Director, Self-Sufficiency Center

JCC Association of North America; New York (NY); On-site; USD 120,000 - 130,000; Full time

Job summary

JCC Association of North America is hiring a Director for the Self-Sufficiency Center located in Brooklyn, NY. This full-time role involves overseeing adult literacy and workforce development programs for low-income immigrants. Candidates should have extensive leadership and management experience, strong problem-solving skills, and Russian-English bilingual proficiency is preferred. The salary ranges from $120,000 to $130,000 annually, and the position includes competitive benefits. Interested candidates should email their resume and cover letter to Renee Catanzaro at [e-mail].

Qualifications

• Minimum five to seven years of successful program management experience.
• Three plus years in a supervisory role.
• Experience with labor market research.

Responsibilities

• Oversee self-sufficiency program budgets.
• Expand job placement and retention services.
• Develop employer partnerships for job opportunities.

Skills

Leadership

Program management

Staff supervision

Strategic reasoning

Problem-solving

Collaboration

Bilingual (Russian-English)

Education

Bachelor's Degree

Master's Degree

Tools

CRM systems

Data management systems

Job description

Location and Job Title:

Director, Self-Sufficiency Center
Edith & Carl Marks JCH of Bensonhurst
7802 Bay Pkwy
Brooklyn, NY 11214

Principal Responsibilities:

Department Overview

The Marks JCH is a citywide leader in employment and workforce development for some of NYC's most vulnerable populations. We are a go‑to workforce development resource for low‑income immigrants and newcomers providing access to Adult Literacy (ESOL), occupational trainings, job placement and retention, career readiness, education and wrap around supports for individuals motivated to enter the workforce.

Position Summary

The Director of Self‑Sufficiency is an experienced, visionary leader who is part of the senior management team and oversees a diverse portfolio of adult literacy and employment‑related programs. Reporting to the Assistant Executive Director, this role provides strategic direction, and operational oversight to ensure the highest standards of service delivery. The Director plays a pivotal role in advancing the organization's mission and fostering innovative program opportunities that meet the evolving needs of the community.

The ideal candidate has a proven track record in leadership, program management, and staff supervision. They possess strategic reasoning and problem‑solving ability as well as a collaborative approach to team building. Direct experience with community‑based services and Russian English bilingual proficiency are strongly preferred.

• Develop, direct and supervise comprehensive employment and adult literacy services
• Oversee and manage self‑sufficiency program budgets in collaboration with the AED and finance team.
• Expand job placement, retention, and career advancement services to ensure upward mobility and financial stability of graduates.
• Manage program expenses, coordinate staff allocations, track expenses, and maximize billing for performance‑based contracts.
• Oversee multiple external data system and internal (client management) CRM and conduct internal audits to ensure documents, progress notes and outcomes are of quality and completed in a timely manner.
• Develop presentations, coordinate site visits, draft reports, and present to the private and government funders.
• Work in collaboration with various funding sources and stakeholders.
• Supervise, develop, and hire self‑sufficiency staff to ensure meeting the goals, objectives and milestones of the various programs. Staff include Adult Literacy Director, Employment Services Director, Youth & Young Adult Workforce Project Director, employment coordinator manager, intake support, case manager, job developers and instructors.
• Support marketing programs for participant recruitment and marketing of partner/employer events. Collect success stories and pictures for funders and agency's marketing personnel and vehicles.
• Stay current with labor market data and leverage networks to align training and credential programming to meet current local and state workforce needs.
• Provide innovative program development and operational ideas and solutions for workforce and literacy programming.
• Support the development of proposals in response to additional workforce RFPs
• Develop employer and community partnerships with local businesses that lead to employment opportunities, internship sites, and networking/collaboration opportunities.
• Support the employment director(s) and job development team to achieve job placements and client retention
• Support the adult literacy director and case manager team to achieve enrollments and literacy increases.

This is a full‑time position located in Brooklyn, NY that offers competitive salary and comprehensive benefits. This is an exempt position, and candidates can expect an annual salary between $120,000-$130,000, commensurate with skills and experience. Marks JCH is an equal opportunity employer and does not discriminate against qualified candidates on basis of race, religion, political association, ancestry, gender, gender identity, sexual orientation, national origin, socioeconomic class, or other protected status.

Send resume and cover letter to Renee Catanzaro @ [e-mail]

Minimum Qualifications:

Education, Experience, And Required Competencies:

• Bachelor's Degree required, Masters preferred and a minimum of five to seven years of successful program management responsibility within the workforce development field, including three plus years in a supervisory role.
• Knowledge working with clients from various socio-economic backgrounds and experience working with populations with multiple barriers to employment and education
• Experience developing program operations and writing proposals in response to funding opportunities
• Experience conducting labor market research and applying to program development and execution
• Proven facility with data management systems to produce informed reporting to track results and impact future program design and funding
• Demonstrated experience in working with government contracts (NYC/NYS) a plus
• Russian-English bilingual proficiency is strongly preferred

Salary:

$120000