Director, ServiceNow ITAM/ITSM Asset Manager/Product Owner

PRI Technology; New York (NY); On-site; USD 200,000 - 260,000; Full time

Job summary

An established industry player is seeking a Director for ServiceNow ITAM/ITSM. This pivotal role involves owning the product strategy and aligning it with enterprise asset management needs. You will be the key liaison between various teams, ensuring compliance with industry standards while driving continuous improvement through analytics and feedback. This opportunity offers a chance to make a significant impact in a top-tier financial environment, all while enjoying a collaborative culture that values innovation and strategic thinking. If you have a passion for asset management and a strong background in ServiceNow, this role is perfect for you.

Qualifications

• 5+ years in ServiceNow asset management required.
• Strong understanding of ITIL principles and best practices.

Responsibilities

• Own the ITAM product strategy and roadmap within ServiceNow.
• Serve as the primary liaison between business users and ServiceNow teams.

Skills

ServiceNow Asset Management

ITIL Principles

Product Management

Business Analysis

Education

Bachelor's Degree in Information Technology

Bachelor's Degree in Business

Tools

ServiceNow

ITSM Tools

ITAM Tools

Job description

Director, ServiceNow ITAM/ITSM Asset Manager/Product Owner

Director, ServiceNow ITAM/ITSM Asset Manager/Product Owner

This range is provided by PRI Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$200,000.00/yr - $260,000.00/yr

Direct message the job poster from PRI Technology

Senior IT Recruiter at PRI Technology ([e-mail], 973-732-5454 x27)

I have a full time ServiceNow ITAM/ITSM Product Owner role for one of our top tier financial clients in Jersey City, NJ. This role will own strategy and enterprise level asset management for the firm. Please see the brief job description below and let me know if you are interested.

*** 2 days onsite in Jersey City ***

*** Financial experience not necessary but helpful ***

Responsibilities:

• Own the ITAM product strategy and roadmap within ServiceNow, aligning capabilities to enterprise asset management, regulatory and audit requirements. Overlay integration efforts with overall product strategy and objectives.
• Serve as the primary liaison between business users, enterprise asset management, architecture, and ServiceNow Platform teams.
• Translate business needs into detailed requirements and prioritize features in the product backlog.
• Ensure compliance with industry standards, regulations and best practices. Anticipate, track and escalate risks as required.
• Drive continuous improvement and make key decisions through product analytics and user feedback.
• Plan, monitor, and record the software license assets for the organization (governance, compliance and accuracy)
• Develop and promote an effective software strategy, policy, and best practices within the organization
• Work with business stakeholders to manage the accuracy, integrity, and completeness of the IT asset repositories (CMDB or similar)
• Perform verification and auditing of the asset management database for efficiency

Qualifications

• At least 5 years experience in ServiceNow hardware and software asset management (licensing, procurement, IT Operations, etc)
• Strong understanding of ITIL principles and best practices.
• Experience with ITIL, ITSM or ITAM tools are required
• 2-3 years as a ServiceNow Product Owner or Manager within a ServiceNow environment
• Bachelor's degree in information technology, business, or a related field
• In-depth knowledge of IT asset management best practices, software licensing, and compliance.

Senior Technical Recruiter, PRI Technology

Direct:(973)-354-2797

Office: 973.732.5454 x27

Cell: 973.432.9968

www.pritechnology.com

www.pritechnology.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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