Director, Social Work Care Management

2200 The Winifred Masterson Burke Rehabilitation Hospital; United States; On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Generous Paid Time Off

403B Retirement Plan

Employee Assistance Program (EAP)

Medical and Dependent FSA

Short-term Disability

Long-term Disability

Life and AD&D Insurance

Voluntary Insurances

Job summary

The Burke Rehabilitation Hospital in White Plains, NY is seeking a leader for the Social Work/Care Management department. The role directs staff, oversees daily operations, and coordinates psychosocial care across the multidisciplinary team to promote continuity and optimal outcomes.

Reporting to hospital administration, you will set goals, manage budgets and resources, ensure HIPAA compliance, and strengthen community partnerships to support patient transitions and discharge planning.

Job description

City/State: White Plains, New York

Department: Social Work/Care Management

Work Shift: Day Work Days: MON-FRI

Scheduled Hours: Hours Vary

Scheduled Daily Hours: 8 HOURS

Pay Rate/Range: $130k-$150k Sign-On Bonus: n/a

Directs, plans, organizes, and evaluates the Social Work / Care Management staff, daily operations, services and programs. Oversees comprehensive, culturally competent, psychosocial coordination of care. Monitors and manages patient care to promote continuity of care, optimal patient outcomes, and patient satisfaction. Assists a team of social workers and coordinators who work closely with physician-led multidisciplinary care team regularly to evaluate patient’s status and appropriateness of rehabilitation care, including admission, length of stay, transfers and discharge Ensures necessary resources for patients and families are identified in the community, and builds necessary relationships within the community to assist in transitions of care.

WORK PERFORMED: Leads the Social Work / Care management department by developing, communicating, and building consensus for goals/programs that support Burke’s business operations and patient needs. Oversees development, implementation, administration, and evaluation of Social Work / Care Management department. Oversees daily operations to optimize operational services, monitors operations, evaluates performance and implements improvement plans (PI). Establishes policies and procedures for the efficient, effective and professional operation of the department; selects, develops, manages, and evaluates direct-reports. Directs the fiscal management by participation in planning budget, space and personnel in such ways as to ensure appropriate and adequate services in line with stated goals and objectives. Maintains assurance of high quality care within the care management program and adequate documentation of services given. Conducts random reviews of social work documentation to assure proper utilization of services in order to meet patient needs, organizations goals. Monitors professional and clinical practice and provides applicable education and training to social workers and facility personnel; ensures professional credentialing of all licensed staff on an ongoing basis. Participates in Hospital administrative functions as representative of Care Management Department and communicates needs and ideals of department to administration as well as the concerns of administration to Social Work/Care Management staff. Attends the daily huddle and reports on pending discharges from Burke. Directs the Utilization review process for patients identified by the Social Work Care Managers or denied by insurance. Maintains liaison with other hospitals and community agencies in reference to marketing Burke's services. Serves as a social work resource and provides leadership and guidance to the social work/care management staff as well as the interdisciplinary team as needed. Actively participates in unit-based efficiency meetings. Coordinates weekday and weekend social work care management coverage. Monitors and documents the process of employee performance evaluations and competencies, reviewing skills and practices, assessing training and implementing training programs. Promotes communication and coordination between social work/care management staff and other programs and departments within the organization. Actively participate in community education and serves as a care manager/social work resource for referral sources; takes part in community activities and wants sponsored by health related programs. Assists in covering caseload for other social workers’/care managers in the hospital as needed. Demonstrates personal adherence to the Corporate Compliance Program and related activities. Practices Standard Precautions. Follows regulations, policies and guidelines on the prevention of infections; does not eat or drink in patient care areas. Maintains confidentiality of information; abides by HIPAA regulations. Maintains a professional image and follows Hospital’s policy on uniforms; consistently wears hospital ID. Demonstrates reliable, on-time attendance, which is an essential function of all jobs at Burke. Completes mandatory annual learning (Learning Harbor) within deadline. Personally adheres to Burke C.A.R.E.S. philosophy by demonstrating compassion, accountability, respect and exceeding expectations through service excellence. Performs other job related duties as assigned.

The Burke Rehabilitation Hospital is an equal employment opportunity employer. The Burke Rehabilitation Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. At Burke, we all share the same passion – to help our patients recover as fully as possible. We welcome you to share your particular talents and expertise by exploring our available positions. Return often, as we update our postings frequently.

Burke, a member of the Montefiore Health System, is a not-for-profit provider of Physical Medicine and Rehabilitation care. Burke’s flagship hospital and main campus are centrally located in White Plains, NY. Burke operates an expanding network of outpatient therapy clinics in Westchester County and the Bronx, NY. Burke offers career opportunities in all areas of patient care and hospital operations. Our employees are proud to work at Burke and enjoy: A culture of mentorship and collaboration. Working with an inter-disciplinary team of experts. Clinical knowledge growth through regular in-services and other opportunities. Career growth within the organization. Providing patient-centered care using state of the art equipment. Earning extremely high patient satisfaction scores. Ensuring a great reputation in our local communities. Giving back through volunteering at Burke-sponsored events. Recognition for their contributions at the local and national level.

Burke employees have access to a comprehensive benefits package that supports them with:

• Medical Coverage
• Dental Coverage
• Generous Paid Time Off
• A 403B Retirement Plan with matching contributions
• An Employee Assistance Program(“EAP”) – free for employees and dependents
• Medical and Dependent Flexible Spending Accounts
• Short-term Disability and New York Paid Family Leave Insurance
• Long-term Disability Insurance
• Life and AD&D Insurance
• Voluntary Insurances at group rates: Life, AD&D, enhanced Short Term Disability, Vision, Pet Tuition Reimbursement Program Employee Fitness Center Free parking (most locations)