarding, procurement governance, and risk management activities.
• Monitor travel vendor relationships and strategic program development.

Skills

Vendor management

Procurement

Executive communication

Governance frameworks

Budget oversight

Stakeholder management

Leadership

Education

Bachelor's degree

Advanced degree

Job description

For our client, we are seeking a Director, Strategic Vendor Management to join the team of a leader in the Legal & Accounting space.

This leader will oversee strategic vendor relationships and govern a portfolio of critical external partners that support core business operations. The role will drive vendor strategy, performance oversight, and risk management while partnering closely with internal stakeholders and executive leadership. This position is well suited for a procurement-focused operations leader who can strengthen service delivery, enhance accountability, and improve outcomes across key vendor programs.

Location: Boston, MA - US based candidates only, no visa sponsorship available

Compensation: $220,000 – $250,000 annually

Responsibilities

• Serve as executive relationship owner for key vendors
• Develop long-term vendor strategies and performance roadmaps
• Establish vendor scorecards and manage performance KPIs
• Lead quarterly business reviews to assess vendor performance
• Act as senior escalation point for vendor service issues
• Oversee vendor onboarding, procurement governance, and risk management activities
• Monitor travel vendor relationships and strategic program development

Qualifications

• Bachelor's degree required; advanced degree a plus
• 10+ years of experience in vendor management and procurement
• Experience in law or financial services preferred
• Proven ability to lead complex vendor relationships
• Strong skills in developing vendor strategies and governance frameworks
• Experience with budget management and financial performance oversight
• Excellent executive communication and relationship management skills

Benefits

• Health, dental, and vision insurance
• Life and disability insurance
• Retirement & Savings Plan
• Emergency back-up child and adult care
• Paid vacation, sick time off, and holidays
• Professional development and career advancement opportunities

Our client is an equal opportunity employer.