Director, Security Compliance and Trust

Motive; United States; On-site; USD 225,000 - 305,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid time off

Dental coverage

Job summary

Motive seeks a Director of Security Compliance and Trust to lead governance, risk and compliance across ISO 27001/27701, SOC 1/2, PCI DSS and FedRAMP. You will own privacy programs, AI governance and data protection, partnering with Legal, Engineering and Sales to enable business growth.

You will build an AI‑first operating model, map controls globally, and serve as the senior escalation point in enterprise deals while expanding into new markets in the US and beyond.

Qualifications

• Proven track record leading security compliance, privacy, audit or risk programs at scale.
• Hands-on policy writing, control design, and audit fieldwork experience.
• Experience managing cloud-native SaaS compliance programs across multiple frameworks.
• Deep privacy expertise including GDPR/CCPA/CPRA and DSAR operations.
• Experience expanding compliance into international markets (Canada, EU, MX, LATAM).
• Ability to leverage AI to automate evidence collection and questionnaire responses.

Responsibilities

• Own the compliance, privacy and trust function end‑to‑end, including org design and global team development.
• Build a single integrated control framework mapping to ISO 27001/27701, SOC 1/2, PCI DSS, FedRAMP, GDPR/CCPA.
• Own the annual audit calendar, manage auditor relations, and drive FedRAMP readiness.
• Oversee privacy operations, DSARs, DPIAs, ROPA, and cross‑border data transfers.
• Lead regulatory readiness for new markets and collaborate with Engineering on data residency.
• Be the face of Motive's security posture to customers and support enterprise deals.

Skills

GRC leadership

Audit management

Privacy

ISO 27001

FedRAMP

AI governance

Job description

Who We Are

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Who We Are

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About The Role

As Director, Security Compliance and Trust, you will build and lead the function that earns and sustains customer, regulator, and partner confidence in Motive. Reporting to the CISO, you will own governance, risk and compliance; audit and certification across ISO 27001/27701, SOC 1 and SOC 2, PCI DSS and the path to FedRAMP; privacy and data protection; customer trust; security policy; training and human risk; and AI governance. You will partner closely with Legal, Engineering, Product, IT, Finance, Sales and Customer Success to make compliance a business enabler rather than a tax.

This is a hands‑on leadership role. You will lead a small, senior, globally distributed team — and you will also write policy, design controls, sit in audit fieldwork, and answer the hardest customer questions yourself. We expect this function to be built AI‑first, with automation designed into the operating model from day one rather than added to a traditional GRC team later. Global expansion is central to the role: Motive is growing into Canada, the EU, Mexico and South America, and you will be the person who makes those markets enterable — mapping obligations before Sales arrives and building controls that satisfy multiple jurisdictions at once.

What You’ll Do

• Own the compliance, privacy and trust function end‑to‑end — org design, hiring, and global team development — and act as Motive's senior authority on the control environment, deciding which frameworks we adopt and where we accept versus remediate risk
• Build a single integrated control framework that maps once to many across ISO 27001/27701, SOC 1 and SOC 2, PCI DSS, FedRAMP, GDPR and CCPA/CPRA, so evidence is collected once rather than once per framework or once per country
• Own the annual audit calendar end‑to‑end, manage auditor and assessor relationships directly, and lead Motive's path to FedRAMP from the ground up as public sector opportunity matures
• Own privacy compliance operations — data subject rights, DPIAs, ROPA and cross‑border transfer mechanics — treating driver data as the sensitive category it is, including location history, in‑cab video, telematics behavior and biometric‑adjacent processing
• Own regulatory readiness for new markets ahead of go‑to‑market, partnering with Engineering and Platform on data residency and regional architecture rather than solving localization with policy language
• Be the face of Motive's security and privacy posture to customers — owning trust.gomotive.com, scaling security questionnaire and review response, and serving as the senior escalation point in enterprise deals
• Architect the AI‑first operating model for the function, personally building and iterating on evidence automation, continuous control monitoring and AI‑assisted questionnaire response rather than delegating it to a tooling vendor
• Own the security policy and standards library and its exceptions process, along with company‑wide security training, phishing simulation and human risk measurement
• Establish Motive's AI governance program across both product and internal AI use, building against ISO/IEC 42001, the NIST AI Risk Management Framework and the EU AI Act

What We’re Looking For

• 8+ years in security compliance, GRC, privacy, audit or risk management, including 5+ years in leadership roles managing both people managers and senior individual contributors
• Demonstrably hands‑on. You have personally written the policies, designed the controls, built the control mappings, sat through fieldwork and answered the hardest customer questions yourself — recently, not a decade ago. Be prepared to walk through work you did with your own hands
• Proven ownership of multi‑framework compliance programs at scale in a cloud‑native SaaS environment — ISO 27001, SOC 1 and SOC 2, and PCI DSS as core, with the judgment to run them as one program rather than three
• Deep, operational privacy experience across GDPR and CCPA/CPRA, with hands‑on ownership of DSAR operations, DPIAs, ROPA and cross‑border transfer mechanics. CIPP/E, CIPP/US or CIPM is a plus, but demonstrated operational ownership matters more
• Experience standing up compliance and privacy in new international markets, ideally including Canada, the EU, Mexico or Latin America. Familiarity with PIPEDA/Law 25, LGPD or the Mexican LFPDPPP is a strong advantage
• Experience with FedRAMP, ideally having led an organization through authorization or Moderate/High readiness, with the appetite to build Motive's path from the ground up
• Concrete, demonstrated use of AI to run compliance work — evidence collection, questionnaire response, control monitoring, policy drafting, audit preparation or regulatory gap analysis. We will ask what you built, what it replaced, and what it measurably changed. General enthusiasm for AI is not what we're looking for
• Demonstrated ownership of customer‑facing trust functions — security reviews, questionnaires, trust portals and enterprise escalation — and experience leading globally distributed teams across multiple timezones
• Working fluency in AI governance frameworks and a clear point of view on governing AI without blocking its adoption
• Experience supporting IPO readiness, SOX or equivalent regulated‑environment scrutiny, and experience with sensitive personal data at scale, are both strongly preferred

Pay Transparency

Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

United States

$225,000—$305,000 USD

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