Director, Strategic Sales - AMER

Talon.One; Boston (MA); Remote; USD 375,000 - 425,000; Full time

Benefits offered by this job

Adyen+ cash benefit

Unlimited PTO

Health coverage

401(k) match

FSA commuter

Job summary

Talon.One, an Adyen company, is a leading incentives engine used by top brands to unify loyalty, promotions, and offer management at enterprise scale. This remote role focuses on leading the Strategic Accounts business across the Americas, driving loyalty growth in Retail and QSR segments.

You will manage a team, shepherd complex deals, and align sales with product and marketing to accelerate growth. You will report to the VP of Sales, AMER, and coordinate with cross-functional leaders across

Qualifications

• 10+ years in enterprise SaaS go-to-market and selling complex deals.
• 5+ years directly managing sales teams and revenue targets.
• Proven ownership of enterprise/strategic/key account relationships.
• Expert in MEDDPICC, Sandler, Challenger, or Force Management methodologies.
• Experience navigating multi-stakeholder deals with senior buyers.
• Ability to coach tenured reps to higher performance.
• Experience using modern sales tools and AI to scale processes.

Responsibilities

• Own and deliver on revenue targets for the Strategic Accounts book across AMER.
• Build and grow an existing team of Strategic Account Executives; recruit and onboard.
• Coach reps through complex multi-stakeholder deals and maintain momentum.
• Design repeatable processes for pipeline generation, forecasting, and deal mgmt.
• Generate net-new demand and pipeline within Retail and QSR loyalty segments.
• Partner with marketing, customer success, and product to deepen relationships.
• Represent market voice internally to shape product and GTM priorities.
• Report consistently against revenue, pipeline, and forecast metrics.

Skills

Enterprise SaaS go-to-market

Sales leadership

Multi-stakeholder selling

Key/Strategic account management

AI-enabled sales processes

Coaching tenured reps

Effective pipeline management

Strong negotiation skills

Tools

CRM software

Job description

Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.

Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.

ABOUT THE ROLE:

Lead Talon.One's Strategic Accounts business across the Americas, driving our loyalty growth strategy within the Retail and QSR segments. This is a senior leadership role built for someone who thrives on long, multi-stakeholder sales cycles and knows how to keep deals moving without losing momentum.

This is a remote role; we prefer candidates within commuting distance of Chicago, Boston or New York City, and you should be comfortable working Eastern or Central time zone hours. This role also requires occasional domestic and international travel (<50% of the time).

ABOUT THE TEAM:

Reporting to the VP Sales, AMER, you'll lead our Strategic Accounts team, three Strategic Account Executives today with approved headcount to grow. This team drives loyalty growth across Retail and QSR, two of Talon.One's highest-priority segments, and your success here will be a direct catalyst for continued growth across the broader Adyen organization in North America.

ONCE YOU ARE HERE YOU WILL:

• Own and deliver on revenue targets for the Strategic Accounts book across AMER
• Build & grow an existing team of Strategic Account Executives, recruiting and onboarding new talent
• Coach a team of tenured reps through complex, multi-stakeholder deals, sharpening how they navigate decision-makers and sustain momentum over long cycles
• Design repeatable processes for pipeline generation, forecasting, and deal management, including how the team uses modern sales tools and AI to work at scale
• Generate net-new demand and pipeline within the Retail and QSR loyalty segments
• Partner closely with marketing, customer success, and product to deepen relationships with our most strategic customers
• Represent the voice of the market internally, shaping product and go-to-market priorities
• Report consistently against revenue, pipeline, and forecast accuracy metrics

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 10+ years of enterprise SaaS go-to-market experience, including 5+ years directly managing sales teams
• Proven track record of owning enterprise, strategic, or key account relationships, not just general enterprise sales
• Deep expertise in at least one major sales methodology such as MEDDPICC, Sandler, Challenger, or Force Management, with working fluency across others
• History of navigating complex, multi-stakeholder sales processes and building genuine, relationship-based trust with senior buyers
• Proof that you can sustain velocity and momentum through long, consultative sales cycles
• Ability to coach tenured, high-performing reps to a higher level, not just ramp new hires
• Use of modern sales tools and AI to build processes that scale, rather than relying on individual effort

WHAT'S IN IT FOR YOU:

• Adyen+, a significant monthly cash benefit to spend on whatever matters most to you and your wellbeing
• Flexible, unlimited paid time off and 11 public holidays every year
• Medical, dental and vision coverage: we pay 100% of the base plan cost for you and 90% for your dependents
• Build your savings with our 401(k) plan, including a 50% company match on up to 6% of your compensation
• Pre-tax FSA and commuter benefit accounts for transit and healthcare expenses
• 16 weeks of paid parental leave for birthing parents, plus 4 weeks unpaid, and 8 weeks of paid leave for non-birthing parents
• 100% company-paid life insurance of 2x your salary (up to $525k), short- and long-term disability coverage at 60% of pay, and full pay during FMLA leave through an Adyen top-off
• Annual all-company gathering at Adyen’s headquarters in Amsterdam, plus regional team events throughout the year
• Opportunity to connect in person at Adyen offices across 29 locations worldwide

The estimated total compensation for this role is $375,000 - $425,000, though actual compensation may vary depending on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time.