Director, Service Line Administration

Alameda Health System; Oakland (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Alameda Health System in Oakland, CA, seeks a Director of Service Line Administration to oversee clinical and business operations of the designated service line. Responsibilities include strategic planning, KPI development, staffing, and financial oversight in collaboration with senior leadership.

The role requires a MBA/ MSN/ MHA/ MPH or related field, California RN license, and at least seven years of progressive healthcare experience.

Qualifications

• MBA, MSN, MHA or MPH or related field required.
• 7+ years of progressive healthcare experience.

Responsibilities

• Oversee clinical and non-clinical service line activities and staffing models.
• Develop and monitor KPI performance and service line financial statements.
• Engage in business development, contract management and strategic planning.
• Direct, supervise and develop staff; manage performance and training.

Skills

Strategic planning

KPI development

Fiscal management

Leadership

Staff development

People management

Healthcare operations

Education

MBA

MSN

MHA

MPH

Job description

Director, Service Line Administration

Alameda Health System Oakland, California, United States

About this position

Responsible for all aspects of clinical and business operations of the designated service line including business development, personnel management, fiscal management, strategic planning, physician recruitment plan, developing Key Performance Indicators (KPIs) and service line financial statements, contract management, and long-range planning of business affairs in collaboration with the Vice President of Ambulatory, Associate Chief Medical Officer and other specific department head.

DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: Following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

• Accountable for the execution of short and long-term goals working collaboratively with AHS administration, physician leadership, nursing, finance, allied professionals, ancillary teams and other program administrators within the designated department to create a cohesive, quality and value- oriented department.
• Develops comprehensive strategic plans, establish priorities and articulate a shared vision for the assigned services, in concert will appropriate stakeholders.
• Develops plans to improving the operations, quality, market growth, and financial viability of the service line.
• Performs other duties as required.
• Plans, directs, coordinates and manages all clinical and non-clinical service line activities, projects and programs, including all aspects of clinical operations, staffing models, patient registration, patient billing, etc.
• Provides oversight in the areas of in direct profit and loss, KPI development, revenue generation, and expenditure control to optimize the utilization of resource at greatest value.
• Represents the service line on cross-functional committees; has external presence in community and professional organizations and societies.
• Supervises staff and manages employee performance; provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests way to develop skills; monitors workflow.

MINIMUM QUALIFICATIONS: Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Required Education: Master’s degree in Business Administration (MBA), Nursing (MSN), Masters in HealthCare Administration (MHA) or Public Health (MPH) or related fields.

Required Licenses/Certifications: Valid license to practice as a Registered Nurse in the State of California

Required Experience: Seven years of progressive healthcare experience.