Director, Software Engineering - Commerce Agentforce

salesforce.com, inc.; California, San Francisco (MO, CA); On-site; USD 230,000 - 335,000; Full time

Job summary

An established industry player is seeking a visionary Director of Engineering to lead a talented team in delivering transformative AI-powered features for their e-commerce platform. This high-impact role involves shaping the future of commerce through innovative product delivery and strategic leadership. If you are passionate about mobile innovation and AI development, this is an exciting opportunity to influence the direction of cutting-edge technology in a dynamic environment. Join a company committed to driving excellence and fostering growth in the tech landscape.

Qualifications

• 5+ years of experience in engineering leadership with proven team management.
• Experience in integrating AI capabilities into mobile products.

Responsibilities

• Lead a team of 35-40, ensuring alignment and performance.
• Define technical vision for AI-powered ecommerce products.

Skills

Engineering Leadership

B2C/B2B Commerce Engineering

AI Integration

Mobile Innovation

Team Building

Education

Bachelor's degree in Computer Science

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too—driving your performance and career growth, charting new paths, and improving the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.

We are seeking an experienced and visionary Director of Engineering, Commerce Cloud Agentforce, to lead our team and deliver cutting-edge AI-powered features on our e-commerce platform. This leader will leverage advanced AI methods—such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI agent frameworks—to create transformative commerce experiences that delight customers and drive business value. If you thrive in a fast-paced environment, have a passion for mobile innovation, and want to be at the forefront of AI development, we want to hear from you!

What You Will Be Doing

1. Team Leadership: Lead a team of 35-40 individuals, including 2-3 engineering managers, ensuring alignment, performance, and cohesion.
2. Team Building & Talent Growth: Recruit, mentor, and retain top mobile engineers, fostering a culture of excellence and continuous development.
3. AI-Driven Commerce Strategy: Define and own the technical vision for AI-powered ecommerce products in collaboration with stakeholders.
4. Innovative Product Delivery: Oversee design, development, and timely delivery of impactful mobile features, balancing rapid iteration with long-term investments.
5. Operational & Technical Excellence: Ensure performance, reliability, and scalability through best practices, monitoring, and hands-on guidance.
6. Strategic & Cross-Functional Leadership: Drive collaboration across teams, translating technical goals for leadership and influencing AI investments.

Required Skills

• 5+ Years in Engineering Leadership: Proven experience managing teams and driving complex technical initiatives.
• Commerce Leadership: Experience leading B2C/B2B commerce engineering teams, shipping high-quality products under rapid development cycles.
• 1+ years of AI Integration (Preferred): Familiarity with integrating AI capabilities into mobile products, including on-device machine learning or cloud inference. Experience in building and deploying AI-powered applications to solve real-world problems.
• Foundational AI Knowledge (Preferred): Exposure to modern AI/ML techniques, especially LLMs, RAG workflows, or agent systems, with a track record of evaluating new technologies for mobile use.
• Bachelor's degree or equivalent in Computer Science, Software Engineering, or related field, with proven leadership in Software Engineering.

Why Join Us?

• Shape the Future of Commerce: Drive AI-driven commerce initiatives integrating language models and retrieval systems.
• High-Impact Role: Influence strategic decisions, collaborate with leadership, and lead mobile innovation.
• Growth Opportunities: Work with talented engineers and AI researchers in a dynamic environment.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer committed to non-discrimination. We believe in equality for all and fostering an inclusive workplace. We assess all employees and applicants based on merit, competence, and qualifications, without regard to protected characteristics. This policy applies across all employment aspects, including recruiting, hiring, promotion, and compensation. We consider qualified applicants with arrest and conviction records, consistent with local laws. The salary range for this role in California is $230,800 to $334,600, with compensation determined by various factors. More benefits information can be found at https://www.salesforcebenefits.com.