Director - Solution & Process Governance

Iberdrola SA; Boston (MA); On-site; USD 170,000 - 213,000; Full time

Benefits offered by this job

Competitive benefits and growth opportunities

Generous performance‐based bonuses

12% 401(k) match

Comprehensive health, dental, and vision insurance

Tuition reimbursement

Professional development and clear career‐advancement pathways

Job summary

Iberdrola SA is looking for a Director of Solution & Process Governance to lead enterprise alignment of business processes in Boston, MA. This role involves overseeing the S/4HANA transformation across seven companies, focusing on standardizing processes and ensuring compliance while enhancing customer experience.

Applicants should have a minimum of 10 years in digital transformation and strong leadership skills, particularly in regulated environments. Competitive salary and benefits are offered.

Qualifications

• 10+ years of experience in process governance or digital transformation.
• Minimum of 3 years of experience in a regulated utility preferred.
• Strong understanding of governance frameworks, process standardization, and cross-functional alignment.

Responsibilities

• Develop and implement an enterprise governance framework.
• Oversee harmonization of business processes and technology platforms.
• Translate corporate objectives into actionable governance roadmaps.
• Lead cross-functional governance forums and provide direction.
• Champion adoption of fit-to-standard processes.

Skills

Leadership & Strategic Thinking

Process & Solution Governance

Customer-Centric Operational Alignment

Analytical & Financial Acumen

Communication & Influence

Regulatory & Industry Awareness

Vendor & Partner Management

Innovation & Market Awareness

Education

Bachelor’s degree in Business, Digital, Technology, or related field

MBA or related advanced degree

Job description

## Director - Solution & Process GovernanceSolicitarlocations: Estados Unidos, Massachusetts, Boston: CT - Orange - 180 Marsh Hill Rdposted on: Publicado hoyjob requisition id: R-30839**The base salary range for this position is dependent upon experience and location, ranging from:****Boston, MA - $170,000 - $213,000****Orange, CT - $163,000 - $204,000****What We Offer:*** **Competitive benefits and growth opportunities*** **Generous performance‐based bonuses*** **12% 401(k) match*** **Comprehensive health, dental, and vision insurance*** **Tuition reimbursement*** **Professional development and clear career‐advancement pathways****For more information, please visit:** **Benefits - Avangrid****Job Summary:**Director – Solution and Process Governance leading enterprise alignment of business processes and technology across Avangrid. Oversees end-to-end delivery of the S/4HANA transformation across seven operating companies, ensuring consistent execution and risk management. Drives standardization of processes across jurisdictions to enable scalable, compliant operations. Establishes governance frameworks that align business and technology to a unified enterprise model. Partners across IT, operations, and regulatory teams to deliver coordinated transformation outcomes. Focuses on simplifying end-to-end processes to reduce complexity and improve operational efficiency. Ultimately enhances customer experience by streamlining journeys, reducing friction, and enabling more consistent and reliable service.**Key Responsibilities:****Define and Lead Governance Strategy:** Develop and implement an enterprise governance framework that aligns business processes and enabling technologies, with direct oversight of the S/4HANA transformation across seven operating companies.**Oversee Process and Solution Alignment:** Drive harmonization of business processes and technology platforms, ensuring alignment to S/4HANA standards and enabling scalable, consistent operations across jurisdictions.**Align Governance Roadmaps with Business Goals:** Translate corporate and S/4HANA program objectives into actionable governance roadmaps, ensuring alignment across business units, IT, and implementation partners.**Manage and Mentor Governance Teams:** Lead cross-functional governance forums and Design Authority, providing direction and stewardship to ensure consistent decision-making and execution across the program.**Foster Cross-Functional Collaboration:** Partner across IT, Operations, Regulatory, Legal, and Customer Experience teams to deliver integrated process and technology outcomes aligned to S/4HANA implementation.**Champion Standardization and Optimization:** Promote adoption of fit-to-standard processes and minimize OpCo-specific deviations to enable efficiency, scalability, and long-term sustainability.**Drive Agile Governance Practices:** Embed Agile principles within governance and transformation activities to support iterative delivery, transparency, and responsiveness.**Monitor Governance and Program Effectiveness:** Track performance through KPIs, program milestones, and risk indicators to ensure successful delivery of S/4HANA outcomes at scale.