Director, Solution Design — Healthcare Tech & Facilities

Sodexo; North Bethesda (MD); Hybrid; USD 135,000 - 209,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Matching

Paid Time Off

Tuition Reimbursement

Career Growth

Job summary

Sodexo is seeking a results-driven Director of Solution Design to lead winning solutions, retain clients, secure new business, and drive growth within Healthcare Technology Management. This leadership role partners with Sales, Operations, Finance, and Marketing to deliver integrated, operationally viable and financially aligned solutions.

Reporting to the Senior Director, Solution Design, you will manage a team of architects, drive complex solution development, and provide strategic oversight

Qualifications

• Education: Bachelor's degree in marketing, communications, business or equivalent experience.
• Management Experience: 5 years.
• Related Experience: 8 years.

Responsibilities

• Lead Solution Design Strategy: manage and develop a team of Solutions Architects to deliver high-quality output.
• Drive Complex Solution Development: design integrated food, facilities, and support service solutions for strategic pursuits.
• Partner Cross-Functionally: collaborate with Sales, Operations, Finance, Marketing to create competitive proposals and business cases.
• Support Strategic Sales Pursuits: participate in deal reviews, customer presentations, RFP responses, renewals, and pre-close solution development.
• Improve Process Excellence: develop scalable tools, templates, and methodologies for consistency and speed.
• Provide Strategic Oversight: act as escalation point for solution-related challenges across opportunities.

Skills

Leadership

Solution Design

Commercial & Financial Acumen

Project Management

Executive Communication

Technical Proficiency

Education

Bachelor's degree in Marketing, Communications, Business or equivalent

Tools

Salesforce

Proposal platforms

Estimating systems

Job description

Sodexo is hiring a strategic Senior HTM leader to design innovative, scalable, financially sustainable healthcare technology solutions across clinical engineering, cybersecurity, asset planning, informatics, and MME.

Partners with executive, clinical, operational, finance, and cybersecurity teams to develop service models, staffing strategies, lifecycle plans, and growth solutions that improve reliability, safety, compliance, and financial performance.

About the job

Join a leadership role focused on supporting Sodexo North America’s commercial growth strategy by developing specialized, client-focused solutions for assigned segments and strategic pursuits. Reporting to the Senior Director, Solution Design, this role partners closely with Sales, Operations, Commercial Finance, and Marketing to design integrated food, EVS, integrated facilities management, and support service solutions that are operationally viable, financially aligned, and competitively differentiated.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $134640 - $209110

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

• Lead Solution Design Strategy: Manage and develop a team of Solutions Architects, setting priorities, performance expectations, and capacity plans to deliver high-quality solution output aligned with segment growth objectives.
• Drive Complex Solution Development: Lead the design of integrated food, facilities, and support service solutions for strategic pursuits, ensuring technical accuracy, operational feasibility, and financial alignment.
• Partner Cross-Functionally: Collaborate with Sales, Operations, Commercial Finance, Marketing, and other stakeholders to create competitive, client-ready proposals and business cases.
• Support Strategic Sales Pursuits: Participate in deal reviews, customer presentations, RFP responses, renewals, and pre-close solution development to strengthen pursuit strategy and win probability.
• Improve Process Excellence: Develop and maintain scalable tools, templates, and methodologies that improve consistency, speed, and quality across the solution design process.
• Provide Strategic Oversight: Serve as the escalation point for solution-related challenges, helping resolve complex design, operational, and pricing decisions across active opportunities.

What you’ll bring

• Solution Design Expertise: Deep knowledge of solution design, operational planning, and service delivery within outsourced services such as food service, facilities management, EVS, or integrated support services.
• Leadership Experience: Proven success leading and developing high-performing technical or solution design teams in complex, matrixed organizations.
• Commercial & Financial Acumen: Strong understanding of pricing strategy, cost drivers, financial modeling, and profitability considerations within large-scale commercial pursuits.
• Project Management Skills: Ability to manage multiple concurrent opportunities, balance shifting priorities, and deliver high-quality work under tight deadlines.
• Executive Communication: Strong presentation and communication skills with the ability to simplify complex technical concepts for senior leaders and client stakeholders.
• Technical & Digital Proficiency: Experience using solution design tools, proposal platforms, estimating systems, and CRM technologies such as Salesforce to support pipeline visibility and governance.

Requirements

• Education Requirement: Bachelor's degree in marketing, communications, business or equivalent experience
• Management Experience: 5 years
• Related Experience: 8 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form.