Director Shared Services

sbasite; Boca Raton (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Global Ownership Program (RSU)

401K with company match

Employee Stock Purchase Plan

Health Concierge service

Paid Time Off

tuition reimbursement

wellness reimbursement

Job summary

SBA Communications in Boca Raton, FL, seeks a Director, Shared Services to lead the multi-year Dynamics 365 F&O implementation across Domestic and International teams, with a focus on A/R and A/P processes. The role blends strategic leadership with hands‑on operational involvement, driving process consistency, SOX controls, and performance metrics while developing the Shared Services organization.

This position offers opportunities to collaborate with cross‑functional teams and external

Job description

Since 1989, SBA Communications has been a pillar of the wireless industry. Today, as a publicly traded global leader and S&P 500 company , our network of over 46,000 communication sites spans 10+ countries, forming the critical infrastructure that connects millions. We are the force behind the scenes -the essential infrastructure that keeps our world connected.

We are looking for innovators to join the dynamic team that makes it all possible. In an industry that moves fast, we rely on our agility to stay ahead of the curve and deliver results. However, we never achieve it alone. Our culture is defined by a "Team First" focus , where every team member matters, and we collaborate passionately to support our customers' objectives.

We believe in shared success. At SBA, we invite every team member to think like an owner.

Financial Wellbeing:

• Plan for your future with our Global Ownership Program (Annual RSU awards for eligible employees), a 401K with a generous company match, and an Employee Stock Purchase Plan offering company stock at a discount.

Mental Wellbeing:

• We prioritize your health with access to a dedicated Health Concierge service.

Personal Growth & Balance:

• Enjoy a generous Paid Time Off (PTO) package, paid holidays, and paid volunteer hours. We also fuel your ambition with tuition reimbursement, support for professional certifications, and a wellness reimbursement program.

Your Next Career Opportunity - Director, Shared Services

The Director, Shared Services, will provide strategic and operational support to both the Domestic and International Shared Services teams, with the focus being the multi-year implementation of Dynamics 365 F&O (D365). This role will have responsibility for key functions across Accounts Receivable (A/R) and Accounts Payable (A/P). The Director will maintain a hands-on role in the day-to-day operations of Shared Services, partnering directly with team members to resolve operational issues, support transaction processing, drive process consistency, monitor performance metrics, and ensure service levels are achieved. The successful candidate must balance strategic leadership with active operational involvement and a willingness to engage directly in departmental activities providing direct support, guidance, problem resolution, and operational oversight while driving continuous improvement and team development.

What You Will Do - Primary Responsibilities

Implementation Support

• Along with our implementation partners, assist in monitoring, developing, managing, and executing the user acceptance test plan to ensure the system meets business requirements and is ready for deployment (A/P and A/R).
• Ensure all identified Functional Requirements have been met through all Sprint testing.
• Assist users in understanding and effectively using Dynamics 365 F&O. Provide hands-on support and training to ensure a smooth transition. While this task will be primarily for Shared Services team members, it may also include our internal customers.
• This position will be involved with the testing/review of the various security profiles for all aspects of the sub-ledgers.
• Assist in reviewing updated Sarbanes-Oxley (SOX) control narratives to ensure compliance with key financial controls. Training team members on new controls.
• Assist in current subsidiary systems replacement/rebuild to ensure seamless integration into D365.

Operational Oversight

• Assist in managing day-to-day initiatives and activities of the teams for both Domestic and International markets through multiple project phases.
• Oversee the reconciliation of subsidiary Accounts Receivable & Payable ledgers to the general ledger; ensuring suspended and aged items are investigated, researched and posted correctly.
• Manage, review, and validate work performed by support team members.
• Manage multiple projects as directed by the department head.
• Transition into a full-time Director role, overseeing daily Shared Services operations and ensuring the continued effective use of Dynamics 365 F&O.

Cross-Functional Collaboration

• Collaborate with various cross-functional teams including external customers to resolve process and/or system issues.
• Ability to communicate and develop relationships with key stakeholders.

Supervisory Responsibilities

• Provide oversight and direction to team members in accordance with the organization’s policies and procedures.
• Coach, mentor and develop team members, including overseeing new team members onboarding and providing career development planning and growth opportunities.
• Empower team members to take ownership of their job and goals. Delegate responsibilities as needed and provide routine constructive feedback on performance.
• Create a culture that is consistent with the organization’s focus on team member engagement and that aligns with the organization’s mission, vision and values.
• Lead team members to mee