Director, Specialty Pharmacy Fulfillment Operations

Lumicera; Oklahoma City (OK); Remoto; USD 140.000 - 190.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Dental, Vision insurance

Paid time off

Parental leave

Holidays

401K match

Adoption assistance

FSA

Educational assistance

Referral bonus

Descrizione del lavoro

Lumicera Health Services seeks a Director, Fulfillment Operations to lead the vision and delivery of nationwide pharmacy fulfillment across multiple sites, including inventory, cold chain, dispensing, and shipping. This role ensures compliant, safe, and efficient operations with strong cross-functional collaboration.

Reporting to the Vice President of Operations, you will redesign processes, oversee staffing and training, partner with IT to optimize systems, and drive continuous improvements

Competenze

• ACPE-accredited School of Pharmacy with a B.S. Pharmacy or Pharm.D and current, unrestricted license required.
• Current, unrestricted pharmacist licensure in state of residence or ability to gain reciprocity within 4 months.
• Minimum of five years as a licensed pharmacist preferred.
• 4–5 years’ experience in specialty pharmacy preferred.
• Previous supervisory experience preferred.
• Managed care and/or PBM experience preferred.
• Participate in, adhere to, and support compliance program objectives.
• Ability to interact cooperatively and respectfully with others.

Mansioni

• Direct and oversee Pharmacy capacity, new locations, and pharmacy redesign.
• Manage Patient Services and Specialty Programs staffing and workflows with forecasting input.
• Collaborate with IT leadership to ensure systems support fulfillment operations and reporting capabilities.
• Develop strategic plans for infrastructure to accommodate growth and new services.
• Drive continuous operational improvements to enhance patient care and customer experience.
• Collaborate with leaders to optimize processes for safety and efficiency.
• Monitor and report pharmacy service KPIs to leadership and stakeholders.
• Contribute to Quality Improvement Projects and governance committees.
• Investigate and present business cases for new technology or processes.
• Develop and supervise an efficient, cost-effective fulfillment strategy across sites.

Conoscenze

Pharmacist license

Pharmacy operations

Leadership

Forecasting

Compliance

PBM experience

Formazione

Pharmacy degree (B.S. or Pharm.D.)

Descrizione del lavoro

Overview

Join Lumicera Health Services to lead the future of mail order pharmacy fulfillment- driving precision, scale, and innovation across a rapidly growing, multi-site pharmacy operation.

Under general direction of the Vice President, Operations at Lumicera Health Services, the Director, Fulfillment Operations is responsible for directing the vision, strategy, and delivery of Lumicera and Lumicera partner pharmacy fulfillment operations. The Director is responsible for creating compliant, safe, and efficient fulfillment operations including inventory management, cold chain management, prescription dispensing and final verification, shipping, and service delivery. The Director is responsible for development of an effective cross-functional department through organization design, process improvements, and cross training. Additionally, the Director must ensure appropriate staffing and training is provided to support operational redundancy and business continuity while optimizing the staffing model.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

• Conduct operational redesign and develop and execute business strategies that increase service levels, operational capabilities, and efficiencies. Including oversight of pharmacy capacity, new pharmacy locations, and pharmacy redesign
• Direct and oversee Patient Services and Specialty Programs staffing requirements by analyzing trends, developing forecasts, researching business requirements, and analyzing workflows, in conjunction with WFM function
• Collaborate with IT leadership to ensure necessary systems and applications are in place to support fulfillment operations and that all operational systems are continuously evaluated for proper operation, efficiency, and tracking/reporting capabilities
• Develop and implement strategic plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives and new service offerings of the organization
• Develop and implement continuous operational improvements focused on enhancing the level of patient care while optimizing the customer experience
• Collaborate with leaders from across the organization to optimize processes to improve efficiency, safety, and patient experience.
• Ongoing monitoring, evaluation, and reporting of pharmacy service KPIs to other Pharmacy Managers and Executive Leaders
• Assist in the creation and reporting of ongoing Quality Improvement Projects, as well as actively participating and contributing to the Quality Oversight Review Committee
• Investigate, present, and create business cases around new technology solutions and/or processes to aid in either more efficient pharmacy fulfillment operations or enhanced patient experience
• Develop and oversee an efficient, cost effective, safe, and patient-centric fulfillment strategy across all fulfillment locations, encompassing fulfillment process, packaging, shipping, and service delivery and recovery
• Other duties as assigned

Qualifications

What our team expects from you?

• Graduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or Pharm.D, degree with current, unrestricted license required
• Current, unrestricted licensure as a Registered Pharmacist in the state of residence, or the ability to gain reciprocity within 4 months.
• Minimum of five years as a licensed pharmacist preferred
• 4 – 5 years’ experience in specialty pharmacy preferred
• Previous supervisory experience preferred
• Managed care and/or PBM experience preferred
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Lumicera?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!

#LI-Remote

Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.

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