Director Strategic Growth Operations

Elwyn; Media (Delaware County); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Earned wage access

On-demand pay

Tuition reimbursement

Career advancement

Flexible schedules

Retirement plan

Job summary

Elwyn seeks a Director of Strategic Growth Operations to report to the Vice-President for Marketing and Growth and drive expansion across service lines. The role builds relationships with funders, stakeholders and providers to develop and execute growth strategies, including RFPs and affiliations.

The Director collaborates with service lines and cross-functional teams to identify organic growth opportunities, oversee start-up efforts, and ensure compliant proposals, negotiations and submissions

Qualifications

• Bachelor's degree required; master's preferred.
• Minimum five years in nonprofit/healthcare leadership.
• Experience with I/DD, Behavioral Health, or children's education.
• Extensive relations with providers and funders in Elwyn's areas.
• Proven success in responding to RFPs and proposals.

Responsibilities

• Support strategic growth operations with VP and service line leader for assigned areas.
• Identify acquisition or affiliation targets per Elwyn's Strategic Plan.
• Lead market research and outreach for external growth opportunities.
• Lead large segments of work related to acquisition/affiliation exploration including due diligence, integration planning, etc.
• Build long-term relationships with funders and stakeholders, especially government, to achieve goals.
• Develop and maintain relationships with local, state, and federal agencies and providers.

Skills

Nonprofit leadership

RFP responses

Business development

Stakeholder relations

Healthcare knowledge

Education

Bachelor's degree

Master's degree preferred

Job description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Job Description

The Director Strategic Growth Operations reports directly to the Vice-President for Marketing and Growth and serves as a key leader in Elwyn's growth objectives. The Director works across assigned lines of business to build relationships with funders, stakeholders and other provider and community organizations to develop and execute successful strategies to grow the assigned service line(s).

The Director will work with the service lines and independently to identify organic growth opportunities within assigned areas. These opportunities may include the oversight of RFP development and submission, proposal presentation and defense and partnering with the service line on start up efforts ensuring compliance with the proposal. The Director will also work in assigned service lines to identify, research or outreach for both contract expansion or maintenance and affiliation and acquisition opportunities for Elwyn. The Director will liaise between stakeholders and cross-functional internal teams to ensure the timely and successful contract submission, presentation and negotiations.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supports strategic growth operations, in partnership with the Vice President for Marketing and Growth and Service line leader for assigned areas of responsibility
• Identifies potential acquisition or affiliation targets in accordance with Elwyn's Strategic Plan
• Participate as a key leader on Elwyn's Growth work team
• Conducts market research, develops outreach strategies and provides overall support for external growth opportunities
• Leads large segments of work related to acquisition / affiliation exploration including due diligence, team readiness reviews, integration planning, etc.
• Partner with Senior Director of Business Development and Admissions, and service line management, in building long-term relationships with funders and stakeholders, particularly government, to achieve admission, discharge, transition, and growth goals
• Actively engages/educates community stakeholder relationships increasing brand awareness.
• Establishes and maintains relationships with local, state, and federal agencies, funders and providers. Collaborate with finance and other stakeholder team(s) to build a proforma and proposal that would support decision-making process when evaluating potential growth opportunities
• Develops a trusted support relationship with assigned service line leaders, Elwyn leadership team, partners in revenue cycle, funders, providers, and community organizations
• Responsible for building new funding relationships and providing exceptional representation of the Service Line(s) on a day-to-day basis
• Leads the development of RFP responses for assigned business area including stakeholder engagement, deadline management and submission approval in accordance with Elwyn’s Strategic Plan and process guidelines
• Forecasts and tracks key metrics monitoring service line status, growth opportunities in a continuum of care
• Develop implementation plans or timelines, including risk mitigation strategies, for priority projects, including resource needs and partnerships. Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations, etc.
• Monitors and analyzes usage of assigned service line services by funders and providers across multiple demographic categories
• Liaises between the funders and providers and internal program teams
• Travel as needed
• Perform other duties as necessary

QUALIFICATIONS

• Bachelor's Degree in area of relevant specialty; Master's preferred
• Minimum of five (5) years working in non profit, health care leadership
• Experience leading and/or working with a variety of I/DD, Behavioral Health and or Children's Education programs and practices
• Extensive existing relationships with providers, funders, community organizations in Elwyn's areas of operation
• Extensive experience in responding to RFPs and developing business development proposals

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.

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