Director / Senior Director - Ostro Strategy

Openkrill; United States; Remote; USD 125,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is a mission-driven SaaS leader in life sciences, with strong growth and a flexible Work Anywhere model. Ostro, its conversational AI platform, is building a Strategy function to shape growth and integration with Veeva Commercial Cloud.

The role leads strategy, positioning, and go-to-market for Ostro, collaborating with Sales, Product, Marketing, and Customer Success to drive commercial outcomes and customer value. Travel up to 30% is expected.

Qualifications

• 8+ years of experience in the pharmaceutical industry.
• Subject-matter expert in customer-facing settings.
• Track record of driving commercial outcomes with Sales and cross-functional teams.
• Experience partnering with Product Management to translate feedback into product direction.

Responsibilities

• Deal support in partnership with Sales and Customer Success.
• Subject-matter expert for Ostro capabilities and roadmap.
• Positioning, messaging, pricing strategy, and go-to-market narrative.
• Conduct competitive intelligence and differentiation.
• Identify new product and segment opportunities from market feedback.
• Collaborate across Product Management, Sales, Customer Success, Marketing, Solution Engineering, Data & Analytics.

Skills

pharma industry experience

subject-matter expert

executive presence

communication skills

Education

Bachelor's degree

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Ostro, the leading conversational AI platform for life sciences, joined Veeva in early 2026 and is building the Strategy function that will define it's next phase of growth and integrations into Veeva. At Veeva, strategy is responsible for positioning Ostro in the market and identifying and removing barriers to sales by closely collaborating with customers, prospects, and internal cross-functional teams.

What You'll Do

• Key Deal support in partnership with Sales and Customer success teams
• SME for Ostro's capabilities, roadmap vision, and Veeva Commercial Cloud integrations
• Product positioning, messaging, pricing strategy, and go-to-market narrative
• Competitive intelligence and differentiation
• Identification of new product and segment opportunities based on market feedback
• Cross functional partnership with the following Veeva teams:Product Management - partners with strategy in a two-in-a-box model to align market needs with product direction
• Sales - earns the business that puts Ostro in front of patients and HCPs. Strategy keeps them informed on positioning, pricing, and competitive differentiation
• Customer Success - Manages ongoing customer relationships and surfaces adoption feedback that informs our go-to-market strategy
• Marketing - Promotes Ostro and the problems it solves. Strategy provides the positioning and narrative that shapes their content
• Solution Engineering - Supports customer conversations that require technical validation, integration scoping, or vendor approvals
• Data & Analytics – Measures and demonstrates the ROI on customer partnerships and delivers a strong value proposition to customers. Strategy supports translating this data to customers and prospects

Requirements

• 8+ years of experience in the pharmaceutical industry (years and depth of experience determine placement at the Director or Senior Director level). Preferably, direct experience with patient and/or HCP engagement, omnichannel marketing
• Proven ability to serve as a subject-matter expert in customer-facing settings, translating product capabilities into clear positioning, messaging, and competitive differentiation
• Track record of driving commercial outcomes in close partnership with Sales and other cross-functional teams
• Experience partnering with Product Management, translating market feedback into product direction
• Strong executive presence and the ability to influence and build trust with stakeholders from managers to the C-suite
• Excellent written and verbal communication and presentation skills
• Entrepreneurial, autonomous, and effective in an ambiguous, fast-scaling, build-phase environment
• Willingness to travel up to 30% of the time, including to industry events, customers, and internal off-sites per year
• Bachelors degree in related field

Nice to Have

• Strong product strategy experience
• Experience in strategy consulting, life sciences technology, or agencies of record
• Direct experience with conversational AI or AI-powered life sciences products
• Familiarity with the Veeva Commercial Cloud ecosystem
• Product launch experience with a top 20 pharma

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• If moving to the interview stage, our process is as follows:
• A conversation with the hiring manager
• A personality assessment
• A practical case exercise
• A final conversation with our group's Senior Leader
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $125,000 - $250,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].