Director, Small Business Card Partnerships

Capital One Group; Richmond (VA); Hybrid; USD 210,000 - 239,000; Full time

Job summary

Capital One is seeking a Lead for Small Business Card Partnership Benefits to own end-to-end lifecycle of partner benefits that drive acquisition, engagement and loyalty. You will set multi-year strategy, prospect partners, negotiate contracts, and evaluate impact.

You will work in a hybrid setup with collaboration across Small Business Product, Marketing, tech, legal, and compliance teams, driving cross-functional launches and optimizing partner ROI while aligning with Capital One's values and

Qualifications

• Bachelor’s Degree or Military experience.
• At least 5 years of Business Development experience.
• At least 5 years of experience in people management.
• Masters Degree.
• 6+ years of Business Development experience.
• 6+ years of experience in people management.
• 7+ years of experience managing third party operators and vendors.

Responsibilities

• End-to-End Deal Ownership: Lead the full partnership lifecycle—from pipeline generation and outbound outreach to commercial negotiation, contract execution, and ongoing partner management.
• Strategic Alignment: Define the partner benefits roadmap tailored to small business owners in close collaboration with Small Business Product and Marketing leads.
• Go-to-Market & Operations: Drive the cross-functional launch of new partnerships, coordinating with tech, legal, brand, and compliance teams.
• Performance & Optimization: Establish key metrics to evaluate partner ROI, monitoring ongoing customer engagement to optimize performance and inform future strategies.

Skills

Business development

People management

Negotiation

Education

Bachelor’s Degree or Military experience

Masters Degree

Job description

As the Lead for Small Business Card Partnership Benefits, you will own the end-to-end lifecycle of high-impact partner benefits that drive customer acquisition, engagement, and loyalty. In this role, you will set the multi-year partnership benefits strategy, prospect and pitch potential partners, negotiate commercial contracts, and evaluate business impact.

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, mission and values are at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

Responsibilities:

• End-to-End Deal Ownership: Lead the full partnership lifecycle—from pipeline generation and outbound outreach to commercial negotiation, contract execution, and ongoing partner management.
• Strategic Alignment: Define the partner benefits roadmap tailored to small business owners in close collaboration with Small Business Product and Marketing leads.
• Go-to-Market & Operations: Drive the cross-functional launch of new partnerships, coordinating with tech, legal, brand, and compliance teams.
• Performance & Optimization: Establish key metrics to evaluate partner ROI, monitoring ongoing customer engagement to optimize performance and inform future strategies.

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 5 years of Business Development experience
• At least 5 years of experience in people management

Preferred Qualifications:

• Masters Degree
• 6+ years of Business Development experience
• 6+ years of experience in people management
• 7+ years of experience managing third party operators and vendors

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Director, Business Development

New York, NY: $251,400 - $286,900 for Director, Business Development

Richmond, VA: $209,500 - $239,100 for Director, Business Development

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).