Director, Strategic Accounts

Navitus Health Solutions; Madison (WI); Remote; USD 90,000 - 120,000; Full time

Job summary

A healthcare services organization is seeking a Director, Strategic Accounts to lead strategic relationships with clients in the healthcare sector. The successful candidate will manage account management teams, ensure compliance with regulations, and execute growth strategies. This is a remote position within the U.S. Candidates should have a relevant Bachelor's degree and substantial experience in healthcare operations and client services.

Benefits

Top of the industry benefits for Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

401K company match of up to 5%

Referral Bonus Program - up to $750

Qualifications

• 8 years of experience in strategic account management, healthcare operations, or client services.
• 3 years in a leadership or supervisory role.
• Ability to interact cooperatively with team members.

Responsibilities

• Lead strategic account management across healthcare clients.
• Develop and execute growth strategies.
• Oversee proposal and implementation processes.
• Maintain compliance with regulations and policies.
• Facilitate executive-level client meetings.

Skills

Strategic account management

Healthcare operations

Client services

Leadership

Education

Bachelor's degree in Healthcare Administration, Business, or Pharmacy

Job description

Job Title

Director, Strategic Accounts

Overview

Due to growth, we are adding a Director, Strategic Accounts to our Lumicera Administration department.

The Director, Strategic Accounts is responsible for leading and managing high-impact relationships across health systems and specialty pharmacy clients. This role drives strategic growth, ensures client satisfaction, and oversees the implementation of value-based initiatives. The Director collaborates with cross-functional teams to align services with client goals, regulatory standards, and organizational objectives. This position plays a critical role in fostering innovation, operational excellence, and long-term partnership success.

Responsibilities

How do I make an impact on my team?

• Lead strategic account management or partnership development across health systems and specialty pharmacy clients
• Develop and execute growth strategies aligned with organizational goals and market opportunities
• Oversee proposal, RFP, and implementation processes for new clients and programs
• Supervise teams responsible for account management, clinical support, and operational delivery
• Maintain compliance with federal, state, and local regulations, as well as internal policies
• Facilitate executive-level client meetings, strategic planning sessions, and business reviews
• Monitor and report on key performance indicators (KPIs), financial metrics, and client outcomes
• Support budgeting, forecasting, and procurement planning for specialty pharmaceutical products
• Represent the organization in client engagements, conferences, and industry events
• Other duties as assigned

Qualifications

What our team expects from you?

• Bachelor's degree, preferably in Healthcare Administration, Business, Pharmacy, or equivalent work experience, required
• 8 years of experience in strategic account management, healthcare operations, or client services required
• 3 years in a leadership or supervisory role required
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Lumicera?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program - up to $750!

Location

Remote, US

Lumicera is an equal opportunity employer and welcomes applications from diverse candidates.