Director, Software Engineering - Commerce Agentforce

salesforce; San Francisco (CA); On-site; USD 130,000 - 190,000; Full time

Job summary

An established industry player is seeking a visionary Director of Engineering to lead AI-driven initiatives in e-commerce. This high-impact role involves overseeing a talented team, delivering innovative mobile features, and shaping the future of commerce through cutting-edge AI technologies. With a focus on collaboration and strategic leadership, you'll drive the development of transformative commerce experiences that delight customers. If you're passionate about mobile innovation and AI, this is the opportunity to make a significant impact in a dynamic environment.

Qualifications

• 5+ years in engineering leadership roles managing teams.
• Experience in B2C/B2B commerce engineering.

Responsibilities

• Lead a team of 35-40 individuals, ensuring alignment and performance.
• Define and own the technical vision for AI-powered ecommerce products.

Skills

Engineering Leadership

B2C/B2B Commerce

AI Integration

Mobile Innovation

Team Building

Education

Bachelor’s degree in Computer Science

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer — driving your performance and career growth, charting new paths, and improving the world. If you believe in business as a platform for change and in companies doing well and doing good, you’ve come to the right place.

We are seeking an experienced and visionary Director of Engineering, Commerce Cloud Agentforce to lead our team and deliver cutting-edge AI-powered features on our e-commerce platform. This leader will leverage advanced AI methods — including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI agent frameworks — to create transformative commerce experiences that delight customers and drive business value. If you thrive in a fast-paced environment, have a passion for mobile innovation, and want to be at the forefront of AI development, we want to hear from you!

What You Will Be Doing

• Team Leadership: Lead a team of 35–40 individuals, including 2–3 engineering managers, ensuring alignment, performance, and cohesion.

• Team Building & Talent Growth: Recruit, mentor, and retain top mobile engineers, fostering a culture of excellence and continuous development.

• AI-Driven Commerce Strategy: Define and own the technical vision for AI-powered ecommerce products in collaboration with stakeholders.

• Innovative Product Delivery: Oversee design, development, and timely delivery of impactful mobile features, balancing rapid iteration with long-term investments.

• Operational & Technical Excellence: Ensure performance, reliability, and scalability through best practices, monitoring, and hands-on technical guidance.

• Strategic & Cross-Functional Leadership: Drive collaboration across teams, translating technical goals for leadership and influencing AI investments.

Required Skills

• 5+ Years in Engineering Leadership: Proven experience managing teams and driving complex initiatives.

• Commerce Leadership: Experience leading B2C/B2B Commerce engineering teams, shipping high-quality products under rapid development cycles.

• 1+ years of experience with AI Integration (Preferred): Familiarity with integrating AI capabilities into mobile products, including building and deploying AI-powered applications.

• Foundational AI Knowledge (Preferred): Exposure to modern AI/ML techniques, especially LLMs, RAG workflows, or agent-based systems, with a track record of evaluating new technologies for mobile use.

• Bachelor’s degree or equivalent in Computer Science, Software Engineering, or related field, with proven leadership experience.

Why Join Us?

• Shape the Future of Commerce – Drive AI-driven commerce initiatives with language models and retrieval systems.

• High-Impact Role – Influence strategic decisions and set the pace for mobile innovation.

• Growth Opportunities – Collaborate with talented engineers and AI researchers in a dynamic environment.

Accommodations

If you require assistance due to a disability, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer committed to creating an inclusive workplace. We evaluate all applicants based on merit, competence, and qualifications, without regard to protected characteristics. We consider qualified applicants with arrest and conviction records in accordance with applicable laws. For more details on our benefits, visit our benefits site.