**Manage Stakeholder Expectations:** Act as a key interface between executive leadership, program leadership, and OpCos, ensuring alignment, transparency, and effective decision-making.**Ensure Financial Stewardship:** Oversee governance-related investments and resource allocation, ensuring the S/4HANA program delivers measurable value, efficiency, and improved customer outcomes.**Required Qualifications:****Education & Experience Required:*** Bachelor’s degree in Business, Digital, Technology, or related field.* 10+ years of experience in process governance or digital transformation, Minimum of 3 years of experience in a regulated utility preferred.* Strong understanding of governance frameworks, process standardization, and cross-functional alignment in complex or regulated environments.**Skills/Abilities:****Leadership & Strategic Thinking:** Demonstrated ability to set enterprise-wide governance vision, lead cross-functional teams, drive change management, and communicate effectively with executive stakeholders in complex environments.**Process & Solution Governance:** Expertise in business process management, governance frameworks, enterprise architecture, and technology alignment, including process mapping, optimization, and standardization.**Customer-Centric Operational Alignment:** Strong capability to design governance models that integrate regulatory requirements and customer needs, ensuring compliance and enhanced customer experience.**Analytical & Financial Acumen:** Proficient in data-driven decision-making, performance analysis, ROI evaluation, and budget management for governance initiatives.**Communication & Influence:** Exceptional written and verbal communication skills with the ability to present complex governance concepts to executive audiences and influence decisions across the organization.**Regulatory & Industry Awareness:** Comprehensive understanding of utility sector regulations, compliance requirements, and emerging trends in energy and digital transformation.**Vendor & Partner Management:** Experienced in managing third-party vendors and technology partners, including RFP development, contract negotiation, and performance oversight.**Innovation & Market Awareness:** Knowledgeable in emerging technologies (IoT, AI, smart grid) and global governance trends, with the ability to identify and implement innovative practices that enhance agility and operational excellence.**Preferred Qualifications:*** MBA or related advanced degree.* Experience working in a global company or matrix reporting organization.#LI-On-Site#LI-JM1**Company:**AVANGRID SERVICE COMPANY**Información Movilidad** Tenga en cuenta que cualquier solicitante que no sea ciudadano del país de la vacante estará sujeto al cumplimiento de los requisitos de inmigración aplicables para trabajar legalmente en ese país. Las prácticas y políticas de empleo de AVANGRID están orientadas a la contratación de una plantilla diversa y al mantenimiento de una cultura inclusiva. En AVANGRID ofrecemos oportunidades de empleo y promoción justas y equitativas a todos los empleados y candidatos independientemente de su raza, color, religión, nacionalidad, sexo, orientación sexual, edad, estado civil, discapacidad, condición de veterano protegido o cualquier otra condición protegida por la legislación federal, estatal o local. Obtenga más información sobre igualdad en el empleo en este enlace Si usted es una persona con una discapacidad o un veterano discapacitado que no puede utilizar nuestra herramienta en línea para buscar o aplicar a un empleo, puede solicitar una adaptación razonable poniéndose en contacto con nuestro departamento de Recursos Humanos en el 203-499-2777 o en [e-mail]**About Avangrid:** Avangrid, Inc. is a leading energy company in the United States working to meet the growing demand for energy for homes and businesses across the nation through service, innovation, and continued investments by expanding grid infrastructure and energy generation projects. Avangrid has offices in Connecticut, New York, Massachusetts, Maine and Oregon, including operations in 23 states with approximately $47 billion in assets, and has two primary lines of business: networks and power. Through its networks business, Avangrid owns and operates eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Through its power generation business, Avangrid owns and operates more than 75 energy generation facilities across the United States producing 10.5 GW of power for over 3.1 million customers. Avangrid employs approximately 8,000 people and has been recognized by JUST Capital as one of the JUST 100 companies – a ranking of America’s best corporate citizens – in 2025 for the fifth consecutive year. The company was named among the World’s Most Ethical Companies in 2025 for the seventh consecutive year by the Ethisphere Institute. Avangrid is a member of the group of companies controlled by Iberdrola, S.A. For more information, visit www.avangrid.com.