Director & Senior Counsel, Complex Claims

Markel Corporation; Glen Allen (VA); Hybrid; USD 137,000 - 235,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Job summary

Markel Corporation in the United States is seeking a senior casualty claims leader to manage a complex, high-exposure caseload with minimal supervision. The role includes evaluating coverage, guiding litigation strategy, and mentoring junior staff.

You will coordinate with underwriting and other departments, prepare management reports, and travel to mediations or trials as needed. A law degree and claims license are required, with an emphasis on strong analytical and communication skills.

Qualifications

• Law degree preferred.
• Must have or be eligible to receive claims adjuster license.
• 10+ years of claims handling and management experience or equivalent combination of education and experience.

Responsibilities

• Manage a full case load of the most complex/high exposure claims within Casualty Claims with minimal oversight and direction.
• Analyze coverage, communicate coverage positions and manage related coverage litigation.
• Proactively manage outside counsel to control legal strategy and expense spend.
• Perform various legal functions such as jury verdict research, negotiations and coverage analyses to reduce the reliance on outside counsel for monitoring and overage.
• Conduct, coordinate, and direct investigation into underlying litigation and come up with strategy for resolution.
• Evaluate information on coverage, liability, and damages to determine the extent of insured's exposure and set/propose reserves in line with analysis.
• Negotiate and settle claims, where appropriate or provide supported recommendations for trying claims, where appropriate.
• Prepare reports as required for underwriting, claims and senior management.
• Assist in training and mentoring of claims examiners and managers in Casualty Claims.
• Support underwriting by advising on contractual wordings and legal issues related to policy issuance.
• Regularly present to underwriting and claims on pertinent topics regarding developments in coverage and the US litigation landscape.
• Serve as technical resource to subordinates and others in Markel Claims.
• Participate in special projects or assists other team members as requested.
• Work with other departments within Markel including Claims Vendor Management, Actuarial, Underwriting, Finance, IT and Risk Management as an official representative from Casualty Claims.
• Travel to mediations, trials, and conferences as required.
• Manage more junior associates on the Casualty Claims team, where required.
• Adheres to Fair Claims Practices regulations and internal Claims Quality Performance Objectives

Skills

Casualty claims

Coverage analysis

Negotiation

Legal strategy

Mentoring

Communication

Analytical skills

Time management

Customer service

Team collaboration

Autonomy

Leadership

Strategic thinking

MS Office

Education

Law degree

Tools

Microsoft Office

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

Job Responsibilities

• Manage a full case load of the most complex/high exposure claims within Casualty Claims with minimal oversight and direction
• Analyze coverage, communicate coverage positions and manage related coverage litigation
• Proactively manage outside counsel to control legal strategy and expense spend
• Perform various legal functions such as jury verdict research, negotiations and coverage analyses to reduce the reliance on outside counsel for monitoring and overage
• Conduct, coordinate, and direct investigation into underlying litigation and come up with strategy for resolution
• Evaluate information on coverage, liability, and damages to determine the extent of insured's exposure and set/propose reserves in line with analysis
• Negotiate and settle claims, where appropriate or provide supported recommendations for trying claims, where appropriate
• Prepare reports as required for underwriting, claims and senior management
• Assist in training and mentoring of claims examiners and managers in Casualty Claims
• Support underwriting by advising on contractual wordings and legal issues related to policy issuance
• Regularly present to underwriting and claims on pertinent topics regarding developments in coverage and the US litigation landscape
• Serve as technical resource to subordinates and others in Markel Claims
• Participate in special projects or assists other team members as requested
• Work with other departments within Markel including Claims Vendor Management, Actuarial, Underwriting, Finance, IT and Risk Management as an official representative from Casualty Claims
• Travel to mediations, trials, and conferences as required
• Manage more junior associates on the Casualty Claims team, where required
• Adheres to Fair Claims Practices regulations and internal Claims Quality Performance Objectives

Education

Law degree preferred

Certification

Must have or be eligible to receive claims adjuster license

Work Experience

Minimum of 10+ years of claims handling and management experience or equivalent combination of education and experience

Skill Sets

• Superior claims technical skills and a strong understanding for product lines being directed
• Strong understanding of insurance policy types across product lines, with a particular expertise in Casualty wordings and coverages
• Excellent written and oral communication skills
• Excellent analytical and problem solving skills
• Excellent organization and time management skills
• Ability to deliver outstanding customer service to both internal and external customers
• Ability to work collaboratively and in a team environment
• Ability to work autonomously and requiring minimal direction/oversight
• Ability to take initiative and think strategically and creatively
• Ability to excel under pressure and in high-intensity situations
• Leadership abilities and a willingness to assist in the development and mentoring of other associates in Casualty Claims
• Strong desire for continuous improvement
• Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)

Work Authorization

#LI-Hybrid #LI-SY US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information

The salary range for this position is $136,840 - $235,235. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.

Who we are

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better We enjoy the everyday | We think further

What’s in it for you

• In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Equal Opportunity Employment

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Accommodations

Should you require any accommodation through the application process, please send an e-mail to the [e-mail].